Macdonald Hotels - accommodation in Chipping Norton

Not a 4 star hotel at all. I’ve stayed in 3-star hotels that were much better than this. The hotel looks nothing like the photos online. it’s very run down and poorly maintained. The bath water drains extremely slowly, the taps are rusty, and there was mould in the bathroom, which is unacceptable. You can also hear people from above and next door. Another disappointing issue was the pool access. On Hotels.com it gives the impression that the pool is included, but nowhere during booking does it clearly mention there’s an extra charge to use it. Only after booking do they send an email informing you about the additional fee, which feels very misleading. Overall, definitely not worth the price or the 4-star rating.

Breakfast was excellent. Parking easy, room good but lots of stairs

We stayed at Heythrop Park over the Easter weekend. The hotel is beautiful and big. Our room was in a perfect location near in the North wing and we were very close to their spa facilities. There was no information saying we had to check-in at a different location. This is what we were informed by reception at North wing. Never managed to figure that out!! First day we had breakfast at The Travelling Duke which was good as everything is served at the table apart from cereals. For the 2nd morning we wanted to go to The Market Kitchen restaurant but it was full. The lady at their front desk was very kind and accommodated our request and gave us a table. We enjoyed our stay