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Tawa Refugio del Puelo

4.0 star property
Family-friendly fun on the beach, with 2 hot tubs

Photo gallery for Tawa Refugio del Puelo

Deluxe Room
Land view from property
Lobby sitting area
Terrace/patio
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View map
Ruta V-721 km 13,4, Puerto Canelo, Cochamó, Llanquihue, 5560-000
  • Place, Lago Tagua Tagua
    ‪1 min walk‬
  • Place, Hornopirén National Park
  • Place, Tagua Tagua Park

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Individually decorated
Free cots/infant beds
Select Comfort bed
Separate bedroom
Premium bedding
Private bathroom
Rainfall showerhead
  • River view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Cochamó

A family-friendly stay in Cochamó awaits you at Tawa Refugio del Puelo. You'll find Tagua Tagua Park and Hornopirén National Park in the region. Highlights at this beachfront hotel include 2 hot tubs, a restaurant and free continental breakfast. .At the hotel's own lounge bar, you can stop for a drink. Spend the day at the beach where you'll find motor boating and kayaking, and enjoy the on-site lazy river. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 4-property class Cochamó hotel include Lago Tagua Tagua and Reloncaví Estuary.

What's nearby

  • Lago Tagua Tagua - 1 min walk - 0.1 km
  • Reloncaví Estuary - 10 min drive - 10.4 km
  • Termas del Sol - 25 min drive - 24.4 km

Restaurants

  • ‪Restaurant Tique - ‬14 min drive
  • ‪Restaurant Las Tulutas - ‬24 min drive

About this property

Tawa Refugio del Puelo

Family-friendly fun on the beach, with 2 hot tubs
Tawa Refugio del Puelo offers its guests 2 hot tubs and a lazy river. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the family-friendly Tawa Refugio del Puelo. Self parking is free.

This 4-star Cochamó hotel is smoke free.

  • 8 guestrooms or units
  • Continental breakfast (free)
  • Towels for the beach
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Tawa Refugio del Puelo offers 8 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. This individually decorated accommodation includes desks. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • 2 hot tubs
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Boat tours
  • Fishing
  • Kayaking
  • Lazy river
  • Library
  • Motor boating
  • Windsurfing

Family friendly

  • Baby toys
  • Children's toys
  • Lazy river

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Dock
  • Firepit
  • Garden
  • In the mountains
  • On a lake
  • On the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Electric bike charging
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

Property is also known as

Tawa Refugio del Puelo Hotel
Tawa Refugio del Puelo Cochamó
Tawa Refugio del Puelo Hotel Cochamó

Frequently asked questions

What is the cancellation policy at Tawa Refugio del Puelo?

Tawa Refugio del Puelo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Tawa Refugio del Puelo?

Yep, Tawa Refugio del Puelo has a free self car park.

Does Tawa Refugio del Puelo have a waterslide?

No, but it has a waterpark and lazy river.

What makes Tawa Refugio del Puelo a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Tawa Refugio del Puelo.

Does Tawa Refugio del Puelo serve breakfast?

Yep, free continental breakfast is offered daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Tawa Refugio del Puelo?

No, Tawa Refugio del Puelo does not offer an airport shuttle service.

Is there a bar or restaurant at Tawa Refugio del Puelo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Tawa Refugio del Puelo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Tawa Refugio del Puelo?

No, only service animals are allowed.

Tawa Refugio del Puelo Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 11 out of 11 reviews
Rating 8 - Good. 0 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Elke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything! Truly an amazing place.
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

One of the best places I have ever stayed. Everything was amazing & service outstanding. Assisted in organising our hike into tagua tagua park which was a highlight. Excellent food. Hope to return one day
Stayed 2 nights in Aug 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dias perfeitos no refúgio!

Sem palavras pra descrever o quão maravilhoso o Tawa é! Lugar lindo e realmente totalmente inserido na natureza. A arquitetura é linda, combinando madeira e vidro e tudo é muito aconchegante. Os quartos são impecáveis, banheiro impecável e rústico. A vista do quarto é uma moldura virada para o rio. Mesmo na baixa temporada, o hotel estava quase todo cheio, muito animado, clima bom, hóspedes muito queridos. Destaque para o staff muito atencioso, solícito, acolhedor e preparado: Cynthia, Eliana, Diego, Nathalie e Ivan! Gracias! Fiquei meio resfriada e Cynthia preparou uma chá de limão, mel e gengibre delicioso! O café da manhã é impecável e todo o menu do restaurante. A cada dia, o menu varia: muito bem servido, apresentado e opções dignas de restaurantes de grandes capitais. Parabéns ao chef! A hot tub também é deliciosa para um dia chuvoso e friozinho. Não deixe de fazer! A equipe também é muito bem preparada para indicar passeios e organizar a logística. Não deixem de ir à Termas del Sol, experiência única e muito perto do hotel. Para quem estiver de carro (melhor opção), a melhor forma de ir é por Puerto Montt pegando o ferry Caleta la Arena x Puelche.
Stayed 3 nights in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Luciane M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar incrível

Pensado nos mínimos detalhes, Tawa nos surpreendeu. Localização fantástica, passeios acessíveis, atendimento individualizado. A cada dia um menu diferente, com produtos e receitas regionais, o chef está de parabéns. Até a música ambiente era de muito bom gosto. O lago Tagua-Tagua é de tirar o fôlego.
Stayed 4 nights in Apr 2025

10/10 Excellent

MATHEUS F B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, room comfort

Una Experiencia Inolvidable: Naturaleza y aventura

Mi pareja y yo elegimos este hermoso hotel para nuestras vacaciones y la experiencia superó todas nuestras expectativas. Desde el momento en que llegamos, quedamos impresionados por la amabilidad del personal durante el proceso de registro. Fue rápido y eficiente, lo que nos permitió comenzar nuestra escapada sin demoras. La ubicación de este lugar es sencillamente maravillosa. Rodeado de paisajes asombrosos, como bosques y el río Puelo, nos dejó sin palabras. La vista panorámica que ofrece es simplemente espectacular y nos hizo sentir completamente inmersos en la naturaleza. Nuestra habitación fue una delicia. Cálida y acogedora, nos brindó el refugio perfecto después de un día de trekking. Pero lo que realmente nos sorprendió fue la comida. No puedo dejar de elogiar el exquisito guiso de mote con plateada que probamos en el restaurante. ¡Una auténtica delicia! Además, la atención del personal en el restaurante fue impecable, siempre dispuestos a asegurarse de que disfrutáramos cada bocado. El personal en general merece un reconocimiento especial. Siempre amables y dispuestos a ayudar, hicieron que nos sintiéramos como en casa. En particular, nos asistieron en la coordinación de un emocionante viaje en lancha al Parque Tagua Tagua, un lugar de una belleza abrumadora. La limpieza y el mantenimiento del hotel fueron impecables. Tanto nuestra habitación como las áreas comunes estaban siempre impecables y acogedoras, lo que hizo que nuestra estadía fuera aún más placentera.
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso

Excelente estadía. La habitación es muy cómoda, con innovador diseño y full enfocados en los detalles. Estuvimos muy cómodos en todo momento. Personal amable y atento. Super recomendado!
Stayed 2 nights in Jun 2023

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Apr 2023