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Four Points by Sheraton Ciudad Juárez

3.5 star property

Photo gallery for Four Points by Sheraton Ciudad Juárez

Lobby
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, pool loungers
Exterior
Bar (on property)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$241
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349
  • Place, UACJ - Universidad Autónoma de Ciudad Juárez
    ‪5 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪15 min walk‬
  • Place, Plaza de las Americas
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

About the area

Ciudad Juárez

At Four Points by Sheraton Ciudad Juárez you'll be within a 20-minute stroll of Paso del Norte Cultural Center and UACJ - Universidad Autónoma de Ciudad Juárez. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, El Sardinero, serves American cuisine. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and pool loungers. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of free airport drop-off service. .Attractions within a 10-minute drive of this 3.5-property class Ciudad Juárez hotel include Paso del Norte International Bridge and American Consulate.

What's nearby

  • UACJ - Universidad Autónoma de Ciudad Juárez - 5 min walk - 0.5 km
  • Paso del Norte Cultural Center - 15 min walk - 1.3 km
  • Edificio de Posgrado UACH - 15 min walk - 1.3 km
  • Monument Mexicanidad - 3 min drive - 2.7 km
  • Plaza de las Americas - 3 min drive - 1.9 km

Getting around

  • El Paso Union Depot - 27 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 26 min drive

Restaurants

  • ‪El Zaguaro - ‬9 min walk
  • ‪Great American Steak - ‬3 min walk
  • ‪El Rincon, Comida casera. - ‬13 min walk
  • ‪Barbacoa "El Guero - ‬8 min walk
  • ‪Pollo Feliz Triunfo - ‬5 min walk

About this property

Four Points by Sheraton Ciudad Juárez

Four Points by Sheraton Ciudad Juárez offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Four Points by Sheraton Ciudad Juárez. A free shuttle from the hotel to the airport is free (available on request). Self parking is free.

This 3.5-star Ciudad Juárez hotel is smoke free.

  • 139 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Four Points by Sheraton Ciudad Juárez offers 139 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 45-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Hotel Lucerna Ciudad Juarez
Ciudad Juárez
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,050 reviews
The price is AU$192
includes taxes & fees
3 May - 4 May
Hotel Lucerna Ciudad Juarez

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport drop-off shuttle from 8:00 AM to 5:00 PM on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 270 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Sardinero

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 270 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Ciudad Juárez?

Four Points by Sheraton Ciudad Juárez offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Ciudad Juárez?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Ciudad Juárez on 12 Apr 2026 start from AU$241, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Ciudad Juárez?

Yep, Four Points by Sheraton Ciudad Juárez has a free self car park.

Does Four Points by Sheraton Ciudad Juárez have a pool?

Four Points by Sheraton Ciudad Juárez has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 9:00 PM.

What makes Four Points by Sheraton Ciudad Juárez a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Four Points by Sheraton Ciudad Juárez.

Is Four Points by Sheraton Ciudad Juárez family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Ciudad Juárez is a hit with families.

Does Four Points by Sheraton Ciudad Juárez serve breakfast?

Yeah, buffet brekkie is available daily between 7:00 AM and noon.

Is there a free airport shuttle available at Four Points by Sheraton Ciudad Juárez?

Yep, there's a free shuttle from the hotel to the airport that runs from 8:00 AM - 5:00 PM on request.

Is there a bar or restaurant at Four Points by Sheraton Ciudad Juárez?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton Ciudad Juárez?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton Ciudad Juárez?

No, only service animals are allowed.

Four Points by Sheraton Ciudad Juárez Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 430 out of 602 reviews
Rating 8 - Good. 81 out of 602 reviews
Rating 6 - Okay. 42 out of 602 reviews
Rating 4 - Poor. 24 out of 602 reviews
Rating 2 - Terrible. 25 out of 602 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Albert

Stayed 1 night in Dec 2025

10/10 Excellent

Leonardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Smelled good, clean, breakfast was amazing!
Stayed 2 nights in Dec 2025

10/10 Excellent

Liliana

Stayed 3 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities
Breakfast was very good
Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Very clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Linda K

Stayed 4 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2025

10/10 Excellent

marco

Stayed 1 night in Dec 2025

10/10 Excellent

Esmeralda, Laredo

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Idelfonso

Stayed 1 night in Dec 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms a bit noisy
Stayed 1 night in Dec 2025

10/10 Excellent

Jose Antonio

Stayed 1 night in Dec 2025

10/10 Excellent

Jennyfer

Stayed 1 night in Nov 2025

10/10 Excellent

Ramon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
All great overall!
Stayed 1 night in Nov 2025

10/10 Excellent

Ramon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. The best in Juarez
Stayed 2 nights in Oct 2025

2/10 Terrible

Gabriel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I still trying to figure it out. I booked the hotel through Expedia. Specifying the day I was checking in and the day I was checking out. When I arrived at the hotel, for some weird reason, the hotel had my expedia reservation for a different day, 7 days prior. In the hotel they had as a No show. So, when I show up after driving more than 7 hours, the employee of the hotel tells me that I don't have a reservation even though in my Expedia app it shows that my reservation is for the day I arrived. Nevertheless, the hotel didn't want to take responsibility and they blamed Expedia. So I am in another country, very exhausted after driving more than 7 hours and waiting for an hour to cross the border without a reservation, without a place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge, Odessa

Stayed 1 night in Nov 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Nov 2025

10/10 Excellent

Enrique

Stayed 2 nights in Nov 2025

10/10 Excellent

Florlena

Liked: Cleanliness, staff & service, property conditions & facilities
great service and food
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Stayed 2 nights in Nov 2025

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King size bed needed more pillows
Stayed 2 nights in Oct 2025