iStay Hotel Ciudad Juarez
3.5 star property
Central hotel connected to a shopping centre in Ciudad Juárez with free parking
Photo gallery for iStay Hotel Ciudad Juarez
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Pool
- 24/7 front desk
- Room service
- Housekeeping
- Gym
Explore the area
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
- Hospital de la MujerPlace, Hospital de la Mujer2 min walk
- Plaza de las AmericasPlace, Plaza de las Americas3 min walk
- Paso del Norte Cultural CenterPlace, Paso del Norte Cultural Center12 min walk
- Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)14 min drive
Room options
View all photos for Standard Room
Standard Room
8.88.8 out of 10
Excellent
42 reviews
(42 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Cable channels
- 29 sq m
- Sleeps 3
- 1 King Bed
View all photos for Standard Double Room
Standard Double Room
8.08.0 out of 10
Very good
32 reviews
(32 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Cable channels
- 29 sq m
- Sleeps 4
- 2 Double Beds
View all photos for Deluxe Room
Deluxe Room
9.09.0 out of 10
Wonderful
10 reviews
(10 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Cable channels
- 31 sq m
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Double Room
Deluxe Double Room
7.47.4 out of 10
Good
13 reviews
(13 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
Cable channels
- 31 sq m
- Sleeps 4
- 2 Double Beds
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About the area
Ciudad Juárez
IStay Hotel Ciudad Juarez puts you in the heart of Ciudad Juárez, connected to a shopping centre and within just a 10-minute stroll of Hospital de la Mujer and Plaza de las Americas. Highlights at this hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .The restaurant, Restaurante la Pergola, is open for breakfast. Enjoy the indoor swimming pool and gym. Business travellers can take advantage of a conference centre and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Pronaf hotel include Paso del Norte International Bridge and American Consulate.
What's nearby
- Hospital de la Mujer - 2 min walk - 0.2 km
- Plaza de las Americas - 3 min walk - 0.3 km
- Ciudad Juárez Art Museum - 9 min walk - 0.8 km
- Paso del Norte Cultural Center - 12 min walk - 1.0 km
- Estadio 20 de Noviembre - 12 min walk - 1.1 km
Getting around
- El Paso Union Depot - 18 min drive
- El Paso International Airport (ELP) - 25 min drive
Restaurants
- Sanborns Ciudad Juárez - 2 min walk
- Crisostomo - 5 min walk
- Cafe Veracruzano - 10 min walk
- Fiesta Inn - 2 min walk
- Corralito - 4 min walk
About this property
iStay Hotel Ciudad Juarez
Central hotel connected to a shopping centre in Ciudad Juárez with free parking
IStay Hotel Ciudad Juarez offers its guests an indoor pool and a fitness centre. There's a restaurant on site. There's an onsite business centre.
WiFi and wired Internet are free in public spaces. The business-friendly iStay Hotel Ciudad Juarez also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.
This 3.5-star Ciudad Juárez hotel is smoke free.
- 1 building
- 146 guestrooms or units
- 4 levels
- Conference centre
- Business facilities
- Breakfast available (surcharge)
- Coffee in lobby
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Newspapers in lobby (free)
- Television in lobby
- On-site shopping
- Bellhop
- Lift
- No smoking on site
- Dining venue
IStay Hotel Ciudad Juarez offers 146 air-conditioned accommodations with a safe and free newspapers. 40-inch plasma televisions come with premium cable channels. Bathrooms include a shower and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.
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Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet
Parking and transport
- Free self parking on site
- Wheelchair-accessible parking available
Food and drink
- Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 150 for adults and MXN 100 for children
- A restaurant
- Coffee and tea in common areas
Restaurants on site
- Restaurante la Pergola
Things to do
- Gym
- Indoor pool
- Shopping
- TV in common areas
Family friendly
- Babysitting
- In-room cot
- Indoor pool
- Laundry facilities
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
Guest services
- Housekeeping (daily)
- Porter/bellhop
Business services
- Business centre
- Conference centre
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- 1 building
- 4 floors
- Banquet hall
- Reception hall
- Smoke-free property
Room amenities
Bedroom
- Free cot
Bathroom
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- 40-inch plasma TV with premium cable channels
Food and drink
- Limited room service
More
- Air conditioning
- Connecting rooms available
- Desk
- Free daily newspapers
- Free local calls
- Iron/ironing board
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from December 9 2025 to January 20 2026 (dates subject to change):
- Swimming pool
Access methods
Staffed front desk
Pets
- No pets allowed, but service animals are welcome
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cots (infant beds)!
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Service fee: MXN 25 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: from approximately MXN 150 for adults and from MXN 100 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
We should mention
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez
Frequently asked questions
What is the cancellation policy at iStay Hotel Ciudad Juarez?
IStay Hotel Ciudad Juarez offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at iStay Hotel Ciudad Juarez?
Yep, iStay Hotel Ciudad Juarez has a free self car park.
Does iStay Hotel Ciudad Juarez have a pool?
IStay Hotel Ciudad Juarez has an indoor pool. The swimming pool will be unavailable from December 9 2025 to January 20 2026 (dates subject to change).
Is iStay Hotel Ciudad Juarez family-friendly?
You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that iStay Hotel Ciudad Juarez is a hit with families.
Does iStay Hotel Ciudad Juarez serve breakfast?
You bet, buffet brekkie is served on weekdays between 6:30 AM and 11:00 AM and weekends from 7:00 AM to 11:00 AM.
Is there a free airport shuttle available at iStay Hotel Ciudad Juarez?
No, iStay Hotel Ciudad Juarez does not offer an airport shuttle service.
Is there a bar or restaurant at iStay Hotel Ciudad Juarez?
Yep, you can grab a meal at iStay Hotel Ciudad Juarez's onsite restaurant.
What time are check-in & check-out at iStay Hotel Ciudad Juarez?
Check-in begins at 3 PM. Check-out time is 1 PM.
Are pets allowed at iStay Hotel Ciudad Juarez?
No, only service animals are allowed.