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Hotel Grand Chancellor Christchurch

Property class: 3

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Reviews

8.8 out of 10
Excellent

Popular amenities

  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
  • Bar
  • Laundry room

Explore the area

View map
161 Cashel Street, Christchurch, 8001
  • Place, Cathedral Square
    ‪2 min walk‬
  • Place, New Regent Street
    ‪3 min walk‬
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪5 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪16 min drive‬

Room options

Standard room - Queen

  • City view
  • Sleeps 3

Chancellor King room

  • Mountain view
  • Sleeps 3

Standard room - King

  • City view
  • Sleeps 3

Executive King

  • City view
  • Sleeps 2

Executive Twin

  • City view
  • Sleeps 4

2 Bedroom Apartment

  • Mountain view
  • Sleeps 5

About the area

Christchurch

Hotel Grand Chancellor Christchurch puts you in the heart of Christchurch, within steps of The Crossing and City New Life Church. Highlights at this hotel include a restaurant, a bar/lounge and in-room kitchens. .This business-friendly hotel offers a business centre, a 24-hour front desk and express check-out. Other amenities include Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. There's also the convenience of valet parking. .Places within a 5-minute walk of this 3-property class Christchurch City Centre hotel include High Street and Cashel Street Shopping Area.

What's nearby

  • Cathedral Square - 2 min walk - 0.2 km
  • New Regent Street - 3 min walk - 0.3 km
  • Te Pae Christchurch Convention and Exhibition Centre - 5 min walk - 0.4 km
  • Riverside Market - 5 min walk - 0.5 km
  • Hagley Park - 11 min walk - 1.0 km

Getting around

  • Christchurch Railway Station - 11 min drive
  • Christchurch International Airport (CHC) - 22 min drive

Restaurants

  • ‪The Little Fiddle - ‬5 min walk
  • ‪Akin - ‬1 min walk
  • ‪J-Bings - ‬4 min walk
  • ‪The Craft Embassy - ‬5 min walk
  • ‪Chiwahwah Mexican Cantina Bar - ‬5 min walk

About this property

Hotel Grand Chancellor Christchurch

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have WiFi for a fee. The business-friendly Hotel Grand Chancellor Christchurch also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3-star Christchurch hotel is smoke free.

  • 176 guestrooms or units
  • 26 levels
  • Conference rooms
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Grand Chancellor Christchurch offers 176 accommodations with minibars and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 3-star hotel has kitchens with fridges. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Televisions come with pay-per-view films. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: WiFi (NZD 10)

Parking and transport

  • Parking on site (NZD 18 per day)
  • Valet parking on site (NZD 18 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Babysitting
  • In-room cot
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 26 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • Pay films
  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Kitchen
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 10:00 AM
Late check-out fee: NZD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.00 per night.
  • Cots (infant beds) are available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: NZD 10.00 (rates may vary)
  • Self-parking fee: NZD 18.00 per day
  • Valet parking fee: NZD 18.00 per day
  • Late check-out fee: NZD 50.00
  • Rollaway bed fee: NZD 35.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Chancellor Christchurch
Hotel Grand Chancellor Christchurch Hotel
Hotel Grand Chancellor Christchurch Christchurch
Hotel Grand Chancellor Christchurch Hotel Christchurch

Frequently asked questions

Is parking available at Hotel Grand Chancellor Christchurch?

Yep, Hotel Grand Chancellor Christchurch has a self car park for NZD 18.00 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Grand Chancellor Christchurch?

The closest beach to Hotel Grand Chancellor Christchurch is New Brighton Beach (9.1 km).

Is Hotel Grand Chancellor Christchurch family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as rollaway/extra beds in the guestrooms, it's no surprise that Hotel Grand Chancellor Christchurch is a hit with families.

Is there a free airport shuttle available at Hotel Grand Chancellor Christchurch?

No, Hotel Grand Chancellor Christchurch does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Grand Chancellor Christchurch?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Grand Chancellor Christchurch?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Grand Chancellor Christchurch?

No, pets are not allowed.

Hotel Grand Chancellor Christchurch Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 74 reviews
Rating 8 - Good. 30 out of 74 reviews
Rating 6 - Okay. 6 out of 74 reviews
Rating 4 - Poor. 3 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We came back

We returned to Christchurch after our trip in the south island and got an upgrade to a suite. We were very impressed and sorry we could not stay extra nights because we were leaving the next day. The breakfasts could have been more interesting.
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
星ほどのホテルではなかった。気取っている感じ。インターネット接続料とかがすごく高い。ニュージーランドらしさをもとめるのであればおすすめできない。
Verified review

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good
Verified review

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bien situe

Emplacement ideal coeur de la ville. Appart en duplex 2 chambres spacieux et confortable. Ideal pour famille avec deux enfants, cuisine complète et pratique Petit bémol pour le bruit de la soufflerie la nuit qui peut être gênant pour les gens ayant le sommeil léger. A choisir sans hésiter
Verified review

6/10 Okay

Leanne

Disliked: Staff & service

Great Front Desk and Concierge, but after that...

Check in Staff (Dean) was great, lovely and friendly and helpful. Couldn't speak highly enough of the Concierge. But.... Breakfast staff were most unhelpful, had to stop a stone faced staff member to get my pot of tea and toast. But food was very nice and tasty. Room was average, what you expect for price, but would pay no more. Bathroom could have been a bit cleaner - hair in bath bit yuck. Rooms ready for a refurb tho if they want to claim a 4 star listing. But overall a good stay.
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury and comfort

Everything was beautiful, clean and new. A wonderful stay.
Verified review

8/10 Good

Karen

Liked: Cleanliness, room comfort

Grand Chancellor CHCH NZ

Very handy to town and main attractions. Rooms still in repair sue to the earthquake but still very liveable and clean. Really good considering what the city has been through, a pleasant stay and we would recommend them to all going to Christchurch.
Verified review

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Hotel Grand Chancellor in Christchurch

Was not impressed with this hotel. I have stayed in many hotels over the years and this one has to be one of the worst. To make things worse I am in the hotel business as my profession and what I experienced at this hotel was unacceptable, especially for the price paid. The room upon check-in had the previous occupants bodily fluids on the toilet seat (which was dried) so it had been there for awhile. And the dresser had dry up coffee stain. The restaurant was slow. Even with being the only table in the restaurant occupied the server was slow and the food coming from the kitchen even slower. This performance was repeated the next evening and at breakfast. During breakfast food for my party of 2 was brought out at different times so the other person had to watch the other person eat and vice versa when their food was finally presented. Good things: Internet cafe. Close to activities. Bad things: Dirty room, slow restaurant service, felt like a number and not a valued client.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centralt beliggende og høj service

Hotellet ligger centralt i Christchurch. Personalet var meget venlige og imødekommende.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Chancellor in Christchurch

Very friendly, clean and spacious rooms for an older hotel. Stayed on level 24 facing Sth / West. Great views of Christchurch. Close to everything. Would stay again when visiting Christchurch.
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good experience

very pleasant stay; convenient to all the city's attractions; walking distance to restaurants and ciy square. Excellent staff; all helpful and friendly
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

We did not stay long in this hotel, so the stay was short and sweet. Excellent service. They even upgraded us to a family room with a fantastic view at no charge. Would definitely go back!
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Grand Chancellor Christchurch

Very convenient to the downtown shopping area and to tourist sites. The hotel staff were very helpful in booking a shuttle to the airport. The breakfast was very good and the restaurant staff were very attentive.
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city centre location

After a long days drive the check in was fast and efficient. The valet parking was taken care of and the luggage transferred to the room. The concierge was most helpful in suggesting places to eat. The room was on the top floor with good views and the second bedroom was upstairs. Very good facilities and very good location.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Chancellor, Christchurch

This hotel was exactly what we needed for our 4 night stay in Christchurch. Very central to Cathedral Square but probably quieter than those hotels actually on the square. Considering we arrived just a week after the earthquake the place was running very smoothly indeed with no inconvenience to guests whatsoever. There were a couple of cracks visible in the hallway on our floor but markings around them suggest these had been thoroughly inspected. Considering the hotel had obviously taken quite a shake, they had recovered very quickly and professionally. The reception staff are as friendly as any we have come across, the concierge staff in particular faultless in their performance. Breakfast was fresh and tasty, dining facilities comfortable. We had a standard room with what is advertised as 2 queen beds. This would be my only quibble, in Australia we would refer to the beds as "double" not queen. They were perfectly adequate for our needs but it is a little misleading if you actually require queen beds. Otherwise, faultless stay and highly recommended.
Verified review

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended for comfort and service.

The hotel is in a very convenient location within easy walking distance of shops and cafes. The staff were very obliging and professional and the hotel outfitting and amenities were excellent. I would love to stay in this hotel again and would be happy to recommend it to any other travellers. Even though there had been a major earthquake just days prior to our arrival there was absolutely no evidence of this anywhere within the hotel. It was business as usual with the staff and amenities which was very reassuring.
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay.

We arrived in Christchurch just following the earthquake and were made to feel very comfortable and secure at the hotel. The staff were very helpful and friendly, from the porter who wouldn't let us carry anything, to the girls who served the breakfast.
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Grand Chancellor Christchurch, NZ

Great hotel, great room , and great location. Everything we wanted to see was at our doorstep.
Verified review

10/10 Excellent

wilfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

location was perfect

it must be a good hotel otherwise i would not recommend it
Verified review

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Night Stay

The staff was very helpful and friendly. Food was good, but service a bit slow.
Verified review

8/10 Good

Megan

Liked: Staff & service, property conditions & facilities, room comfort

Love Christchurch in Autumn

Lovely hotel! Excellent service and reasonable size rooms with everything that you could need. Right in the heart of Christchurch with a short walk to the city mall and to Cathedral Square Buffet breakfast has a good range of choices and dinner as superb. Only problem was the beds not being made and the bins not emptied one day out of the five but this was fixed with a quick phone call.
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Grand Chanceller,Christchurch NZ.

Very good location,easy short walk to Cathedral Square where you catch the trams &$7.00 transport to the airport,food outlets ,markets and shops all located nearby.This is the place to be.
Verified review

8/10 Good

Liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay here again

Conventient location. Easy walking to everything.
Verified review

6/10 Okay

Ben

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

The Grand Chancellor - a bit tired

The hotel was clearly once a very nice hotel, but it was run down and a bit tarnished. Room service was hit and miss with them forgetting out orders a few times. The concierge was excellent.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地条件、お部屋、料金とも満足。ただ、食事はなぜか、すべて塩辛かった。日本人は薄味にだからかな？日本人のスタッフもいたし、過ごしやすかった。