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Mercure Concepción

3.5 star property
Hotel in Concepción with fitness centre and 24-hour front desk

Photo gallery for Mercure Concepción

Exterior
Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (USD 19 per person)
Breakfast, lunch and dinner served
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service
  • Gym
  • Air conditioning
The current price is AU$114
26 Sept - 27 Sept

Explore the area

View map
Cochrane Poniente No. 75, Concepción, 4070295
  • Plaza de la Independencia
    ‪13 min walk‬
  • Parque Ecuador
    ‪16 min walk‬
  • University of Concepcion
    ‪4 min drive‬
  • Concepcion (CCP-Carriel Sur)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Eco-friendly cleaning supplies
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

7.6 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Eco-friendly cleaning supplies
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Concepción

At Mercure Concepción you'll be within just a 15-minute stroll of Happyland and Catedral de la Santisima Concepcion. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Concepción hotel include Plaza de la Independencia and Parque Ecuador.

What's nearby

  • Catedral de la Santisima Concepcion - 11 min walk - 1.0 km
  • Plaza de la Independencia - 13 min walk - 1.1 km
  • Parque Ecuador - 16 min walk - 1.4 km
  • University of Concepcion - 4 min drive - 2.2 km
  • Estadio Municipal de Concepcion - 6 min drive - 5.0 km

Getting around

  • Concepción Station - 6 min walk
  • Concepcion (CCP-Carriel Sur) - 16 min drive

Restaurants

  • ‪Hotel Diego de Almagro - ‬5 min walk
  • ‪Restaurant Pekin - ‬7 min walk
  • ‪Distrito Coffee Gourmet - ‬1 min walk
  • ‪Restaurant Chino Pekin - ‬7 min walk
  • ‪Catus Pizza - ‬6 min walk

About this property

Mercure Concepción

Hotel in Concepción with fitness centre and 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Mercure Concepción .

This 3.5-star Concepción hotel is smoke free.

  • 138 guestrooms or units
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Concepción offers 138 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Pool
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  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, 225 reviews
The price is AU$85
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Holiday Inn Express Concepcion by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (USD 10.32 per night)
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 46 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19 per person
  • Nearby parking fee: USD 10.32 per night (1 ft away)
  • Pet fee: USD 46 per pet, per stay
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atton Concepcion Hotel

Frequently asked questions

What is the cancellation policy at Mercure Concepción ?

Mercure Concepción offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Concepción ?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Mercure Concepción on 26 Sept 2025 start from AU$114.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mercure Concepción ?

The closest beach to Mercure Concepción is El Morro Beach (25.5 km).

Is Mercure Concepción family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Mercure Concepción is a hit with families.

Does Mercure Concepción serve breakfast?

You bet, buffet brekkie is served weekdays between 6:30 AM and 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Mercure Concepción ?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Mercure Concepción ?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mercure Concepción ?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mercure Concepción ?

Cats and dogs are welcome at Mercure Concepción , with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Reviews

Mercure Concepción Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 197 out of 367 reviews
Rating 8 - Good. 94 out of 367 reviews
Rating 6 - Okay. 47 out of 367 reviews
Rating 4 - Poor. 19 out of 367 reviews
Rating 2 - Terrible. 10 out of 367 reviews

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

¡Gracias, Mercure!

Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
Stayed 2 nights in May 2025

8/10 Good

Cristopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Angel

Travelled with family
Liked: Cleanliness, staff & service
En la página dicen ser friendly pero hay que pagar 30 mil pesos más Impuesto por noche, igual dicen que tienen estacionamiento y en realidad hay que pagar 9 mil pesos. Por lo demás bien ubicado personal muy amable, comidas Excelente. La nevera en la habitación vacía
Stayed 1 night in Feb 2025

10/10 Excellent

Soo Yeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
Stayed 4 nights in Jan 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room they give me, had bad smell, i call immediately to the reception and they change me for another room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mario

Stayed 1 night in Nov 2024

10/10 Excellent

Sherry Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Modern Hotel, Good food, too close to construction and railroad station
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
Stayed 3 nights in Oct 2024

10/10 Excellent

ALVARO

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Marcelo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Johann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concepcion Mercur

Super frienly staff , easy parking
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better and better

Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marivick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Ruth

Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

It could be better

Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
Stayed 2 nights in Jul 2023

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, not great

Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Stayed 3 nights in Jun 2023

6/10 Okay

Luis

Business traveller
Disliked: Cleanliness

Next time would go somewhere else.

The room was dirty, no glasses in the bathroom, food at the restaurant was poor. Service was fine, but would not stay at this place again.
Stayed 1 night in May 2022

6/10 Okay

Adriana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Boris

Hotel de paso

Hotel esta bien ubicado, pero es ruidoso al estar al lado de la linea del tren, el desayuno es mediocre, al llegar muy lenta la recepción, solo 2 almohadas en la cama, mala limpieza de la habitación
Stayed 2 nights in Jan 2022

4/10 Poor

LORENA

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very small rooms, breakfast ok but they have to serve you from a very small buffet
Stayed 1 night in Jan 2022

6/10 Okay

Mark

Disliked: Staff & service, property conditions & facilities

Disappointing

Disappointing overall. For a brand name hotel like Mercure it was a disappointing. There is no hotel parking and you have to use the public car park next to the hotel and pay. The check in process was the slowest I have ever experienced. The room was ok how not very clean. The bathroom was dirty in the corners. Long hairs everywhere. General maintenance was poor. The entrance from the car park was closed. One of the three lifts was not working- which is frustrating as they are slow and you are only allowed 2 people in the working lifts due to Covid restrictions. Two of four the lobby toilets were out of use. The toilet roll holder was broken in our bathroom. The soap tray in the shower was broken. There was only one drinking glass in a double room. And only one pillow each. Dispute being on the 13 floor the noise from below (trains cars and dogs) was still loud. Overall just disappointing!
Stayed 1 night in Jan 2022

10/10 Excellent

Carlos, Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran lugar para estar, todo el personal muy amable
Stayed 1 night in Dec 2021