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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property

Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

Lobby sitting area
Indoor pool
Lobby sitting area
Exterior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$146
includes taxes & fees
13 Apr - 14 Apr

Explore the area

View map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Place, Central Park
    ‪2 min walk‬
  • Place, Plaza Las Misiones
    ‪19 min walk‬
  • Place, American Consulate
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(92 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, desk, blackout curtains, iron/ironing board

Quadruple Room Standard

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(92 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Ciudad Juárez

At Krystal Urban Ciudad Juárez by US Consulate you'll be within a 30-minute stroll of Plaza Las Misiones and Star Medica Hospital Ciudad Juarez2. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon. .Sights within a 20-minute drive of this 3-property class Ciudad Juárez hotel include American Consulate and Cielo Vista Mall.

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • La Rodadora Espacio Interactivo - 7 min walk - 0.6 km
  • Plaza Las Misiones - 19 min walk - 1.6 km
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.9 km
  • American Consulate - 3 min drive - 2.3 km

Getting around

  • El Paso Union Depot - 32 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 16 min drive

Restaurants

  • ‪El buen sazón - ‬6 min walk
  • ‪Fonda Mis Tias - ‬9 min walk
  • ‪Clasicos - ‬14 min walk
  • ‪Taqueria 70 - ‬19 min walk
  • ‪El Arrancadero - ‬15 min walk

About this property

Krystal Urban Ciudad Juárez by US Consulate

Krystal Urban Ciudad Juárez by US Consulate offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The business-friendly Krystal Urban Ciudad Juárez by US Consulate also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 3-star Ciudad Juárez hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Hotel Consulado Inn
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The price is AU$116
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 740 for adults and MXN 740 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 650
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 650

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 740 for adults and from MXN 740 for children
  • Early check-in fee: MXN 650 (subject to availability)
  • Late check-out fee: MXN 650 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Frequently asked questions

What is the cancellation policy at Krystal Urban Ciudad Juárez by US Consulate?

Krystal Urban Ciudad Juárez by US Consulate offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Urban Ciudad Juárez by US Consulate?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Krystal Urban Ciudad Juárez by US Consulate on 13 Apr 2026 start from AU$146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Urban Ciudad Juárez by US Consulate?

Yep, Krystal Urban Ciudad Juárez by US Consulate has a free self car park.

Does Krystal Urban Ciudad Juárez by US Consulate have a pool?

Krystal Urban Ciudad Juárez by US Consulate has an indoor pool.

What makes Krystal Urban Ciudad Juárez by US Consulate a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Krystal Urban Ciudad Juárez by US Consulate.

Does Krystal Urban Ciudad Juárez by US Consulate serve breakfast?

Yeah, buffet brekkie is available weekdays from 6:30 AM to 11:00 AM and on weekends between 7:00 AM and noon.

Is there a free airport shuttle available at Krystal Urban Ciudad Juárez by US Consulate?

No, Krystal Urban Ciudad Juárez by US Consulate does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Urban Ciudad Juárez by US Consulate?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Krystal Urban Ciudad Juárez by US Consulate?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Krystal Urban Ciudad Juárez by US Consulate?

No, only service animals are allowed.

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1401 out of 2072 reviews
Rating 8 - Good. 320 out of 2072 reviews
Rating 6 - Okay. 163 out of 2072 reviews
Rating 4 - Poor. 87 out of 2072 reviews
Rating 2 - Terrible. 101 out of 2072 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Stayed 11 nights in Nov 2025

10/10 Excellent

Jose Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Todo fue muy bien. Los trabajadores del hotel muy amables asi como la muchaha de housekeeping El hotel muy limpio, centrico
Stayed 2 nights in Dec 2025

8/10 Good

Oscar

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were good overall. Definitely an 8 out of ten.
Stayed 7 nights in Dec 2025

8/10 Good

Ramon

Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Stayed 3 nights in Dec 2025

2/10 Terrible

Moises

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all what I expected. It's like a 1 star hotel. Dirty, old and poorly maintained.
Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, friendly helpful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Jazmine

Stayed 10 nights in Nov 2025

10/10 Excellent

maria

Liked: Amenities
The staff provided exceptional service, and the rooms were both pleasant and generously proportioned, maintaining a high standard of cleanliness.
Stayed 1 night in Dec 2025

2/10 Terrible

Saúl

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms are bad , some members of staff were not pleasant, rooms are dirty
Stayed 12 nights in Nov 2025

10/10 Excellent

Roberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service !
Stayed 1 night in Dec 2025

8/10 Good

Magdalena

Stayed 7 nights in Nov 2025

10/10 Excellent

Hector Alejandro Carrillo, Pembroke Pines

Stayed 1 night in Nov 2025

8/10 Good

Fernando, STOCKTON

Liked: Cleanliness, amenities, property conditions & facilities
They need new sheets and new pillows better quality
Stayed 1 night in Dec 2025

6/10 Okay

Fernando, STOCKTON

Liked: Cleanliness, amenities, property conditions & facilities
Bedding in general is very poor quality
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Stayed 1 night in Nov 2025

4/10 Poor

Rachael

Travelled with partner
Liked: Cleanliness, staff & service
The man at the front desk was nice. The main thing was it was hot. No A/C. The thermostat in room 101, could not be adjusted temperature wise. Maintenance came with different knob but still didn't work. The mini fridge didnt get cold at all when turned to coldest setting. Then the coffee pot didnt even work! The staff were all nice and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exelente
Stayed 1 night in Nov 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and everything was clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Sergio

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean,great services,
Stayed 10 nights in Nov 2025

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good, clean and good service
Stayed 1 night in Nov 2025

10/10 Excellent

Erasmo, albuquerque

Stayed 1 night in Oct 2025

10/10 Excellent

carlos, roswell

Liked: Cleanliness, amenities, property conditions & facilities
Great place give it a 10
Stayed 1 night in Nov 2025