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Hotel Description

A luxury stay in the heart of Ciutadella de Menorca awaits you at Faustino Gran. You'll find Cathedral of Menorca a few steps away and Puerto de Ciutadella de Menorca within a 10-minute stroll. Highlights at this hotel include 2 poolside bars, 2 bars/lounges, and a full-service spa.

A day of pampering can include hot stone massages, aromatherapy, and reflexology along with access to the sauna and steam room. The fine-dining restaurant, Agua, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Enjoy the gym, Turkish bath/hammam, sauna, and seasonal outdoor swimming pool. Business amenities include a meeting room and limo/town car service. Other amenities include a winery, free WiFi in public areas, and a coffee shop/cafe. Free buffet breakfast is available daily between 8:00 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 5-star Ciutadella de Menorca hotel include Aquarock Waterpark and Cap d'Artrutx Lighthouse.

Double Petite Room with spa access

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$301* Per night/room 17 Apr. - 18 Apr.

Villa, Private Pool (Spa Access)

Bed Count 7 Twin Beds Maximum Occupancy 7 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room (with Spa Access)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Premium Room, Harbor View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, Patio (with Spa access)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Property Features

A winery is on site. Faustino Gran offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. A meeting room and limo/town car service are available. A seasonal outdoor pool, spa services, and a library are also featured at the luxury Faustino Gran. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. For a fee, parking is available. This 5-star Ciutadella de Menorca hotel is smoke free.

  • 48 guestrooms or units
  • 3 buildings
  • 2 bars by the pool
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Winery on site
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Airport shuttle, area shuttle, cruise terminal shuttle, ferry terminal shuttle, and beach shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Faustino Gran offers 48 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.

Agua - Overlooking the garden, this fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Body wraps
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 AM

Special check-in instructions:

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Faustino Gran offers transfers from the cruise terminal, ferry terminal, and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 95 (one-way)
  • Uncovered valet parking fee: EUR 60 per day
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Can Faustino Ciutadella de Menorca
  • Hotel Can Faustino
  • Can Faustino Ciutadella de Menorca
  • Can Faustino

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

The property is a member of Relais & Chateaux.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.