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Banyan Tree Phuket

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Beach towels, kayaking, rowing
Banyan Tree Wellbeing Sanctuary
6 restaurants; breakfast, lunch, dinner, and brunch served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is AU$498
includes taxes & fees
2 June - 3 June

Explore the area

View map
33, 33/27 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket, 83110
  • Place, Laguna Phuket Golf Club
    ‪3 min walk‬
  • Place, Bang Tao Beach
    ‪10 min walk‬
  • Place, Surin Beach
    ‪10 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪26 min drive‬

Room options

View all photos for Signature Pool Villa

Premium bedding, minibar, in-room safe, desk

Signature Pool Villa

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 270 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Two Bedroom Pool Villa

LCD TV, iPod dock

Signature Two Bedroom Pool Villa

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 350 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Two Bedroom Pool Villa

Premium bedding, minibar, in-room safe, desk

Grand Two Bedroom Pool Villa

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 380 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Lagoon Pool Villa

Premium bedding, minibar, in-room safe, desk

Grand Lagoon Pool Villa

7.4 out of 10
Good
(3 reviews)
  • Lagoon view
  • 270 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Double Pool Villa

Premium bedding, minibar, in-room safe, desk

Two Bedroom Double Pool Villa

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 1500 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Double Pool Villa

One Bedroom Double Pool Villa

One Bedroom Double Pool Villa

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 1300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Banyan Pool Villa

Banyan Pool Villa

Banyan Pool Villa

8.6 out of 10
Excellent
(11 reviews)
  • Garden view
  • 170 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Three Bedroom Double Pool Villa

Premium bedding, minibar, in-room safe, desk

Three Bedroom Double Pool Villa

  • Lagoon view
  • 2500 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Spa Pool Villa

Spa Pool Villa

Spa Pool Villa

  • Garden view
  • 550 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Serenity Pool Villa

Premium bedding, minibar, in-room safe, desk

Serenity Pool Villa

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 140 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Serenity Three Bedroom Pool Residence

Serenity Three Bedroom Pool Residence

Serenity Three Bedroom Pool Residence

  • Garden view
  • 435 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Double Pool Villa

Premium bedding, minibar, in-room safe, desk

Two Bedroom Double Pool Villa

  • Sleeps 6
  • Free Wi-Fi

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Angsana Laguna Phuket

Choeng Thale
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
4.4 out of 5, Excellent, 843 reviews
The price is AU$203
includes taxes & fees
1 June - 2 June
Angsana Laguna Phuket

About the area

Laguna

A luxury stay in Choeng Thale awaits you at Banyan Tree Phuket. You'll be 0.6 km (0.4 mi) from Bang Tao Beach and 2.7 km (1.7 mi) from Boat Avenue Mall Phuket. Highlights at this resort include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the hot tub. The restaurant, Watercourt, serves seafood and is open for breakfast, brunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Enjoy the 3 outdoor tennis courts, golf course and free kids' club plus access to golf lessons. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a gym and a lazy river. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Places within a 30-minute drive of this 5-property class Choeng Thale resort include Surin Beach and Jungceylon Shopping Center.
View more Resorts in LagunaOpens in a new window

What's nearby

  • Laguna Phuket Golf Club - 3 min walk - 0.3 km
  • Bang Tao Beach - 10 min walk - 0.9 km
  • Boat Avenue Mall Phuket - 4 min drive - 2.7 km
  • Surin Beach - 10 min drive - 7.7 km
  • Patong Beach - 29 min drive - 21.1 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 32 min drive

Restaurants

  • ‪Poolside - ‬9 min walk
  • ‪XANA Beach Club - ‬12 min walk
  • ‪Smigo's Bar & Restaurant - ‬10 min walk
  • ‪Saffron - ‬1 min walk
  • ‪Azura Restaurant - ‬14 min walk

About this property

Banyan Tree Phuket

Some rates at Banyan Tree Phuket are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Banyan Tree Phuket, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a fitness centre, and a steam room are also featured at the luxury Banyan Tree Phuket. A free area shuttle within 1 km is available. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Choeng Thale resort.

  • 1 floor
  • 218 guestrooms or units
  • 218 buildings
  • 6 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Banyan Tree Phuket offers 218 air-conditioned accommodations with private pools and minibars. Rooms open to patios. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Choeng Thale resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 24 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

Outdoor pool, pool loungers
Twinpalms Surin Beach Phuket
Choeng Thale
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.7 out of 5, Exceptional, 881 reviews
The price is AU$220
includes taxes & fees
26 May - 27 May
Twinpalms Surin Beach Phuket

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Banyan Cafe
  • Hojo
  • Saffron
  • Tre
  • Watercourt

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Golf lessons
  • Gym
  • Kayaking
  • Lazy river
  • Library
  • Mountain biking
  • Pilates classes
  • Pro golf shop
  • Rowing/canoeing
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Lazy river
  • Private pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • Garden
  • In a national park
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 24 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • No lift
  • Tile flooring in public areas

More

  • 1 floor
  • 218 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Mosquito nets
  • No plastic drinking straws
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels
  • Private pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Banyan Tree Phuket

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for THB 4000 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 20000
  • New Year's Eve (31 December) Gala Dinner per child: THB 10000 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1900 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 4000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Banyan Tree Hotel Phuket

Banyan Tree Phuket Resort Choeng Thale

Phuket Banyan Tree

Banyan Tree Phuket Hotel Choeng Thale

Banyan Tree Phuket Choeng Tha

Banyan Tree Phuket Choeng Thale

Frequently asked questions

What is the cancellation policy at Banyan Tree Phuket?

Banyan Tree Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banyan Tree Phuket?

As of 25 May 2026, prices found for a 1-night stay for 2 adults at Banyan Tree Phuket on 2 June 2026 start from AU$498, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banyan Tree Phuket?

Yep, Banyan Tree Phuket has free valet parking. Onsite parking is limited.

Are there any beaches close to Banyan Tree Phuket?

Yep, Banyan Tree Phuket is a short 7-minute walk from Bang Tao Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Banyan Tree Phuket?

Yep, there is an onsite spa at Banyan Tree Phuket. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Banyan Tree Phuket have a pool?

Banyan Tree Phuket has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Banyan Tree Phuket have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Banyan Tree Phuket?

Banyan Tree Phuket features 2 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with private pools, premium bedding and 24-hour room service.

What makes Banyan Tree Phuket a romantic place to stay?

A hot tub and couples spa treatments, as well as private pools and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Banyan Tree Phuket.

Are there hot tubs in the rooms at Banyan Tree Phuket?

No, but there are private pools in the guestrooms.

Does Banyan Tree Phuket serve breakfast?

Sure does, free buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Banyan Tree Phuket?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Banyan Tree Phuket?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Banyan Tree Phuket?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Banyan Tree Phuket?

No, pets and service animals are not allowed.

Is there a golf course on site at Banyan Tree Phuket?

Yep, Banyan Tree Phuket has an 18-hole golf course. Golf lessons, golf caddies, golf carts and golf clubs are also available.

Banyan Tree Phuket Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1002 reviews
Rating 8 - Good. 158 out of 1002 reviews
Rating 6 - Okay. 40 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

JUNKI

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything is perfect.
Stayed 4 nights in Feb 2026

10/10 Excellent

Chi Fai Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at Banyan Tree every time when I came to Phuket. My last time in Phuket was however 10 years ago. I found the villa I stayed this time was clean and spacious enough for 3 people. However, it is a bit dated and needs some update. Staff were most helpful. The newly opened beach club was exceptional and excellent for evening relax drinking. I would stay in Banyan tree again for my next visit to Phuket.
Stayed 4 nights in Jan 2026

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
While room was big, needs renovating since had broken roof tiles, crack in mirror in room etc. Staff were all excellent and breakfast and dinner were excellent
Outdoor plunge pool- very cold!!
Stayed 1 night in Jan 2026

8/10 Good

Joseph

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness
The Grounds are wonderful and spotless. The staff is very friendly and accomodating. The villa is wonderful but some things needed a bit of upgrading. The table when entering the villas was of a different wood type which did not really match the decor and was significantly scratched. A number of mirrors outdoors had this pink/red plastic which looked worn and many were cracked and peeling. Small details which are important for the price one is paying. My biggest disappointment was the food: Breakfast is very good and is served in a beautiful atmosphere. Saffron restaurant is also very good. Japanese restaurant was so-so. Great atmosphere but food was "tasteless" I would rate it a C+ The Italian restaurant was the worst and I would rate it a D. I know Italian food...the eggplant parmigiana was not good at all as an example.
Stayed 6 nights in Jan 2026

10/10 Excellent

Abhijit

Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Excellent stay and we were well looked after by the superb manager (Salah) and his team. An initial issue with an older villa was rapidly and sympathetically resolved. 
Stayed 6 nights in Nov 2025

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, property conditions & facilities
A Clean, classic decor. I love the garden
Stayed 3 nights in Dec 2025

8/10 Good

Michael

Stayed 3 nights in Dec 2025

10/10 Excellent

Anthony Gin-Ping, South Croydon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff really stood out—super friendly and attentive without being over-the-top. Room was spotless too, and I loved the quick access to the pool for a morning swim.
Stayed 9 nights in Dec 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Welcoming and wonderful!!! Beautiful resort! Very clean! Would highly recommend
The lagoon from our room
Our room
Stayed 7 nights in Dec 2025

10/10 Excellent

Anwar

Stayed 6 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding from start to finish.
Stayed 4 nights in Dec 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Mark S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Nov 2025

10/10 Excellent

MAZYED, Riyadh

Stayed 4 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall. We found the local vicinity of the hotel a little odd and strange. It wasn’t very Thai and could almost have been anywhere!
Stayed 4 nights in Nov 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding service and the best staff I’ve ever dealt with.
Stayed 3 nights in Nov 2025

10/10 Excellent

Avron

Liked: Cleanliness, staff & service, amenities
Beautiful resort.
Stayed 3 nights in Nov 2025

6/10 Okay

KANWAL

Travelled with partner
Liked: Cleanliness, staff & service
Overall a great place to stay . Location is good not far from the airport as well as a small shopping area. I wouldn’t give it many stars as it needs upgrading in a lot of areas. Service staff are 50-60% good and the other definitely need better training. We enjoyed our stay as it was very close to nature .
Stayed 5 nights in Nov 2025

10/10 Excellent

Nancy Rose

Stayed 4 nights in Nov 2025

10/10 Excellent

Venkat

Liked: Cleanliness, property conditions & facilities
It was best vacation resort we had experienced in Thailand. Service and hospitality was excellent and the restaurants were a delight.
Stayed 4 nights in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely staff. Will stay again and would recommend
Stayed 7 nights in Oct 2025

8/10 Good

Kah Poh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staffs were friendly and attentives but the room condition has to be better for the price we are paying
Stayed 2 nights in Oct 2025

4/10 Poor

Chee Keong Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities
I have stayed at Banyan tree for almost 20 times, and this trip is the worst. Front desk staffs were very nice and helpful, but the Sanctuary pool Villa was a let down. upon checking in, the jacuzzi pool was without water. The bar fridge was leaking, the bathroom when raining was leaking at the glass screen. Housekeeping was disappointing. someday with tea light candles for the aroma burner some day without. Also been accused of taking their slipper when there are 2 pair in the bathroom. I then moved to the Grand Two-Bedroom Pool Villa, another disappointment. The garden and pool lights were not working, the living room phone was not working, the master bedroom lights were not working, the living room tv was not working. What happen to all the inspection before the guest checks in to ensure everything are working correctly? But i have to applaud the front desk staff, the Buggy driver, the bell boys and the restaurant staff for putting an effort to make guest feels welcome. Would i stay there again? Maybe just because I know the area well and have property in the compound.
Stayed 2 nights in Oct 2025