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Le Tsilaosa Hotel & Spa

4.0 star property
Hotel in Cilaos with spa services and restaurant

Photo gallery for Le Tsilaosa Hotel & Spa

Front of property
Restaurant
Standard Double Room
Reception
Spa

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Laundry
The current price is AU$270
includes taxes & fees
22 June - 23 June

Explore the area

Map
21, Rue du Pere Boiteau, Cilaos, 97413
  • Réunion National Park
  • Cirque de Salazie
  • Piton des Neiges
  • Saint-Denis (RUN-Roland Garros)
    ‪102 min drive‬

Room options

Triple Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Junior Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Ceiling fan
  • Sleeps 4
  • 1 King Bed

Double Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
Separate bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Cilaos

At Le Tsilaosa Hotel & Spa, you'll be 1.6 km (1 mi) from Pitons, Cirques and Remparts of Reunion Island and 5 km (3.1 mi) from Piton des Neiges. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .The hotel's restaurant is a nice spot to grab a bite. Additionally, you'll find free Wi-Fi in public areas, spa services and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Cilaos hotel include Réunion National Park and Cirque de Salazie.

What's nearby

  • Parc des Palmiers - 35 min drive - 28.8 km
  • Volcano House - 50 min drive - 41.1 km
  • Tévelave Forest - 59 min drive - 43.6 km

Getting around

  • Saint-Pierre (ZSE-Pierrefonds) - 94 min drive

Restaurants

  • ‪Le Cottage - ‬10 min walk
  • ‪Le Magnolia - ‬7 min walk
  • ‪Le Petit Randonneur - ‬8 min walk
  • ‪Ti' Chouchou - ‬132 min drive
  • ‪RESTAURANT CHEZ LUCAY - ‬2 min walk

About this property

Le Tsilaosa Hotel & Spa

Hotel in Cilaos with spa services and restaurant
There's a restaurant on site. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the business-friendly Le Tsilaosa Hotel & Spa. Free self parking is available.

This 4-star Cilaos hotel is smoke free.

  • 22 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Dining venue
Le Tsilaosa Hotel & Spa offers 22 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Cilaos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, French, German

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  • Free WiFi
  • Air conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 7 for children
  • A restaurant
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of EUR 45; reservation required

Restaurants on site

  • Le Carnotzet

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 140.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 7 for children
  • Pet fee: EUR 30 per pet, per stay
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: EUR 140.0 per night
  • Hosted evening meal: EUR 45

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Tsilaosa Hotel Cilaos
Tsilaosa Hotel
Tsilaosa Cilaos
Tsilaosa
Le Tsilaosa Hotel & Spa Hotel
Le Tsilaosa Hotel & Spa Cilaos
Le Tsilaosa Hotel & Spa Hotel Cilaos

Frequently asked questions

What is the cancellation policy at Le Tsilaosa Hotel & Spa?

Le Tsilaosa Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Le Tsilaosa Hotel & Spa?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at Le Tsilaosa Hotel & Spa on 22 June 2025 start from AU$270.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Le Tsilaosa Hotel & Spa?

Yep, Le Tsilaosa Hotel & Spa has a free self car park.

Are there any beaches close to Le Tsilaosa Hotel & Spa?

The closest beach to Le Tsilaosa Hotel & Spa is Plage de L'Étang-Salé (20.1 km).

Is there a spa on site at Le Tsilaosa Hotel & Spa?

There's no onsite spa, but this property does offer spa services.

Is Le Tsilaosa Hotel & Spa family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Le Tsilaosa Hotel & Spa is a hit with families.

Does Le Tsilaosa Hotel & Spa serve breakfast?

Yeah, buffet brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Le Tsilaosa Hotel & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Le Tsilaosa Hotel & Spa?

Yep, you can grab a meal at Le Tsilaosa Hotel & Spa's onsite restaurant.

What time are check-in & check-out at Le Tsilaosa Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Le Tsilaosa Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 20 out of 50 reviews
Rating 8 - Good. 19 out of 50 reviews
Rating 6 - Okay. 7 out of 50 reviews
Rating 4 - Poor. 4 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Claire

Travelled with partner
It’s a good location and the breakfast was excellent. It could do with a bit of tlc and if you want to use the rooftop jacuzzi, make sure you book in advance. Also worth checking what day you are going to be in Cilous as eating options are extremely limited on a Monday.
Stayed 1 night in Oct 2024

10/10 Excellent

Manoa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'était super !

10/10 Excellent

François-Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Agnès

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jean Bernard

Stayed 1 night in Jan 2025

8/10 Good

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escapade Cilaosienne

Au cœur des montagnes et pourtant central
Stayed 1 night in Dec 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

éxélence

rien à dire nous conseillons
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

philippe

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
SALLE DE BAIN VETUSTE - TRES DECEVANT - AUCUN SUPPORT POUR POSER LES AFFAIRES DE TOILETTE
Stayed 1 night in Nov 2024

8/10 Good

Danièle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour 1 nuit

Bon accueil. Personnel sympa qui nous a bien conseillés. Petit dej correct et varié.
Stayed 1 night in Oct 2024

8/10 Good

Murielle

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Sejour agréable, personnel accueillant, chambre propre, excellent petit déjeuner.
Stayed 1 night in Jun 2024

6/10 Okay

Nathan

Stayed 2 nights in May 2024

8/10 Good

Laurence

Stayed 1 night in Apr 2024

8/10 Good

Aurelie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Sully

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Norbert

Travelled with partner
Liked: Cleanliness, staff & service
Etwas in die Jahre gekommenes Hotel, aber sehr sauber. Direkt in Cilaos gelegen. Gutes Frühstück, nettes Personal.

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities

Hôtel de montagne

Joli hôtel de montagne en centre-ville de Cilaos. S'il peut effectivement paraître en-deçà des standards habituels d'un 4 étoiles, notamment au niveau de l'isolation sonore ou des services proposés, l'hôtel n'est pas sans qualités : le service est agréable, souriant et arrangeant, il y a un parking gratuit disponible ce qui est un vrai plus à Cilaos, et il est par exemple possible de commander un panier petit-déjeuner pour partir randonner tôt (par exemple au Piton des Neiges). Le petit-déjeuner buffet est de qualité moyenne, mais correct. La chambre elle-même est assez confortable et de taille moyenne, et le bruit de la rue ou des couloirs y est assez audible. Heureusement, l'activité est quasi-inexistante de nuit et le silence règne à Cilaos.
Stayed 2 nights in Jul 2023

10/10 Excellent

priscilla

Stayed 1 night in Jul 2023

10/10 Excellent

Willy

Stayed 1 night in Mar 2023

8/10 Good

Yann

Liked: Cleanliness, staff & service, room comfort

Sympa mais bien trop cher

Hôtel bénéficiant d'un emplacement de premier ordre et une architecture typique de la Réunion. L'hôtel mériterait d'être un peu mieux entretenu. Accueil sympa. très bon petit déjeuner. Par contre, mauvais rapport qualité-prix !
Stayed 1 night in Jan 2023

8/10 Good

Jean michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Avis mitigé

Manque d'entretien dans le hall d'hôtel, cest dommage pour un 4 etoiles. Pas de restaurant et salon de thé fermé. Cependant la chambre et le service étaient bien.
Stayed 1 night in Jan 2023