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4.7 out of 5

"The Palace Hotel is walking distance from train station, ferry and the centre of town. It has a grand appearance with spacious rooms, and the buffet b ... " More

By a verified traveller on Thu 26 Sep 2019

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Hotel Description

Palace Hotel places you in the center of Como, steps from Piazza Cavour and within a short 5-minute stroll of Torre del Comune. Highlights at this hotel include free continental breakfast, a restaurant, and a bar/lounge.

The restaurant, Antica Darsena, serves local cuisine and is open for breakfast, lunch, and dinner. Garden Bar Ceccato is the hotel's own bar, serving drinks along with light fare. Additionally, you'll find free WiFi in public areas, a gym, and a conference center. There's also self parking, along with the convenience of airport pick-up service.

Places within a 5-minute walk of this 4-star Como City Centre hotel include Broletto Plaza and Como Cathedral.

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$233* Per night/room 16 Feb. - 17 Feb.

Double or Twin Room, Lake View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Palace Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palace Hotel

Everyone (2) Couples (1)
5 out of 5
The Palace Hotel is walking distance from train station, ferry and the centre of town. It has a grand appearance with spacious rooms, and the buffet breakfasts offers a vast array of options.

Posted by on 26 Sep. 2019

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4 out of 5

Great location

Nice comfortable accommodation and fab location. Good breakfast

Posted by on 27 Sep. 2017

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5 out of 5

Perfect location!

If I were to return to Como, I wouldn't hesitate staying here again! Our room was perfect with a balcony. I think it was room 26. Staff were fantastic and spoke English which made my life easy!

Posted by , from Melbourne, Australia on 17 Aug. 2017

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Comment from Hotel Management

25 Aug. 2017 by GM

Dear Guest, thank you for your positive feedback. Greatly appreciated. We hope to welcome you back in the future! Palace Hotel

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces. There's an onsite business center. There are 4 meeting rooms available. A fitness center, a terrace, and tour/ticket assistance are also featured at Palace Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Como hotel is smoke free.

  • 94 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Como San Giovanni Station (1.3 km / 0.8 mi)
  • Metro station: Como Nord Lago Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Palace Hotel offers 94 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Como hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast. An additional breakfast is available daily for a fee.

Antica Darsena - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Garden Bar Ceccato - Overlooking the garden, this bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Palace Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 20 per pet, per day
  • Maximum 1 per room (weight limit: 44 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 4 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 150 per vehicle
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Como
  • Palace Hotel Como
  • Palace Hotel Como
  • Palace Hotel Hotel
  • Palace Hotel Hotel Como

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.