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Four Points by Sheraton Ciudad Juárez

3.5 star property
Hotel in Ciudad Juárez with fitness centre and 24-hour front desk

Photo gallery for Four Points by Sheraton Ciudad Juárez

Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, pool loungers
Exterior
Lobby lounge
Suite, 1 Bedroom, Non Smoking
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is AU$178
includes taxes & fees
11 Oct - 12 Oct

Explore the area

View map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349
  • Paso del Norte Cultural Center
    ‪15 min walk‬
  • Paso del Norte International Bridge
    ‪6 min drive‬
  • American Consulate
    ‪9 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Traditional Room, 2 Queen Beds, Non Smoking

Traditional Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Ciudad Juárez

At Four Points by Sheraton Ciudad Juárez you'll be within a 20-minute stroll of Paso del Norte Cultural Center and UACJ - Universidad Autónoma de Ciudad Juárez. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, El Sardinero, serves American cuisine. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and pool loungers. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of free airport drop-off service. .Attractions within a 10-minute drive of this 3.5-property class Ciudad Juárez hotel include Paso del Norte International Bridge and American Consulate.

What's nearby

  • UACJ - Universidad Autónoma de Ciudad Juárez - 5 min walk - 0.5 km
  • Paso del Norte Cultural Center - 15 min walk - 1.3 km
  • Plaza de las Americas - 3 min drive - 1.9 km
  • Paso del Norte International Bridge - 6 min drive - 6.1 km
  • American Consulate - 9 min drive - 7.6 km

Getting around

  • El Paso Union Depot - 22 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 21 min drive

Restaurants

  • ‪Great American Steak - ‬2 min walk
  • ‪Burritos Aquimichu - ‬10 min walk
  • ‪El Zaguaro - ‬11 min walk
  • ‪Alitas To Go - ‬7 min walk
  • ‪Pollo Feliz Triunfo - ‬6 min walk

About this property

Four Points by Sheraton Ciudad Juárez

Hotel in Ciudad Juárez with fitness centre and 24-hour front desk
Four Points by Sheraton Ciudad Juárez offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Four Points by Sheraton Ciudad Juárez. A free shuttle from the hotel to the airport is free (available on request). Self parking is free.

This 3.5-star Ciudad Juárez hotel is smoke free.

  • 139 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Four Points by Sheraton Ciudad Juárez offers 139 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 45-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Front of property – evening/night

Hotel Lucerna Ciudad Juarez

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,001 reviews
The price is AU$159
includes taxes & fees
12 Oct - 13 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport drop-off shuttle from 8:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 270 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Sardinero

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 270 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Ciudad Juárez?

Four Points by Sheraton Ciudad Juárez offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Ciudad Juárez?

As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Ciudad Juárez on 11 Oct 2025 start from AU$178.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Ciudad Juárez?

Yep, Four Points by Sheraton Ciudad Juárez has a free self car park.

Does Four Points by Sheraton Ciudad Juárez have a pool?

Four Points by Sheraton Ciudad Juárez has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 9:00 PM.

What makes Four Points by Sheraton Ciudad Juárez a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Four Points by Sheraton Ciudad Juárez.

Is Four Points by Sheraton Ciudad Juárez family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Ciudad Juárez is a hit with families.

Does Four Points by Sheraton Ciudad Juárez serve breakfast?

Yeah, buffet brekkie is available daily between 7:00 AM and noon.

Is there a free airport shuttle available at Four Points by Sheraton Ciudad Juárez?

Yep, there's a free shuttle from the hotel to the airport that runs from 8:00 AM - 5:00 PM on request.

Is there a bar or restaurant at Four Points by Sheraton Ciudad Juárez?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton Ciudad Juárez?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton Ciudad Juárez?

No, only service animals are allowed.

Reviews

Four Points by Sheraton Ciudad Juárez Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 328 out of 479 reviews
Rating 8 - Good. 72 out of 479 reviews
Rating 6 - Okay. 37 out of 479 reviews
Rating 4 - Poor. 20 out of 479 reviews
Rating 2 - Terrible. 22 out of 479 reviews

Reviews

10/10 Excellent

Julia

Liked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Juan

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Safety concerns.
Stayed 1 night in May 2025

10/10 Excellent

Lluvia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good I recommend the hotel.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ramon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception was not great needs better customer service was not to impressed with treatment from staff
Stayed 1 night in Jun 2025

4/10 Poor

Ramon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Customer service at front desk not friendly at all will consider staying here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Luz, El Paso

Stayed 1 night in May 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 1 night in May 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent location with all services
Stayed 4 nights in May 2025

2/10 Terrible

Angelica

Stayed 1 night in May 2025

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
It's a beautiful hotel with some shortcomings. First, the water was barely warm. I reported this to the desk and tney told me tontuen the handle to the left. Thanks a lot dor for that. Second, there was no hair dryer in tbe room. I called the desk and tney said they would send one right up. Ten minutes later, i went to the desk to get one and was told i they had taken it to he mmust have missed him
Stayed 1 night in May 2025

10/10 Excellent

ROSA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 1 night in May 2025

10/10 Excellent

Jesus, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 1 night in May 2025

10/10 Excellent

Susana

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

To expensive for whats really there

Stayed 1 night in May 2025

10/10 Excellent

Ismael

Stayed 1 night in Apr 2025

6/10 Okay

Alan

Stayed 1 night in Apr 2025

6/10 Okay

Ramon

Stayed 1 night in Feb 2025

8/10 Good

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was good
Stayed 1 night in Apr 2025

10/10 Excellent

Marcelo

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lace to stay,
Stayed 1 night in Mar 2025

6/10 Okay

Derek

Stayed 1 night in Apr 2025

8/10 Good

Bonnie

Stayed 1 night in Apr 2025

10/10 Excellent

Martin, rio rico

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Safe, close to many attractions and restaurants
Stayed 3 nights in Mar 2025

8/10 Good

Emiliano

Stayed 1 night in Apr 2025

10/10 Excellent

Arthur

Liked: Cleanliness
Stayed 2 nights in Mar 2025