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"We booked a city view room mostly because I hate shower curtains so wanted a separate shower, not over a bath! However it is not a view of the city, ... " More

By a verified traveller on Fri 15 Nov 2019

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Hotel Description

Royal Sonesta Chicago Downtown places you in the center of Chicago, steps from Chicago Riverwalk and within a short 5-minute stroll of Michigan Avenue. Highlights at this Art Deco hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, Hoyt's American Tavern, serves American cuisine and is open for breakfast, lunch, and dinner. Added amenities include a gym, a business center, and a 24-hour front desk. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 4-star Downtown Chicago hotel include Grant Park and Millennium Park.

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$382* Per night/room 22 Jul. - 23 Jul.

Royal Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Accessible (Columbus Studio, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Room, 2 Queen Beds, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royal Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible (State Suite, Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Sonesta Chicago Downtown ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Royal Sonesta Chicago Downtown

Couples (1) Family (1)
3 out of 5
We booked a city view room mostly because I hate shower curtains so wanted a separate shower, not over a bath! However it is not a view of the city, just of a construction site and the back of a building - a little misleading if you haven't been to the city before. The river view from higher up is amazing. The hotel rooms are a little run down but it is in a good location for access to the river and shops, although not great for restaurant variety. I would put it more at 3 star than 4.

Posted by on 15 Nov. 2019

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Comment from Hotel Management

15 Nov. 2019 by Ryan B.

We appreciate your feedback, and we hope you come back again and stay with us soon.

About the Royal Sonesta Chicago Downtown

Location 71 E Wacker Dr, Chicago, IL 60601

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Event space at this hotel measures 16000 square feet (1486 square meters). A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Royal Sonesta Chicago Downtown. Parking is available for a fee. This Art Deco Chicago hotel is smoke free.

  • 1 building
  • 381 guestrooms or units
  • 39 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Refrigerator
  • Free cribs/infant beds

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (0.6 km / 0.3 mi)
  • Metro station: State Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Royal Sonesta Chicago Downtown offers 381 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature down comforters. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 37-inch plasma televisions come with premium satellite channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Desk chair

Food & Drink

Hoyt's American Tavern - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Maximum 2 per room (weight limit: 30 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Parking height restrictions apply
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Car not required
  • Pets cannot be left unattended
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • In-room bottled water
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 75 per day (in/out privileges)
  • Nearby parking fee: USD 53 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Grand Wyndham
  • Wyndham Chicago Grand
  • Wyndham Chicago Grand Riverfront
  • Wyndham Grand Chicago Riverfront
  • Wyndham Grand Riverfront
  • Wyndham Grand Chicago Riverfront Hotel
  • Wyndham Grand Riverfront Hotel Chicago
  • 71 Hotel Chicago
  • Hotel 71 Chicago
  • Wyndham Grand Riverfront Hotel
  • Royal Sonesta Chicago Chicago
  • Royal Sonesta Chicago Riverfront
  • Wyndham Grand Chicago Riverfront
  • Royal Sonesta Chicago Downtown Hotel
  • Royal Sonesta Chicago Downtown Chicago
  • Royal Sonesta Chicago Downtown Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.