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Porto Real

2.5 star property

Photo gallery for Porto Real

A modern two-story building with a glass balcony overlooking a swimming pool.
A bedroom with a wooden bed, a nightstand, a wardrobe, and a desk.
A modern living room with a green sofa, a glass table, and a view of a green lawn and building outside.
A modern kitchen with a dining table, chairs, a sofa, and a refrigerator.
A dining area with a wooden table, chairs, and a vase with flowers. There is a kitchen area with cabinets and appliances in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
The current price is AU$110
includes taxes & fees
13 July - 14 July

Explore the area

View map
Calle 26 por 49 Col. Santa Margarita, Ciudad del Carmen, CAM, 24120
  • Place, Our Lady of Carmen Church
    ‪13 min walk‬
  • Place, Zaragoza Park
    ‪13 min walk‬
  • Place, Norte Beach
    ‪3 min drive‬
  • Airport, Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪8 min drive‬

Room options

View all photos for Junior Apartment, 1 Bedroom

A bedroom with a wooden bed, white bedding, a nightstand, a vase with flowers, and two framed pictures on the wall.

Junior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 Queen Bed

A bedroom with a wooden bed, a nightstand, a wardrobe, and a desk.

Business Suite, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite

A bedroom with a bed, a desk, a mirror, a bedside table, and a wall-mounted air conditioner.

Superior Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Luxury Suite

A hotel room with a bed, a nightstand, a lamp, and three abstract paintings on the wall.

Luxury Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Suite

A hotel room with a bed, a desk with a computer, an orange chair, and a painting on the wall.

Premium Suite

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

About the area

Ciudad del Carmen

Porto Real places you in the centre of Ciudad del Carmen, within just a 15-minute stroll of Victoriano Nieves Cespedes Museum and Zaragoza Park. Highlights at this hotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find laundry facilities, a garden and dry cleaning/laundry services. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 15-minute walk of this Santa Margarita hotel include Our Lady of Carmen Church and University Cultural Center.

What's nearby

  • Victoriano Nieves Cespedes Museum - 8 min walk - 0.7 km
  • University Cultural Center - 13 min walk - 1.1 km
  • Our Lady of Carmen Church - 13 min walk - 1.1 km
  • Zaragoza Park - 13 min walk - 1.1 km
  • Norte Beach - 3 min drive - 2.2 km

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 12 min drive

Restaurants

  • ‪Tortugueros Beach Clud - ‬4 min walk
  • ‪Capiros Pizza - ‬5 min walk
  • ‪El Pez Gordo - ‬1 min walk
  • ‪Panucheria El primo - ‬5 min walk
  • ‪Los Barriles - ‬6 min walk

About this property

Porto Real

Porto Real offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. Porto Real also features tour/ticket assistance, a garden, and concierge services.

Smoking is allowed in designated areas at this Ciudad del Carmen hotel.

  • 25 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
Porto Real offers 25 air-conditioned accommodations, with an iron/ironing board. Each accommodation is individually furnished and decorated. Kitchenettes offer full-sized fridge/freezers, separate dining areas, kitchenware and utensils and dishwashers. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 32-inch flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Similar properties

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  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Separate dining area

More

  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Host will greet you

Pets

  • Pets: MXN 100 per pet, per day, plus a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
  • Maximum 3 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 100 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Porto Real Hotel
Porto Real Ciudad del Carmen
Porto Real Hotel Ciudad del Carmen

Frequently asked questions

What is the cancellation policy at Porto Real?

Porto Real offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Porto Real?

As of 10 July 2026, prices found for a 1-night stay for 2 adults at Porto Real on 13 July 2026 start from AU$110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Porto Real?

The closest beach to Porto Real is Norte Beach (2.2 km).

Does Porto Real have a pool?

Porto Real has an outdoor pool.

Is there a free airport shuttle available at Porto Real?

No, Porto Real does not offer an airport shuttle service.

What time are check-in & check-out at Porto Real?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Porto Real?

Cats and dogs are welcome at Porto Real, with food and water bowls on offer. Just so you know, there's a limit of 3 pets.

Porto Real Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 56 out of 78 reviews
Rating 8 - Good. 13 out of 78 reviews
Rating 6 - Okay. 6 out of 78 reviews
Rating 4 - Poor. 3 out of 78 reviews
Rating 2 - Terrible. 0 out of 78 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, amenities
Nice apartment 2 bedrooms pet friendly with secure parking
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thugs one of the best value accommation I have in Mexico . You a whole apartment with all the amenities.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service. Clean and safe
Stayed 6 nights in Jun 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to walk downtown or go to the north beach malecón and other attractions. I visited the local market in the morning which was a short 10 minutes walk. The rooms are large and with a kitchen plus living room. Plenty of space to relax
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was awesome. Nice and clean, well setup. When we asked the staff if we could move to a different room to avoid some street noise they moved us and upgraded us without charging more!
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
security
Stayed 5 nights in May 2024
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar solamente falta una zona de alberca pero todo excelente
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Un poco complicado respecto a la persona que atiende ( la que da informes). No el policía que te recibe el bien. Fue complicado comunicarme con ella no contesta y siempre está ocupada. Tienes que adaptarte a sus tiempos y a su manera. Y eso fue lo complicado, el lugar super bien .
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michelle

Todo bien
Stayed 1 night in Jun 2025
Verified

8/10 Good

Kathia Christhell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien solo sugiero cambiar las toallas están un poco desgastadas y que el pago se pueda hacer por aquí por medio de expedía
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Adriana

Liked: Property conditions & facilities
Un lugar cómodo reciben mascotas, sin embargo no estaba muy limpio, en la suite hay que llevar hasta el trapo , jabón para lavar algún traste, en la habitación principal está el calentador y se prende muy temprano haciendo mucho ruido por unos minutos, el microondas no tiene el lugar apropiado ya que hay que cambiarlo para poder abrir y cerrar la puerta. El balcón está sucio. Si te quedas varios días tendrás que comprar hasta el trapeador por si se te cae algun líquido ya que no se cuenta ni con un trapo. Limpian todos los días sin embargo solo le pasan en trapeador sucio y por lo que uno paga está muy caro.
Stayed 4 nights in Dec 2024
Verified

4/10 Poor

JOSE ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
En general todo bien, salvo la actitud del encargado de mantenimiento, Un tipo que nos trató muy descortesmente, solo por que según el, habíamos ingresado muy temprano a la alberca, lo cual no es cierto por que eran mas de las 9 am. Según indica el reglamento. Se portó muy mal, nos insinuó que nos gustaba bañarnos en albercas sucias...incluso me enfrentó con un lenguaje corporal y voz cortante y carente de todo respeto.... La verdad que ese tipo arruinó nuestra estadía que hubiera sido de un 9.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Buena opción sobre todo si se viaja con mascota
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

David Victoriar Romero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!

Una estancia cómoda agradable con disponibilidad y relajamiento. recomendable al 100%
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Helmut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación es muy cómoda y grande
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Erick Rubén Arias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo perfecto, ubicación, seguridad, bien equipados, accwsible para mascotas, la alberca muya bien, limpio, personal muy amable, bien ubicado, todo excelente. Unicamente tal vez pensar en actualizar las televisiones, un poco mas grandes, de ahi en fuera sin quejas. Gracias.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Erika Sonora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amplio, tranquilo y limpio. Las camas Matrimoniales no muy amplias par 2 personas. El estacionamiento con vigilancia y privado. Excelentes instalaciones.
Verified

4/10 Poor

Máximo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Su guardia del hotel quiso abusar cobrándonos un té de $20 en $150 😂
Stayed 1 night in Jul 2022
Verified

8/10 Good

ISAID ROBERTO ORTIZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia única en el lugar. Muy tranquilo todo y espacioso.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifico

Es un lugar con más facilidades y servicios de lo que esperaba, limpio y detallado.
Stayed 4 nights in Jan 2022
Verified

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Disliked: Amenities
The hot water was not enough for shower it. I did not see any swimming pool, even though, there is one in the picture.
Stayed 14 nights in Dec 2021
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente departamento de 2 habitaciones y sala muy amplia con cocineta con aire acondicionado y lo mejor el precio me volveria a hospedar
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Valerie

Liked: Staff & service, amenities, property conditions & facilities
Clean, spacious and welcoming. We chose this hotel because it was dog friendly and there was an enclosed grassy courtyard around the pool where the dogs could roam and we could relax. The parking is secure, underground so that was great too as we were loaded up for our journey from Canada to Merida. Highly recommend!!
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta perfecto como estadía, cómodo solo que la cama aunque es queen es un poco pequeña, el día que llegamos no estaba limpia la habitación y esperamos que la limpiaran fue el único inconveniente.. está muy bonito… lo mejor es que las ventanas las puedes abrir sin problemas ya que tienen tela mosquitera.. sin duda volvería a hospedarme
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUY RECOMENDADO

Todo muy bien comodo y limpio, recomendado
Stayed 1 night in Dec 2021