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3.8 out of 5

"For a quick stopover, this was a great place. The rooms are lovely & comfortable. Pool area looked really nice. Restaurant was closed (long weekend ... " More

By a verified traveller on Fri 29 Apr 2022

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Hotel Description

At Coffs Harbour Sanctuary Resort you'll be 2.3 km (1.4 mi) from Coffs Harbour Golf Club and 2.9 km (1.8 mi) from Coffs Central. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy flat-screen TVs with cable channels, and all 40 rooms feature free WiFi, balconies, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and room service. Hair dryers, irons/ironing boards, and free toiletries are also available.

The restaurant, Treehouse Restaurant, is open for breakfast and dinner. For a drink, you can stop by the motel's own lounge bar. Enjoy the sauna and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning continental breakfast is served between 8 AM and 9 AM. There's also the convenience of free extended parking.

With a stay at this 3.5-star Coffs Harbour motel, you'll be 6.1 km (3.8 mi) from Big Banana Fun Park and 9.9 km (6.2 mi) from Bonville Golf Resort.

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$165* Per night/room 20 Jun. - 21 Jun.

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Family Room with Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Coffs Harbour Sanctuary Resort ratings based on 585 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Coffs Harbour Sanctuary Resort

Everyone (328) Couples (125) Business (3) Family (127)
4 out of 5
For a quick stopover, this was a great place. The rooms are lovely & comfortable. Pool area looked really nice. Restaurant was closed (long weekend so a bit surprising). The only downside is the nearness to the highway. Rooms didn't (couldn't) totally suppress truck noises. The A/Cs are enough to produce a white noise level to mask the sound.

Posted by on 29 Apr. 2022

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4 out of 5
Friendly staff very limited dining as restaurant closed and they need to explain how the hot water in the shower works as it took 2 days to work it out don’t like cold or burning hot showers

Posted by on 5 Apr. 2022

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4 out of 5
Clean and well located facility. Very competitive pricing too

Posted by on 17 Mar. 2022

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4 out of 5
Good stay. Manager was very friendly and helpful.

Posted by on 14 Mar. 2022

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3 out of 5
Gardens were nice. There was a large area where we could sit outside the unit. Wood furniture looked good but there was nowhere to put down a glass or cup without risking marking the wooden surface. The light switch for he bathroom was inside the bathroom near the sink and easily confused with the spar switch. The shower leaked wetting the bathroom floor and the toilet seat was loose. One window did not have an insect screen. Parking was a fair distance from the unit. The bed mattress was extra firm.

Posted by on 4 Mar. 2022

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5 out of 5

Posted by on 22 Feb. 2022

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5 out of 5
Loved the pool area and the staff were very accommodating, thanks a lot!!

Posted by on 16 Feb. 2022

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4 out of 5
I liked the ease of access to the property &the friendliness & professionalism of the staff. The restaurant was closed but nice meals delivered to my room was very relaxing. The pool was great-clean,just the right temperature & very relaxing

Posted by on 15 Feb. 2022

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2 out of 5
Room did not look like what was advertised in photos, quite misleading Very old and dated furnishings that had mould Difficult to sleep with highway noise and light coming in from windows. Air conditioner also noisy Gentleman that checked us in was friendly though

Posted by on 14 Feb. 2022

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5 out of 5
great place to stay in 2022 as it was in 1974. 1975 ,1976 and 1980 thank you very much, hope to visit again soon , regards Brian Shilland

Posted by on 13 Feb. 2022

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Comment from Hotel Management

13 Feb. 2022 by Tia

Thank you for coming back to us. It was lovely to have you back here. Hope to see you again.

About the Coffs Harbour Sanctuary Resort

Location 250 Pacific Highway, Coffs Harbour, NSW 2450

Property Features

Coffs Harbour Sanctuary Resort offers its guests an outdoor pool, a sauna, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A terrace, tour/ticket assistance, and barbecue grills are also featured at Coffs Harbour Sanctuary Resort. Self parking is free. This 3.5-star Coffs Harbour motel is smoke free.

  • 40 guestrooms or units
  • Dining venue
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Train station: Coffs Harbour Station (5 km / 3.1 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Coffs Harbour Sanctuary Resort offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. This Coffs Harbour motel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8 AM to 9 AM.

Treehouse Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 9 PM
  • Sunday - Sunday: 8 AM - 8 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 9 PM
  • Sunday - Sunday: 8 AM - 8 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of: Intertek Cristal (3rd party expert - Global); Safe Travels (WTTC - Global); SGS (3rd party expert - Global); Bureau Veritas (3rd party expert - Global); Ecolab (3rd party expert - Global).

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Australis Sanctuary
  • Australis Sanctuary Coffs Harbour
  • Australis Sanctuary Resort
  • Australis Sanctuary Resort Coffs Harbour
  • Coffs Harbour Sanctuary Resort
  • Coffs Harbour Sanctuary
  • Coffs Harbour Sanctuary Resort Motel
  • Coffs Harbour Sanctuary Resort Coffs Harbour
  • Coffs Harbour Sanctuary Resort Motel Coffs Harbour

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.