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Hotel Lucerna Ciudad Juarez

Property class: 4.5

Photo gallery for Hotel Lucerna Ciudad Juarez

A hand holding a yellow drink with a garnish, a swimming pool, palm trees, and a building with arches in the background.
Property video
A hotel courtyard at night with a central fountain, seating area, and a building with illuminated balconies.
A hotel room with a large bed, two bedside tables with lamps, a chair, a small table with a cake, and a balcony with a city view.
A bar area with wooden flooring, bar stools, a counter with a glass display, and a television screen.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Gym
The current price is AU$178
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200
  • Place, Plaza de las Americas
    ‪5 min walk‬
  • Place, Estadio 20 de Noviembre
    ‪12 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪14 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk, a chair, and a view of the outside.

Deluxe Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(47 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Double Room, Balcony

A hotel room with two beds, a balcony, and a city view.

Deluxe Double Room, Balcony

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Lucerna Select, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a chair, a small table with a cake, and a balcony with a city view.

Lucerna Select, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Lucerna Select, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Lucerna Select, 2 Double Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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The price is AU$122
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About the area

Ciudad Juárez

A luxury stay in the heart of Ciudad Juárez awaits you at Hotel Lucerna Ciudad Juarez. You'll find Hospital de la Mujer a few steps away and Plaza de las Americas within a 10-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, Acueducto, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business amenities include a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and free babysitting. Each morning free breakfast is served. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 20-minute walk of this 4.5-property class Ciudad Juárez hotel include Jaime Canales Lira Stadium and Estadio 20 de Noviembre.

What's nearby

  • Plaza de las Americas - 5 min walk - 0.5 km
  • Emotion Casino - 9 min walk - 0.8 km
  • Estadio 20 de Noviembre - 12 min walk - 1.0 km
  • Paso del Norte Cultural Center - 14 min walk - 1.2 km
  • Chamizal Federal Public Park - 4 min drive - 2.3 km

Getting around

  • El Paso Union Depot - 20 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 23 min drive

Restaurants

  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Wendy’s - ‬5 min walk
  • ‪La Abeja - ‬7 min walk
  • ‪Crisostomo - ‬7 min walk
  • ‪Burritos Lala - ‬5 min walk

About this property

Hotel Lucerna Ciudad Juarez

Hotel Lucerna Ciudad Juarez offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Lucerna Ciudad Juarez. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Ciudad Juárez hotel.

  • 138 guestrooms or units
  • 7 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Childcare (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Lucerna Ciudad Juarez offers 138 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bathrobes. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, slippers and hairdryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to noon
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

What is the cancellation policy at Hotel Lucerna Ciudad Juarez?

Hotel Lucerna Ciudad Juarez offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Lucerna Ciudad Juarez?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Lucerna Ciudad Juarez on 15 Nov 2026 start from AU$178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Lucerna Ciudad Juarez?

Yep, Hotel Lucerna Ciudad Juarez has a free self car park.

Does Hotel Lucerna Ciudad Juarez have a pool?

Hotel Lucerna Ciudad Juarez has an outdoor pool. The pool is open 9:00 AM to 10:00 PM.

What makes Hotel Lucerna Ciudad Juarez a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Lucerna Ciudad Juarez.

Is Hotel Lucerna Ciudad Juarez family-friendly?

You bet! With amenities such as free babysitting, laundry facilities and an outdoor pool, it's no surprise that Hotel Lucerna Ciudad Juarez is a hit with families.

Does Hotel Lucerna Ciudad Juarez serve breakfast?

Yeah, complimentary buffet breakfast is served daily between 6:00 AM and noon.

Is there a free airport shuttle available at Hotel Lucerna Ciudad Juarez?

No, Hotel Lucerna Ciudad Juarez does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Lucerna Ciudad Juarez?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel Lucerna Ciudad Juarez?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Lucerna Ciudad Juarez?

No, pets are not allowed.

Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 813 out of 1188 reviews
Rating 8 - Good. 150 out of 1188 reviews
Rating 6 - Okay. 98 out of 1188 reviews
Rating 4 - Poor. 66 out of 1188 reviews
Rating 2 - Terrible. 61 out of 1188 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to many shops and restaurant
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property is always excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay and very kind and friendly staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overol it was a pleasant stay, the stag was very nice, helpful
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs some renovations but still one of the best in Juárez We always stay there
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind and really made the experience luxurious
Stayed 1 night in May 2026
Verified review

6/10 Okay

The breakfast was awesome and waiters very nice great service. Check in took about 45 minutes very busy should have more than one person at front desk
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome nice and quiet place, good breakfast and everything close to this location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. A little pricey for drinks and food. Parking is a little tight
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only giving 4 stars because the room was very hot and adjusting temperature was a bit confusing and didn’t work well for me, it was very hot in my room but other than that I love the hotel nice clean and friendly staffing
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WORTHY HOTEL
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,excellent service, nice rooms and complementary breakfast! Our new favorite hotel in Juarez!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good and Kevin served us very gooog pleasant trip.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was literally perfect here.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very professional they take security very seriously and Karen went above and beyond to accommodate us in a bigger room.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
The towels were old and smelled , the bathroom needs an update, the wallpaper was peeling in the room. That day it rained and the water and wind made it inside the room and then a hole appeared on the ceiling
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect the breakfast was amazing
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff but one Monique i think her name is. Everyone else was really nice to us made us feel very special. Loved Hugo and Oscar great customer service thank you will be back
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Good hotel .nice customer service. Buen hotel .buen servicio al cliente. Nice restaurant environment. Buen restaurant. Agradable ambiente
Stayed 2 nights in Mar 2026