See all properties
Save

The Royal Sonesta Chicago Downtown

4.0 star property

Photo gallery for The Royal Sonesta Chicago Downtown

A dining area with a table set for four, large windows offering a cityscape view at dusk.
Creator video - submitted by Fajr Flights Food
A rooftop terrace with outdoor seating and a fire pit, overlooking a cityscape with tall buildings.
A modern interior with a central fireplace, seating area, and wall-mounted lighting.
A breakfast table with croissants, a bowl of berries, a glass of orange juice, and a smoothie, set against a cityscape view through a window.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is AU$384
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
71 E Wacker Dr, Chicago, IL, 60601
  • Place, Chicago Riverwalk
    ‪1 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Millennium Park
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Superior Suite, 1 King Bed (State, Hearing)

A hotel room with a large bed, two bedside tables, a wall-mounted shelf, and a window with a city view.

Superior Suite, 1 King Bed (State, Hearing)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

A hotel room with a brick wall, a bed with white bedding, a brown leather chair, a small round table, and a nightstand with a lamp.

Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

A hotel room with a large bed, two bedside tables, a wall-mounted shelf, and a window with a city view.

Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

  • 139 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed (State)

A modern hotel room with a large bed, dark wood paneling, a city view, and a nightstand with a lamp.

Superior Suite, 1 King Bed (State)

10.0 out of 10
Exceptional
(1 review)
  • 139 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed, River View

A modern living room with a grey sofa, red and black chair, a blue ottoman, and a dining area with wooden chairs and a table.

Superior Suite, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 89 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, City View

A hotel room with two beds, a TV, a desk, and a view of the cityscape.

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Columbus)

A modern kitchen with dark cabinets, a stainless steel refrigerator, and a microwave. There's a dining area with a table and chairs, and a living room with a sofa and a patterned rug.

Studio, 1 King Bed (Columbus)

8.4 out of 10
Very good
(5 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A room with a city view, two armchairs, a small round table, and a floor lamp.

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a flat-screen TV, a desk with a lamp, a chair, and a view of the city through large windows.

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(123 reviews)
  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed (Royal)

A modern living room with a sofa, a red armchair, a coffee table, and a dining area with a table and chairs.

Superior Suite, 1 King Bed (Royal)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (Family)

A hotel room with a large bed, a flat-screen TV, a desk with a lamp, a chair, and a view of the city through large windows.

Junior Suite, 1 King Bed (Family)

  • 72 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a flat-screen TV, a desk with a lamp, a chair, and a view of the city through large windows.

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, City View

A hotel room with two beds, a green headboard, a desk, a chair, a lamp, and a view of a cityscape through large windows.

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(39 reviews)
  • City view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Accessible

A hotel room with two beds, a green headboard, a desk, a chair, a lamp, and a view of a cityscape through large windows.

Deluxe Room, 2 Queen Beds, Accessible

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a large bed, a flat-screen TV, a desk with a lamp, a chair, and a view of the city through large windows.

Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed (Hearing)

A hotel room with a large bed, a flat-screen TV, a desk with a lamp, a chair, and a view of the city through large windows.

Superior Suite, 1 King Bed (Hearing)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (Fitness)

A hotel room with a large bed, a desk, a chair, and a view of a cityscape.

Junior Suite, 1 King Bed (Fitness)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

A modern kitchen with dark cabinets, a stainless steel refrigerator, and a microwave. There's a dining area with a table and chairs, and a living room with a sofa and a patterned rug.

Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a large bed, a flat-screen TV, a desk with a lamp, a chair, and a view of the city through large windows.

Room, 1 King Bed, Accessible (Hearing)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a flat-screen TV, a desk with a lamp, a chair, and a view of the city through large windows.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

A modern hotel room with a city view, a sofa, a dining table, and a suitcase.

Room, 1 King Bed, Accessible

  • 89 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Skyline)

A modern hotel room with a city view, a sofa, a dining table, and a suitcase.

Suite, 1 King Bed (Skyline)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed (LaSalle)

A hotel room with a brick wall, a bed with white bedding, a brown leather chair, a small round table, and a nightstand with a lamp.

Superior Suite, 1 King Bed (LaSalle)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, River View

A hotel room with a large bed, a flat-screen TV, a desk with a lamp, a chair, and a view of the city through large windows.

Premier Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(53 reviews)
  • River view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

A hotel room with two beds, a TV, a desk, and a view of the cityscape.

Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

A hotel room with two beds, a green headboard, a desk, a chair, a lamp, and a view of a cityscape through large windows.

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, Accessible (Royal, Tub)

A hotel room with a large bed, a flat-screen TV, a desk with a lamp, a chair, and a view of the city through large windows.

Premier Room, 1 King Bed, Accessible (Royal, Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Queen Beds, River View

A hotel room with two beds, a green headboard, a desk, a chair, a lamp, and a view of a cityscape through large windows.

Premier Room, 2 Queen Beds, River View

9.6 out of 10
Exceptional
(52 reviews)
  • Water view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

A hotel room with two beds, a green headboard, a desk, a chair, a lamp, and a view of a cityscape through large windows.

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, Accessible

A hotel room with a large bed, a flat-screen TV, a desk with a lamp, a chair, and a view of the city through large windows.

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

A hotel room with two beds, a green headboard, a desk, a chair, a lamp, and a view of a cityscape through large windows.

Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Accessible

A hotel room with a large bed, a TV mounted on the wall, a dresser, and a window with a city view.

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 157 sq m
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

A hotel room with a large bed, a TV mounted on the wall, a dresser, and a window with a city view.

Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

  • 157 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

You may also like

Ad
Full-sized fridge, microwave, oven, stovetop

Level Chicago – Old Town

Downtown Chicago
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
9.0 out of 10, Wonderful, 505 reviews
The price is AU$514
includes taxes & fees
17 Aug - 18 Aug
Level Chicago – Old Town

About the area

Chicago

The Royal Sonesta Chicago Downtown places you in the centre of Chicago, steps from Chicago Riverwalk and within a short 5-minute stroll of Michigan Avenue. Highlights at this Art Deco hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Hoyt's Chicago, serves American cuisine and is open for breakfast, lunch and dinner. 16000 square feet (1486 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find a gym and Wi-Fi in public areas. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Downtown Chicago hotel include Grant Park and Millennium Park.

What's nearby

  • Chicago Riverwalk - 1 min walk - 0.1 km
  • Michigan Avenue - 2 min walk - 0.2 km
  • Chicago Theatre - 3 min walk - 0.3 km
  • Millennium Park - 5 min walk - 0.4 km
  • Grant Park - 5 min walk - 0.4 km

Getting around

  • Randolph-Wabash Station - 4 min walk
  • Millennium Station - 6 min walk
  • Chicago O'Hare International Airport (ORD) - 40 min drive

Restaurants

  • ‪LH Rooftop - ‬1 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬4 min walk
  • ‪Fannie May - ‬2 min walk
  • ‪Chicago Brewhouse - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk

About this property

The Royal Sonesta Chicago Downtown

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 18 meeting rooms.

Public spaces have WiFi for a fee. Event space at this hotel measures 16000 square feet (1486 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Royal Sonesta Chicago Downtown. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

  • 1 building
  • 381 guestrooms or units
  • 39 levels
  • 16000 sq ft of conference space
  • 1486 sq. m of conference space
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Royal Sonesta Chicago Downtown offers 381 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets. 37-inch plasma televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Similar properties

2 bars/lounges
Hyatt Regency Chicago
Downtown Chicago
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.7 out of 5, Exceptional, 3,482 reviews
The price is AU$442
includes taxes & fees
9 Aug - 10 Aug
Hyatt Regency Chicago

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 58 per night)
  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hoyt's Chicago

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 18 meeting rooms
  • Business centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Front entrance ramp
  • Handrails in stairways (89 centimetre high)
  • Lift (84 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (77 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 80 per night (in/out privileges)
  • Off site parking fee: USD 58 per night (4 mi away)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    The property is professionally cleaned.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

Frequently asked questions

What is the cancellation policy at The Royal Sonesta Chicago Downtown?

The Royal Sonesta Chicago Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Sonesta Chicago Downtown?

As of 22 July 2026, prices found for a 1-night stay for 2 adults at The Royal Sonesta Chicago Downtown on 16 Aug 2026 start from AU$384, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Sonesta Chicago Downtown?

Yep, The Royal Sonesta Chicago Downtown has valet parking with in/out privileges for USD 80 per night.

Are there any beaches close to The Royal Sonesta Chicago Downtown?

Yep, The Royal Sonesta Chicago Downtown is a short 19-minute walk from Ohio Street Beach.

What makes The Royal Sonesta Chicago Downtown a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Royal Sonesta Chicago Downtown.

Does The Royal Sonesta Chicago Downtown serve breakfast?

You bet, brekkie is offered daily.

Is there a free airport shuttle available at The Royal Sonesta Chicago Downtown?

No, The Royal Sonesta Chicago Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Sonesta Chicago Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Sonesta Chicago Downtown?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

The Royal Sonesta Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2771 out of 3522 reviews
Rating 8 - Good. 445 out of 3522 reviews
Rating 6 - Okay. 169 out of 3522 reviews
Rating 4 - Poor. 56 out of 3522 reviews
Rating 2 - Terrible. 81 out of 3522 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 5 night stay immensely
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

DeeDee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 5 nights in Mar 2026
Verified

8/10 Good

VICTORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location - friendly staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels really clean restaurant really good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bidal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and friendly staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Autumn E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Fetije

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, great river views, and super friendly staff—would definitely stay again!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and very clean Staff are very helpful and friendly
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and everything about this hotel was amazing. I will definitely choose this hotel to stay at again.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most incredible view of the river, the room and hotel were very clean, and ABOVE ALL, the staff was so friendly and helpful!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Carlos and Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gerad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay was amazing, the room, they view breathtaking, the location was perfect for our stay. We will definitely book again on our next trip to Chicago.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good views, great location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hoyt has good food. The location and everything was a hit.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Excellent stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wonderful stay at the Sonesta! Staff is friendly, helpful and responsive! The hotel is really nice, the room spacious and clean ! Location is perfect! We really enjoyed and will come back there for sure !!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Yang

Liked: Cleanliness
Perfection location. Clean, nice rooms.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the river, L, and restaurants upgraded to top floor with amazing views, polite staff, clean rooms with lots of space. Would definitely stay here again!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, river view on 2816 rm was amazing
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Sonesta was perfectly located for tourists to walk to almost anywhere. It is a beautiful setting and a nicely appointed hotel. The staff was really friendly and helpful and made our stay that much better! Highly recommend!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything you can walk anywhere from the hotel
Stayed 2 nights in Mar 2026