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Salterra, a Luxury Collection Resort & Spa, South Caicos

5.0 star property
Luxury hotel with 3 outdoor pools and full-service spa

Photo gallery for Salterra, a Luxury Collection Resort & Spa, South Caicos

3 outdoor pools, pool umbrellas, pool loungers
2 bars/lounges, swim-up bar, poolside bar
2 bars/lounges, swim-up bar, poolside bar
View from property
Premier Suite, 1 Double Bed, Ocean View | Beach/ocean view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Bar
  • Pool
  • Spa
  • Gym
The current price is AU$1,367
includes taxes & fees
18 Nov - 19 Nov

Explore the area

View map
1 Fourth Street, Cockburn Harbour, South Caicos Island, TKCA 1ZZ
  • Place, Long Cay Beach
    ‪12 min walk‬
  • Place, The Boiling Hole
    ‪6 min drive‬
  • Place, Highland House
    ‪7 min drive‬
  • Airport, Cockburn Harbour (XSC-South Caicos)

Room options

View all photos for Grand Room, 1 King Bed, Non Smoking, Ocean View

Beach/ocean view

Grand Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
Balcony
Air-conditioning
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking, Ocean View (Lanai)

Grand Room, 2 Queen Beds, Non Smoking, Ocean View (Lanai)

Grand Room, 2 Queen Beds, Non Smoking, Ocean View (Lanai)

Highlights

Furnished lanai
Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
Furnished lanai
Air-conditioning
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Beach/ocean view

Superior Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Dining table
Flat-screen TV
Renovated in 2024
Blackout curtains
Eco-friendly toiletries
Balcony
Separate sitting area
Air-conditioning
Dining table
Blackout drapes/curtains
Eco-friendly toiletries
  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

Beach/ocean view

Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Dining table
Flat-screen TV
Renovated in 2024
Blackout curtains
Eco-friendly toiletries
Balcony
Separate sitting area
Air-conditioning
Dining table
Blackout drapes/curtains
Eco-friendly toiletries
  • 105 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Lanai, Ocean View

In-room safe, blackout curtains, free wired Internet, bed sheets

Suite, 1 King Bed with Sofa bed, Lanai, Ocean View

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Dining table
Flat-screen TV
Renovated in 2024
Blackout curtains
Eco-friendly toiletries
Furnished lanai
Separate sitting area
Air-conditioning
Dining table
Blackout drapes/curtains
Eco-friendly toiletries
  • 108 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Beach/ocean view

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
Balcony
Air-conditioning
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
Balcony
Air-conditioning
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Bedroom Oceanview Suite

Beach/ocean view

Superior Two Bedroom Oceanview Suite

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
2 bedrooms
Private bathroom
Eco-friendly toiletries
Balcony
Air-conditioning
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Double Bed, Ocean View

Premier Suite, 1 Double Bed, Ocean View | Living area

Premier Suite, 1 Double Bed, Ocean View

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
2 bedrooms
Eco-friendly toiletries
Hairdryer
Private bathroom
Air-conditioning
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Champagne service
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 Double Bed

View all photos for Two Bedroom Oceanview Suite

Beach/ocean view

Two Bedroom Oceanview Suite

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
2 bedrooms
Eco-friendly toiletries
Hairdryer
Private bathroom
Air-conditioning
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Champagne service
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Ocean View Suite, Lanai

Beach/ocean view

Two Bedroom Ocean View Suite, Lanai

Highlights

Porch/lanai
Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
2 bedrooms
Private bathroom
Eco-friendly toiletries
Porch/veranda
Air-conditioning
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

About the area

Cockburn Harbour

A luxury stay in Cockburn Harbour awaits you at Salterra, a Luxury Collection Resort & Spa, South Caicos. Within a 20-minute stroll, you'll find Long Cay Beach and The Boiling Hole. Highlights at this beachfront hotel include 3 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The restaurant, Regatta, serves Caribbean cuisine and is open for breakfast and dinner. Sisal Bar is the hotel's own cocktail bar, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Turkish bath/hammam. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and free use of bicycles. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .With a stay at this 5-property class Cockburn Harbour hotel, you'll be 3.2 km (2 mi) from Highland House.

What's nearby

  • Long Cay Beach - 12 min walk - 1.0 km
  • Girl's Bay - 13 min walk - 1.1 km
  • The Boiling Hole - 6 min drive - 1.5 km
  • Highland House - 7 min drive - 3.5 km
  • Long Beach - 14 min drive - 6.9 km

Getting around

  • Cockburn Harbour (XSC-South Caicos) - 5 min drive

Restaurants

  • ‪Big Mike Sports Bar - ‬3 min drive
  • ‪Leah Bar - ‬18 min walk
  • ‪Triple J Grill - ‬19 min walk
  • ‪The Cove - ‬14 min drive
  • ‪Regatta Restaurant - ‬1 min walk

About this property

Salterra, a Luxury Collection Resort & Spa, South Caicos

Luxury hotel with 3 outdoor pools and full-service spa
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Salterra, a Luxury Collection Resort & Spa, South Caicos, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a fitness centre and a garden. A complete renovation of Salterra, a Luxury Collection Resort & Spa, South Caicos was completed in December 2024.

This 5-star Cockburn Harbour hotel is smoke free.

  • 100 guestrooms or units
  • 4 levels
  • 5 buildings
  • 2 bars or lounges
  • Conference rooms
  • Built in 2016
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Salterra, a Luxury Collection Resort & Spa, South Caicos offers 100 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 7:00 PM on request
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Brine
  • Cobo Bar & Grill
  • Flamingo Café
  • Regatta
  • Sisal Bar

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Beach yoga
  • Boat and paddles
  • Boat tours
  • Books
  • Designer stores
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Mountain biking
  • Paddleboard
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • High chair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 4 floors
  • 5 buildings
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - December 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Composting
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via aeroplane or boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from South Caicos Airport (XSC) only.
Room rates do not include air transportation between Providenciales Airport (PLS) and South Caicos Airport (XSC). Guests can contact the property in advance to arrange air transportation (surcharge).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults and USD 5 to 25 for children
  • Airport shuttle fee: USD 30 per person (return)
  • Airport shuttle fee per child: USD 30 (return), (from 6 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

East Bay Resort Cockburn Harbour
East Bay Resort South Caicos Cockburn Harbour
East Bay Cockburn Harbour
East Bay South Caicos Cockburn Harbour
East Bay Resort All Beachfront Suites Cockburn Harbour
East Bay All Beachfront Suites Cockburn Harbour
Hotel East Bay Resort - All Beachfront Suites Cockburn Harbour
Cockburn Harbour East Bay Resort - All Beachfront Suites Hotel
Hotel East Bay Resort - All Beachfront Suites
East Bay Resort - All Beachfront Suites Cockburn Harbour
East Bay Resort All Beachfront Suites
East Bay All Beachfront Suites
East Bay Resort South Caicos
East Bay Resort
East Bay All Beachfront Suites
East Bay Resort

Frequently asked questions

What is the cancellation policy at Salterra, a Luxury Collection Resort & Spa, South Caicos?

Salterra, a Luxury Collection Resort & Spa, South Caicos offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Salterra, a Luxury Collection Resort & Spa, South Caicos?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Salterra, a Luxury Collection Resort & Spa, South Caicos on 18 Nov 2025 start from AU$1,367.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Salterra, a Luxury Collection Resort & Spa, South Caicos?

Yep, Salterra, a Luxury Collection Resort & Spa, South Caicos is a short 9-minute walk from Long Cay Beach. Fun beach activities include yoga, snorkelling and scuba diving. You can also find water sports equipment and boat tours.

Is there a spa on site at Salterra, a Luxury Collection Resort & Spa, South Caicos?

Yep, there is an onsite spa at Salterra, a Luxury Collection Resort & Spa, South Caicos. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Salterra, a Luxury Collection Resort & Spa, South Caicos have a pool?

Salterra, a Luxury Collection Resort & Spa, South Caicos has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Salterra, a Luxury Collection Resort & Spa, South Caicos?

Salterra, a Luxury Collection Resort & Spa, South Caicos features 3 outdoor pools, a full-service spa and 2 bars.

Is Salterra, a Luxury Collection Resort & Spa, South Caicos family-friendly?

You bet! With amenities such as 3 outdoor pools and laundry facilities, as well as highchairs in the guestrooms, it's no surprise that Salterra, a Luxury Collection Resort & Spa, South Caicos is a hit with families.

Does Salterra, a Luxury Collection Resort & Spa, South Caicos serve breakfast?

Sure does, cooked-to-order brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Salterra, a Luxury Collection Resort & Spa, South Caicos?

No, but there's an airport shuttle that runs from 7:30 AM - 7:00 PM on request for a fee.

Is there a bar or restaurant at Salterra, a Luxury Collection Resort & Spa, South Caicos?

Yep, they've got a poolside bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Salterra, a Luxury Collection Resort & Spa, South Caicos?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Salterra, a Luxury Collection Resort & Spa, South Caicos?

No, pets are not allowed.

Salterra, a Luxury Collection Resort & Spa, South Caicos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

9.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saengdeuane J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there were more food options at the resort. Otherwise, it was a wonderful experience. The resort was well-maintained and the staff was super friendly.
Stayed 7 nights in Jun 2025

10/10 Excellent

Carlos

Stayed 7 nights in Jul 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

LeAndre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staying here is absolutely amazing and I couldn’t have planned this trip better myself so thank you for this resort for making it a 10 out of 10 experience
Stayed 1 night in Jun 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has only been open for a few months. It is stunning and decorated so beautifully and tastefully. The grounds are amazing and the water was perfect. Since they have only been open a few months I think they are still working out the kinks. The staff is wonderful, so friendly and polite but sometimes they were not sure what things were or where they were or if they could make a certain drink. It wasn’t a big deal because everyone was so nice. I would love to go back again once they have it all together.
Stayed 5 nights in May 2025

2/10 Terrible

Vicki

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is not at all as advertised - there is no gym, no spa, the food is not high quality and some of the rooms don’t even have curtains. Only a few if the restaurants are functional. The service is slow and it is misleading to describe it as a luxury hotel. I have lost trust in Marriott and Expedia.
Stayed 5 nights in Mar 2025