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Sanctuary Resort & TreeHouse Restaurant

3.5 star property

Photo gallery for Sanctuary Resort & TreeHouse Restaurant

Sports facility
Restaurant
King Spa Room | Terrace/patio
Executive King Room
King Spa Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$120
includes taxes & fees
15 May - 16 May

Explore the area

View map
250 Pacific Highway, Coffs Harbour, NSW, 2450
  • Place, Coffs Harbour Golf Club
    ‪4 min drive‬
  • Place, Coffs Harbour Jetty
    ‪8 min drive‬
  • Place, Big Banana Fun Park
    ‪9 min drive‬
  • Airport, Coffs Harbour, NSW (CFS)
    ‪6 min drive‬

Room options

View all photos for Family Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Two Room Family Unit

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Two Room Family Unit

  • Sleeps 4
  • Free Wi-Fi

Superior Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Self Contained Apartment 7

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Self Contained Apartment 7

  • Sleeps 7
  • Free Wi-Fi

View all photos for Self Contained Apartment 5

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Self Contained Apartment 5

  • Sleeps 5
  • Free Wi-Fi

View all photos for Superior Family Room Kitchen

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Superior Family Room Kitchen

  • Sleeps 4
  • Free Wi-Fi

Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Self Contained Apartment 4- Ground

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Self Contained Apartment 4- Ground

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive King Room

Executive King Room

Executive King Room

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Family Room with Kitchen

Superior Family Room with Kitchen

Superior Family Room with Kitchen

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for King Spa Room

King Spa Room | Bathroom

King Spa Room

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

8.8 out of 10
Excellent
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Self Contained Apartment with separated bedroom - 4 pax

Self Contained Apartment with separated bedroom - 4 pax

Self Contained Apartment with separated bedroom - 4 pax

  • 2 bedrooms
  • Sleeps 4
  • 1 Large Single Bunk Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Self Contained Apartment with separated bedroom - 5 pax

Self Contained Apartment with separated bedroom - 5 pax

Self Contained Apartment with separated bedroom - 5 pax

  • 2 bedrooms
  • Sleeps 5
  • 1 Single Bed, 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Self Contained Apartment with separated bedroom - 7 pax

Self Contained Apartment with separated bedroom - 7 pax

Self Contained Apartment with separated bedroom - 7 pax

  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room with separated bedroom - Garden View

Family Room with separated bedroom - Garden View

Family Room with separated bedroom - Garden View

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive King Room with Spa

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Executive King Room with Spa

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, Resort View

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Studio Suite, Resort View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, Pets allowed

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Studio Suite, Pets allowed

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Executive King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Twin Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Executive Twin Room

  • Sleeps 3
  • Free Wi-Fi

Superior King Room With SPA Bath

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Queen Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Coffs Harbour

A family-friendly stay in Coffs Harbour awaits you at Sanctuary Resort & TreeHouse Restaurant. You'll be within a 15-minute walk of Coffs Harbour Health Campus and 2.3 km (1.4 mi) from Coffs Harbour Golf Club. Highlights at this motel include a restaurant, an outdoor swimming pool and free self-parking. .At the motel's own lounge bar, you can stop for a drink. Enjoy the outdoor tennis court, sauna, kids' swimming pool and waterslide. Other amenities include free Wi-Fi in public areas and laundry facilities. .With a stay at this 3.5-property class Coffs Harbour motel, you'll be 2.8 km (1.8 mi) from Coffs Central and 2.9 km (1.8 mi) from Solitary Islands Marine Park.
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What's nearby

  • Coffs Central - 3 min drive - 3.1 km
  • Coffs Harbour Golf Club - 4 min drive - 3.1 km
  • Jetty Beach - 7 min drive - 6.2 km
  • Coffs Harbour Jetty - 8 min drive - 6.9 km
  • Big Banana Fun Park - 9 min drive - 7.3 km

Getting around

  • Coffs Harbour Station - 6 min drive
  • Coffs Harbour, NSW (CFS) - 7 min drive

Restaurants

  • ‪Guzman Y Gomez - ‬5 min walk
  • ‪Key Cafe - ‬3 min drive
  • ‪Subway - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Zambrero - ‬3 min drive

About this property

Sanctuary Resort & TreeHouse Restaurant

Sanctuary Resort & TreeHouse Restaurant offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a waterslide. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this motel measures 2347 square feet (218 square metres) and includes conference space. A sauna, a terrace, and barbecue grills are also featured at the family-friendly Sanctuary Resort & TreeHouse Restaurant. Self parking is free.

This 3.5-star Coffs Harbour motel is smoke free.

  • 40 guestrooms or units
  • 2347 sq ft of conference space
  • 218 sq. m of conference space
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sanctuary Resort & TreeHouse Restaurant offers 40 air-conditioned accommodations with a hairdryer and an iron/ironing board. Rooms open to patios. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Pacific Bay Resort
Coffs Harbour
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.1 out of 5, Very good, 1,009 reviews
The price is AU$151
includes taxes & fees
15 May - 16 May
Pacific Bay Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Table tennis
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,347 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per stay.
  • Cots (infant beds) are available for AUD 15.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 7:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Australis Sanctuary
Australis Sanctuary Coffs Harbour
Australis Sanctuary Resort
Australis Sanctuary Resort Coffs Harbour
Coffs Harbour Sanctuary Resort
Coffs Harbour Sanctuary
Coffs Harbour Sanctuary Resort Motel
Coffs Harbour Sanctuary Resort Coffs Harbour
Coffs Harbour Sanctuary Resort Motel Coffs Harbour

Frequently asked questions

What is the cancellation policy at Sanctuary Resort & TreeHouse Restaurant?

Sanctuary Resort & TreeHouse Restaurant offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sanctuary Resort & TreeHouse Restaurant?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Sanctuary Resort & TreeHouse Restaurant on 15 May 2026 start from AU$120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sanctuary Resort & TreeHouse Restaurant?

Yep, Sanctuary Resort & TreeHouse Restaurant has a free self car park.

Are there any beaches close to Sanctuary Resort & TreeHouse Restaurant?

The closest beach to Sanctuary Resort & TreeHouse Restaurant is Jetty Beach (4.1 km).

Does Sanctuary Resort & TreeHouse Restaurant have a pool?

Sanctuary Resort & TreeHouse Restaurant has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 7:30 PM.

Does Sanctuary Resort & TreeHouse Restaurant have a waterslide?

Yep, this property has a waterslide!

What makes Sanctuary Resort & TreeHouse Restaurant a romantic place to stay?

A lounge bar, plus private patios in the guestrooms, help set the scene for a romantic weekend at Sanctuary Resort & TreeHouse Restaurant.

Is Sanctuary Resort & TreeHouse Restaurant family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Sanctuary Resort & TreeHouse Restaurant is a hit with families.

Is there a free airport shuttle available at Sanctuary Resort & TreeHouse Restaurant?

No, Sanctuary Resort & TreeHouse Restaurant does not offer an airport shuttle service.

Is there a bar or restaurant at Sanctuary Resort & TreeHouse Restaurant?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed on Christmas Day and New Year's Day.

What time are check-in & check-out at Sanctuary Resort & TreeHouse Restaurant?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Sanctuary Resort & TreeHouse Restaurant?

No, only service animals are allowed.

Sanctuary Resort & TreeHouse Restaurant Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 285 out of 1000 reviews
Rating 8 - Good. 354 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 103 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Fenina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean and have your own privacy & parking is plenty Suggest for better breakfast so we can add to the booking.
Stayed 1 night in Apr 2026

6/10 Okay

Attila

Liked: Cleanliness, staff & service
Accomodation fairly standard & clean but bathroom showing signs of age. No real difference between the cheapest room & the most expensive room other than the size of the bed. I would recommend against dining in as it wasn’t to my taste. Other than that, clean, cheap & adequate.
Stayed 1 night in Apr 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy comfortable
Stayed 1 night in Apr 2026

8/10 Good

Steve

Travelled with partner
The room was neat and tidy, ac worked effexrively dining was good parking easy staff vwry pleasant
Stayed 1 night in Apr 2026

10/10 Excellent

Alvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, good and comfortable.
Stayed 1 night in Apr 2026

10/10 Excellent

Kate

Stayed 1 night in Jan 2026

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Clean and tidy rooms. Very comfy. Super friendly staff
Stayed 2 nights in Feb 2026

2/10 Terrible

Kristy

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The “resort” was not properly advertised at all. Advertised as the “sanctuary resort “ but actually being a terribly run down “motor inn” is unacceptable
Stayed 2 nights in Mar 2026

4/10 Poor

Susan

Liked: Staff & service
First off google maps have no idea who they are because they have two names. It took me an hour to find them. Room was good size, no drawer in bathroom, microwave but no plates etc. Tv good but reception poor. Bed seemed to be lop sided as was floor. Air con was excellent. No spare toilet roll. Toilet roll only a quarter full. Not for me.cutlery at all
Stayed 1 night in Feb 2026

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Kathy was very helpful. Amazing price and comfortable bed.
Stayed 1 night in Feb 2026

10/10 Excellent

Emma

Stayed 1 night in Feb 2026

8/10 Good

Waleska

Liked: Cleanliness, amenities, property conditions & facilities
Staff is so friendly and the amenities were great.
Nice day at the pool
Stayed 2 nights in Feb 2026

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
The staff were great, very helpful. The rooms were clean and the supplies well stocked. The instant coffee provided in the room was moccona, so that was a great relief after a very long day of travel. The room was quiet and all amenities worked. The pool area looked great, sadly didn’t have time to enjoy it. Highly recommend.
Stayed 1 night in Feb 2026

6/10 Okay

Andrew

Liked: Amenities
Disliked: Cleanliness
The staff were excellent, location was great and meals from Restraunt were superb. Room was well appointed but the bed was extremely uncomfortable the bathroom was clean and well laid out. Sadly the carpet was stained in several places and buckled in one area. Amenities include a beautifulpool area and a tennis court.
Stayed 1 night in Feb 2026

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazingly helpful, especially Cathy on front desk. A comfortable clean place to stay.
Stayed 1 night in Jan 2026

6/10 Okay

Scott

Travelled with group
Liked: Cleanliness, property conditions & facilities
Bathroom light and spa did not work, not a deal breaker, we just moved a lamp into the bathroom and the staff gave us free continental breakfast for the inconvenience which was a nice gesture.
Stayed 1 night in Jan 2026

6/10 Okay

Lyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Softer bed and microwave
Stayed 1 night in Jan 2026

10/10 Excellent

Annette

Stayed 1 night in Jan 2026

10/10 Excellent

adam

Stayed 2 nights in Jan 2026

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room size was enormous and the window was as wide as the room. It was different but we loved it. It was on the quiet side of the resort away from the kids in the pool 👍👍
Stayed 1 night in Jan 2026

6/10 Okay

Anita

Very average, shower head broken, ceiling fan tape up.
Stayed 1 night in Jan 2026

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was terrible filled with smoke for 2 nights straight place is great if you like run down rooms with dangerous uniform steps with a lovely mould infested silicone shower with cracked tiles and bathroom vanity. If you love tennis half the court might as well get your beach so get your accessories out cause you will need them with the amount of sand on it. Be careful if you pay at premises as they will not refund you for a terrible stay and nor will Wotif even though they are who I booked with. If I could give negative stars I would it was Horrible. First time I have ever left a bad review stayed at lots of hotels this was the worst by far don’t waste your money. Trying to fix smoke filled room with duct tape is disgusting.
Stayed 2 nights in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, staff & service
The room was very clean, however there were a few ants roaming around the room the first night but no others showed up after. The games room was very inadequate but still functional. The restaurant was probably our worst experience because there was only one server and she forgot what we ordered for drinks and we sat there with nothing served for 30 minutes and our food came out so we had to remind her to bring our drinks to us that we had ordered.
Stayed 3 nights in Jan 2026

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good sized room, unfortunately the room/s are well overdue for an upgrade.
Stayed 1 night in Jan 2026