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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Free continental breakfast
Reception
Fitness facility
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk
The current price is AU$171
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
4450 Main Street, Chula Vista, CA, 91911
  • Place, Sharp Chula Vista Medical Center
    ‪4 min drive‬
  • Place, San Ysidro Border Crossing
    ‪4 min drive‬
  • Place, North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(89 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Renovated in 2020
Hydromassage showerhead
Private bathroom
Deep-soaking bath
Shower/bath combination
Air-conditioning
Deep soaking bathtub
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/tub combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
TV
Renovated in 2020
Hydromassage showerhead
Private bathroom
Deep-soaking bath
Shower/bath combination
Air-conditioning
Deep soaking bathtub
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/tub combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Fridge
TV
Renovated in 2020
Hydromassage showerhead
Private bathroom
Deep-soaking bath
Shower/bath combination
Air-conditioning
Deep soaking bathtub
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/tub combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(108 reviews)

Highlights

Air conditioning
Fridge
TV
Renovated in 2020
Hydromassage showerhead
Private bathroom
Deep-soaking bath
Shower/bath combination
Air-conditioning
Deep soaking bathtub
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/tub combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Chula Vista

At Best Western Chula Vista/Otay Valley Hotel you'll be 3.9 km (2.5 mi) from Kaiser Permanente Otay Mesa Medical Offices and 4.2 km (2.6 mi) from North Island Credit Union Amphitheatre. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and pool loungers. Meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Sights within a 10-minute drive of this Otay hotel include Sharp Chula Vista Medical Center and Las Americas Premium Outlets.

What's nearby

  • Las Americas Premium Outlets - 4 min drive - 6.7 km
  • Sesame Place San Diego - 4 min drive - 3.8 km
  • Sharp Chula Vista Medical Center - 4 min drive - 4.9 km
  • San Ysidro Border Crossing - 4 min drive - 7.1 km
  • North Island Credit Union Amphitheatre - 5 min drive - 4.1 km

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 26 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Little Sakana - All You Can Eat Sushi - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices
Best Western Chula Vista/Otay Valley Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Chula Vista/Otay Valley Hotel. Self parking is free. A complete renovation of Best Western Chula Vista/Otay Valley Hotel was completed in January 2020.

This Chula Vista hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1990
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply).

Similar properties

Lobby
Comfort Inn Chula Vista San Diego South
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.1 out of 5, Very good, 1,183 reviews
The price is AU$172
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Renovated entire property - January 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Is parking available at Best Western Chula Vista/Otay Valley Hotel?

Yep, Best Western Chula Vista/Otay Valley Hotel has a free self car park.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on 16 Nov 2025 start from AU$171.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Chula Vista/Otay Valley Hotel?

The closest beach to Best Western Chula Vista/Otay Valley Hotel is Coronado Beach (17.2 km).

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Best Western Chula Vista/Otay Valley Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Are there hot tubs in the rooms at Best Western Chula Vista/Otay Valley Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western Chula Vista/Otay Valley Hotel serve breakfast?

Yep, visitors give top marks to the free continental breakfast here! It's the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Chula Vista/Otay Valley Hotel?

No, Best Western Chula Vista/Otay Valley Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Chula Vista/Otay Valley Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Chula Vista/Otay Valley Hotel?

No, only service animals are allowed.

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 674 out of 1509 reviews
Rating 8 - Good. 325 out of 1509 reviews
Rating 6 - Okay. 229 out of 1509 reviews
Rating 4 - Poor. 143 out of 1509 reviews
Rating 2 - Terrible. 138 out of 1509 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ana, Lancaster

Stayed 2 nights in Aug 2025

6/10 Okay

Gisela

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bedrooms dirty hard pillow hotel is remodeling carpet dirty bathroom falling apart room smell food very poor
Stayed 1 night in Aug 2025

2/10 Terrible

Ernesto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t stay at the hotel because they were renovating the front lobby and everyone had to wait outside in a small window to check-in. Wasted $150 and couldn’t even stay.
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Stayed 1 night in Aug 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t do it!!

This hotel was disgusting! Under construction, room had foul odor, and plumbing was clogged. Could not stay there. Did not feel safe at all. Breakfast was to be served in a hotel guest room.
Stayed 1 night in Aug 2025

6/10 Okay

John Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Ok for the price

Staff at check in was good. Room just had a strong smell and there seemed to be a lot of people milling about the parking lot.
Stayed 1 night in Aug 2025

6/10 Okay

Greg

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A/C had an odor, although after a while the smell went away and it didn’t get as cold as we’d like it to, thats a me preference though.
Stayed 1 night in Aug 2025

8/10 Good

Livy

Liked: Cleanliness, staff & service
It looked like motel. Only thing good was breakfast!
Stayed 1 night in Jul 2025

2/10 Terrible

Farzana

Disliked: Cleanliness, property conditions & facilities
Terr
Stayed 1 night in Aug 2025

6/10 Okay

Manuel

Stayed 1 night in Jul 2025

10/10 Excellent

Peggy, Jamaica

Stayed 4 nights in Jul 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Ernestine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed!

WiFi didn’t work in room. Bathroom light broken. Hotel lobby being restored (not disclosed). Breakfast served from one of the hotel rooms. Toaster broken. Had to check in through window. Overall, not good!
Stayed 2 nights in Aug 2025

4/10 Poor

Edwin, Northridge

Travelled with family
Disliked: Staff & service, property conditions & facilities
Breakfast was just okay and the exact same servings each day. Needs variety. Place was very noisy. We had two rooms on the 3rd floor facing the freeway and the noise from the freeway and the adjacent freeway on-ramp was so bad that we had a hard time getting a sleep. The lobby was under construction. The man servicing the breakfast area was doing a great job. Breakfast area had limited sitting and we had to sit by the pool to eat our breakfast on 2 of the 3 days we were there. But the biggest issue was the freeway noise. If you have to stay here, request a room on the east side of the building and lower floors since the freeway is about the same level as the 3rd floor.
Stayed 3 nights in Jul 2025

4/10 Poor

Abigail

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They should inform customers that the hotel is under remodeling the carpet and the shower were dirty, breakfast is very early it ends at 9 and they served it in one of the rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Amandeep

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The whole property was under construction and the people at the front were not nice or didn’t even acknowledge me when I walked in. The room they gave me had a front door that didn’t shut, there was no hot water and so many fruit flies all around. There was no soap or anything in the room for guests
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Stayed 4 nights in Jul 2025

4/10 Poor

Elizabeth

Stayed 1 night in Jul 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff are nice. However, the hotel itself is far from the pictures shown on Expedia site. The lobby is under renovation, ice machines were broken, and breakfast is ok. The building structure is old. If you only need a place to sleep and shower, then it’s good enough.
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Place is old and breakfast is not good
Stayed 4 nights in Jul 2025

8/10 Good

stephanie

Stayed 3 nights in Jul 2025

10/10 Excellent

William

Stayed 1 night in Jul 2025

10/10 Excellent

Casandra

Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the construction work everything was great for the weekend stay
Stayed 3 nights in Jul 2025