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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Outdoor pool, pool umbrellas, pool loungers
Fitness facility
Lobby
Free continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$166
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
4450 Main Street, Chula Vista, CA, 91911
  • Place, Kaiser Permanente Otay Mesa Medical Offices
    ‪1 min drive‬
  • Place, San Ysidro Border Crossing
    ‪4 min drive‬
  • Place, North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(90 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Renovated in 2020
Private bathroom
Hydromassage showerhead
Deep-soaking bath
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Fridge
TV
Renovated in 2020
Private bathroom
Hydromassage showerhead
Deep-soaking bath
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Fridge
TV
Renovated in 2020
Private bathroom
Hydromassage showerhead
Deep-soaking bath
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(109 reviews)

Highlights

Air conditioning
Fridge
TV
Renovated in 2020
Private bathroom
Hydromassage showerhead
Deep-soaking bath
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Chula Vista

At Best Western Chula Vista/Otay Valley Hotel you'll be 3.9 km (2.5 mi) from Kaiser Permanente Otay Mesa Medical Offices and 4.2 km (2.6 mi) from North Island Credit Union Amphitheatre. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and pool loungers. Meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Sights within a 10-minute drive of this Otay hotel include Sharp Chula Vista Medical Center and Las Americas Premium Outlets.

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.5 km
  • Las Americas Premium Outlets - 4 min drive - 6.4 km
  • San Ysidro Border Crossing - 4 min drive - 7.1 km
  • North Island Credit Union Amphitheatre - 5 min drive - 4.1 km
  • San Diego Convention Center - 15 min drive - 24.2 km

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 26 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices
Best Western Chula Vista/Otay Valley Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Chula Vista/Otay Valley Hotel. Self parking is free. A complete renovation of Best Western Chula Vista/Otay Valley Hotel was completed in January 2020.

This Chula Vista hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1990
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply).

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  • Breakfast included
  • Parking included
4.1 out of 5, Very good, 1,266 reviews
The price is AU$164
includes taxes & fees
18 Jan - 19 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Renovated entire property - January 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Is parking available at Best Western Chula Vista/Otay Valley Hotel?

Yep, Best Western Chula Vista/Otay Valley Hotel has a free self car park.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of 28 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on 4 Jan 2026 start from AU$165.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Chula Vista/Otay Valley Hotel?

The closest beach to Best Western Chula Vista/Otay Valley Hotel is Coronado Beach (17.2 km).

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Best Western Chula Vista/Otay Valley Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Are there hot tubs in the rooms at Best Western Chula Vista/Otay Valley Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western Chula Vista/Otay Valley Hotel serve breakfast?

Yep, visitors give top marks to the free continental breakfast here! It's the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Chula Vista/Otay Valley Hotel?

No, Best Western Chula Vista/Otay Valley Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Chula Vista/Otay Valley Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Chula Vista/Otay Valley Hotel?

No, only service animals are allowed.

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 702 out of 1555 reviews
Rating 8 - Good. 337 out of 1555 reviews
Rating 6 - Okay. 237 out of 1555 reviews
Rating 4 - Poor. 139 out of 1555 reviews
Rating 2 - Terrible. 140 out of 1555 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine, North Topsail Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our most favorite in the Chula Vista area. The entire staff always goes above and beyond to accommodate us during our stay. The rooms are up to date and very clean.
Stayed 3 nights in Sep 2025

4/10 Poor

Malu

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This location was not clean. The sheets and towels smelled cleaned but were stayed. There was blood on the carpet, a small hole in the wall, no iron and the ironjng board cover was all stained. I had to pay $25 for early checkin. Which was an 1.5 hrs early! Really Best Western? And the internet kept disconnecting. Not worth the pay. So unhappy!
Ironing board cover stain
Ironing board cover gross
Blood
Stayed 2 nights in Sep 2025

8/10 Good

Bobbie

Stayed 3 nights in Sep 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret (Meg)

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed there on 2 separate visits. Its a little older but in decent shape. Daniel and Angel at the front desk are fantadtic. Super helpful and kind. Not impressed with room service. Tjey dont tidy up rooms. You have to request supplies. Besides that. I enjoyed both stays.
Stayed 4 nights in Sep 2025

4/10 Poor

Blake

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty there was hair on the bathroom wall, what looked like blood spattered by the bed and worst of all there was what I'm pretty sure is human feces smeared on the chair in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Xochitl

Stayed 1 night in Sep 2025

4/10 Poor

Manuel

Stayed 1 night in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are professional and very clean rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Gracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Julianne

The ac and water heater was broken. No maintenance or manager on site on a Saturday
Stayed 1 night in Aug 2025

2/10 Terrible

Luis

Travelled with family
Liked: Staff & service
Disliked: Amenities
No microwave, refrigerator, no hot water, problem with the toilet.
Stayed 1 night in Sep 2025

2/10 Terrible

Alyssa

Stayed 2 nights in Sep 2025

8/10 Good

Leticia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need to be cleaned thoroughly. I suggest carpet be washed once a month at least it was very dirty
Stayed 1 night in Aug 2025

6/10 Okay

Craig

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

Erica

Stayed 1 night in Sep 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

HBK KD INVESTIGATIVE HOTEL AUDITORS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Maribel

Stayed 1 night in Sep 2025

8/10 Good

natesia, imperial beach

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right off the fwy which was nice. I think its a bit over priced for what you get. Rooms are nice. Didnt get hot water in the shower.
Stayed 1 night in Aug 2025

8/10 Good

Jesus A.

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Erin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
They had the pool shut down, which is the reason I chose this location specific
Stayed 1 night in Sep 2025