Hotel on the Cay

3.0 star property
Beachfront hotel for sun and fun

Photo gallery for Hotel on the Cay

Beach/ocean view
Superior Suite, Partial Ocean View | Beach/ocean view
Superior Suite, Partial Ocean View
Exterior
Beach bar

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services
The current price is AU$275
includes taxes & fees
20 July - 21 July

Explore the area

Map
Protestant Cay, Christiansted, St. Croix, 822
  • Fort Christiansvaern
    ‪4 min drive‬
  • Sugar Beach
    ‪7 min drive‬
  • Buccaneer Golf Course
    ‪11 min drive‬
  • Christiansted (STX-Henry E. Rohlsen)
    ‪27 min drive‬

Room options

Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
2 bedrooms
Hairdryer
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Apartment

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 2 King Beds

Superior Double Room

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
2 bedrooms
Microwave
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Superior Suite, Partial Ocean View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
2 bedrooms
Microwave
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the area

Christiansted

At Hotel on the Cay you'll be within steps of Protestant Cay and Protestant Cay Beach. Highlights at this beachfront hotel include in-room free WiFi and balconies. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a terrace and a garden. There's also the convenience of free self parking. .Places within a 5-minute walk of this 3-property class Christiansted hotel include Christiansted National Historic Site and Scale House.

What's nearby

  • Fort Christiansvaern - 4 min drive - 0.4 km
  • Christiansted National Historic Site - 5 min drive - 1.0 km
  • St. Croix Government House - 5 min drive - 1.0 km
  • Sugar Beach - 7 min drive - 3.1 km
  • Buccaneer Golf Course - 11 min drive - 4.3 km

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base) - 2 min drive

Restaurants

  • ‪Rum Runners - ‬18 min walk
  • ‪El Leon - ‬15 min walk
  • ‪shupe's on the boardwalk - ‬17 min walk
  • ‪The Mill - ‬17 min walk
  • ‪Singh's Fast Food - ‬20 min walk

About this property

Hotel on the Cay

Beachfront hotel for sun and fun
As a guest of Hotel on the Cay, you'll find a terrace, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel on the Cay also features multilingual staff, a garden, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Christiansted hotel.

  • 53 guestrooms or units
  • 3 levels
  • 2 buildings
  • Towels for the beach
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
Hotel on the Cay offers 53 air-conditioned accommodations with coffee/tea makers and a ceiling fan. Rooms open to balconies. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a shower.

This Christiansted hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Frequently asked questions

What is the cancellation policy at Hotel on the Cay?

Hotel on the Cay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel on the Cay?

As of 19 June 2025, prices found for a 1-night stay for 2 adults at Hotel on the Cay on 20 July 2025 start from AU$274.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel on the Cay?

Yep, Hotel on the Cay has a free self car park.

Are there any beaches close to Hotel on the Cay?

Yep, Hotel on the Cay is on Protestant Cay Beach, which hotel guests give top marks. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find boat tours.

What makes Hotel on the Cay a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel on the Cay.

Is there a free airport shuttle available at Hotel on the Cay?

No, Hotel on the Cay does not offer an airport shuttle service.

What time are check-in & check-out at Hotel on the Cay?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel on the Cay?

No, only service animals are allowed.

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 235 out of 718 reviews
Rating 8 - Good. 234 out of 718 reviews
Rating 6 - Okay. 131 out of 718 reviews
Rating 4 - Poor. 61 out of 718 reviews
Rating 2 - Terrible. 57 out of 718 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, pleasant peaceful stay on the island. Nice folks in a clean environment.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan William

Stayed 4 nights in Mar 2025

6/10 Okay

Sandra

Stayed 1 night in Mar 2025

8/10 Good

Lynn P.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

michelle

Stayed 1 night in Feb 2025

8/10 Good

michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect for people who Love The beach! The beach is right out the door! View out of hotel room is amazing. If you like fancy and no beach then I would try Elsewhere.
Stayed 1 night in Feb 2025

10/10 Excellent

JOLANTA

Stayed 1 night in Nov 2024

8/10 Good

MABLE

Travelled with family, Business traveller
Liked: Cleanliness, amenities
On beach
Stayed 1 night in Feb 2025

8/10 Good

George

Travelled with partner
Had a great week in st Croix! The hotel on the cay was exactly as described in the reviews. Beautiful beach with beach bar and an excellent location next to the Christiansted boardwalk! The hotel is in disrepair and poorly maintained, which is why the nighty rates are low. If you can live with your room having issues (our AC went down), then it’s a great location at a discount.
Stayed 7 nights in Feb 2025

6/10 Okay

Jill

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We were not notified that the pool was not operating. The entire outside of property is run down. There is no elevator and no one to help with bags. We were on the 3rd floor. Our balcony door did not shut properly and rattled loudly in the wind. The room was spacious, clean, good shower. Beach and beach bar are spectacular. The quick water taxi was easy to navigate.
Stayed 7 nights in Feb 2025

6/10 Okay

Tanya

Stayed 3 nights in Feb 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, room comfort

A great location for the price

The price needs to be considered when reviewing this hotel since the price is reasonable for the location. Yes, it is dated and a bit run down, but the apparently new owners are working on the place. The location is perfect, especially if you don’t want to rent a car, since the beach is beautiful and clean and all the amenities of town are a few quick ferry-ride minutes away. The beach bar is nice and the hotel staff were all friendly and accommodating. We hope they continue to upgrade and we hope to see great progress in the future.
Stayed 10 nights in Jan 2025

8/10 Good

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service
As is the case with most of the Caribbean, Hotel on the Cay has been battered by hurricanes. However, if you love the beach, are not fussy and do not need ADA amenities, it is perfect. They do a great job of keeping the rooms clean and take good care of guests with charming island hospitality.
Stayed 7 nights in Jan 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in BAD need of renovation. When we walked into our room there was a roach on the bed, misquotes flying around and the sink had ghost ants all over it. The ants stayed our entire 7 day stay. The screens on the sliding door were ripped and didn’t close. The curtains were hanging off the track, broken. No water pressure in the shower and 9 times out of 10 there was no hot water. The staff did clean our room on our 3rd day and on our 5th day. Basically empty the trash and make the bed. The floors were not cleaned and since you’re walking across sand to get to/from the hotel room, you can imagine how quickly the floors got dirty. The location of the hotel was perfect and the beach is nice. Although beware, 200 yards from the beach access, where you catch the water taxi over to the hotel, a restaurant is pumping their raw sewage into the ocean. You can actually see toilet paper floating in the water and the smell is ungodly. Yes it’s 150-200 yards away but directly in front of the hotel and water moves quickly so yes, you’re swimming in sewage water. The hotel grounds were nice. Loved the lizards, iguanas and hermit crabs. The water feature out front is not working and is filthy but if they can get that running it will be nice.The pool is STILL closed. It’s been over a year so I guess they don’t have plans on fixing it. The beach bar is very nice. Amber, the bartender was amazing! Front desk staff is clueless. Charged me $275 2 days AFTER checkout. disputing that.
Stayed 7 nights in Jan 2025

8/10 Good

michael rufus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Teddy

Stayed 3 nights in Jan 2025

8/10 Good

michelle

This hotel is for beach lovers! You are steps From the beach. The views from hotel Rooms have close view of ocean. Hotel rooms are very basic but also half The price of others
Stayed 1 night in Jan 2025

8/10 Good

michelle

Travelled with group
Best view than any other hotel on the beach!
Stayed 1 night in Jan 2025

10/10 Excellent

Charlotte, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I love that it was on an island in the water. Peaceful and quiet. A very relaxing atmosphere.
Stayed 7 nights in Jan 2025

8/10 Good

michelle

Travelled with group
It was closed!
Stayed 3 nights in Jan 2025

6/10 Okay

Robert

Travelled with partner
We only were able to stay 2 nights and had to be moved to the king christian hotel.the health department shut down the hotel because guests had gotten Legionnaire's Disease.Wish hotel would of gave us a upgrade at king christian hotel for the inconvenience of the situation
Stayed 9 nights in Jan 2025

2/10 Terrible

David Scott

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was forced to be moved for health violations and would not tell me what the actual problem was or if we were exposed to anything dangerous! I was also guaranteed a partial refund that has yet to be taken care of,would not stay there ever again
Stayed 10 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Whole trip was ruined due to an outbreak at the ho

Complete waste of trip. I got sick due to an exposure of legionnaires disease which the hotel was aware of a month in advance but still accepted guest here (discovered two days after feeling sick the hotel had an outbreak and was force to close - learn this from a local that confirm w/ a news article published in the st Criox VI fb group ) .While some of the staff were friendly, the majority of the employees & mgt were nonchalantly and didn't offer any medical support or attention. Completely negligent and inconsiderate of the guest welfare .
Stayed 5 nights in Jan 2025

10/10 Excellent

Alfredo F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

4/10 Poor

Jeanice, Fayetteville

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The view was beautiful, but the Hotel is extremely older over 40 plus years and nothing is updated on the property. Also after we checked out on 8 Jan 2025 and my spouse and I left the Island not feeling well. We found out from family on the island that The Department of Health Ordered Hotel on the Cay to Cease Operations Amid Legionnaire’s Disease. It here we a couple confirmed cases and the symptoms are like the Flu . Now I have to get a urine test to make sure it’s just Flu we have and nothing else.
Stayed 2 nights in Dec 2024