Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4.0 star property

Photo gallery for Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Exterior
Indoor pool
Reception
Free daily buffet breakfast
Reception hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is AU$289
includes taxes & fees
25 May - 26 May

Explore the area

View map
511 North Columbus Drive, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪8 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(31 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

8.6 out of 10
Excellent
(46 reviews)
  • City view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(33 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, Multiple Beds, Non Smoking, Lake View

8.2 out of 10
Very good
(14 reviews)
  • Lake view
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Bathtub

8.4 out of 10
Very good
(41 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(7 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

7.8 out of 10
Good
(10 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, Multiple Beds, City View

7.6 out of 10
Good
(15 reviews)
  • City view
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, City View (High Floor)

8.0 out of 10
Very good
(46 reviews)
  • City view
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Lake View (High Floor)

8.0 out of 10
Very good
(51 reviews)
  • Lake view
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View, Corner

7.6 out of 10
Good
(21 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View

7.8 out of 10
Good
(47 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Room, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 84 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(177 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Corner King Suite

  • Sleeps 4
  • Free Wi-Fi

Premium Two Double Suite

  • Sleeps 6

Premium Two Double Suite with City View

  • Sleeps 6

Premium Two Double Suite with Lake View

  • Sleeps 6

High Floor Two Double Suite with City View

  • Sleeps 6

High Floor Two Double Suite with Lake View

  • Sleeps 6

Corner King Suite with City View

  • Sleeps 4

Premium King Suite with City View

  • Sleeps 4

Premium Corner King Suite

  • Sleeps 4
  • Free Wi-Fi

High Floor King Suite with City View

  • Sleeps 4

Two Double Suite

  • Sleeps 6

Hearing Accessible Two Double Suite

  • Sleeps 6

Mobility Accessible Two Double Suite with Tub

  • Sleeps 6
  • Free Wi-Fi

Mobility Accessible King Suite with Tub

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4
  • Free Wi-Fi

Hearing Accessible King Suite

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible Two Double Suite with Roll in Shower

  • Sleeps 6
  • Free Wi-Fi

Presidential Room

  • Sleeps 4
  • Free Wi-Fi

Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium One Bedroom King Suite

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Premium Two-Room Suite With 1 King Bed And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Basic Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(146 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

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About the area

Chicago

Embassy Suites by Hilton Chicago Downtown Magnificent Mile places you in the centre of Chicago, within just a 15-minute stroll of popular places like Michigan Avenue and Chicago Riverwalk. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .This business-friendly hotel offers a fitness centre, a business centre and concierge services. Additionally, you'll find a free manager's reception, Wi-Fi in public areas and a 24-hour business centre. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 4-property class Downtown Chicago hotel include Millennium Park and Chicago Theatre.

What's nearby

  • Michigan Avenue - 3 min walk - 0.3 km
  • State Street - 7 min walk - 0.6 km
  • Chicago Riverwalk - 8 min walk - 0.7 km
  • Millennium Park - 9 min walk - 0.8 km
  • Chicago Theatre - 11 min walk - 1.0 km

Getting around

  • Grand Station (Red Line) - 8 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • ‪The Red Star Bar - ‬1 min walk
  • ‪Timothy O'Toole's Pub Chicago - ‬3 min walk
  • ‪D4 Irish Pub and Cafe - ‬2 min walk
  • ‪Qiao Lin Hot Pot - ‬3 min walk
  • ‪Sky Lobby at The Embassy Suites - ‬1 min walk

About this property

Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee.

A 24-hour business centre, 8 meeting rooms, and limo/town car service are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago Downtown Magnificent Mile. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 455 guestrooms or units
  • 17 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers 455 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 19.95 per night)

Parking and transport

  • Limo/town car service
  • Parking on site (USD 65 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (124 centimetre high)
  • Handrails in stairways (124 centimetre high)
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (124 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 19.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 19.95 per night (rates may vary)
  • Self-parking fee: USD 65.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 60611, 60611, Hotel License

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hotel

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

As of 10 May 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Chicago Downtown Magnificent Mile on 25 May 2026 start from AU$289, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Yep, Embassy Suites by Hilton Chicago Downtown Magnificent Mile has a self car park for USD 65.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Yep, Embassy Suites by Hilton Chicago Downtown Magnificent Mile is a short 18-minute walk from Oak Street Beach. Fun beach activities include kayaking.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile have a pool?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Is Embassy Suites by Hilton Chicago Downtown Magnificent Mile family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Chicago Downtown Magnificent Mile is a hit with families.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile serve breakfast?

You bet, guests enjoy the free buffet breakfast here! Offered weekdays from 6:30 AM to 9:30 AM and weekends between 7:30 AM and 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

No, Embassy Suites by Hilton Chicago Downtown Magnificent Mile does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Yep, you can grab a meal at Embassy Suites by Hilton Chicago Downtown Magnificent Mile's onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Chicago Downtown Magnificent Mile Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1489 out of 2854 reviews
Rating 8 - Good. 632 out of 2854 reviews
Rating 6 - Okay. 356 out of 2854 reviews
Rating 4 - Poor. 218 out of 2854 reviews
Rating 2 - Terrible. 159 out of 2854 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Wendy

Travelled with family
Disliked: Amenities
Without notification this hotel let me kno when I registered that they now add a $25 dollar convenience fee for things like internet and free drinks at the hotel. This was absurd. In addition a $65 dollar fee for self parking. Won’t do this again.
Stayed 1 night in Feb 2026

10/10 Excellent

Gloria E

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Only comment is that the dirty plates were left all day and night long outside the rooms. Not only on my room but in my floor.
Stayed 4 nights in Nov 2025

10/10 Excellent

Nate

Great!
Stayed 5 nights in Jan 2026

10/10 Excellent

Breanna

Stayed 1 night in Feb 2026

10/10 Excellent

Stephen, Siloam Springs

Stayed 4 nights in Feb 2026

10/10 Excellent

Rudy

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff was awesome and very helpful.
Stayed 2 nights in Jan 2026

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Kind staff, great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Keyanna

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jan 2026

10/10 Excellent

silmara L

Liked: Cleanliness, property conditions & facilities
Was amazing
Stayed 4 nights in Jan 2026

10/10 Excellent

Shauna

Stayed 3 nights in Jan 2026

10/10 Excellent

Dane

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Jan 2026

8/10 Good

Zhiwen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service, clean, very roomy.
Stayed 3 nights in Nov 2025

10/10 Excellent

Zenia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy check in with friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was awesome! Clean and huge! The breakfast was delicious and the cooks were super nice and accomodating. I will be staying at Embassy Suites again. Thank you!
Stayed 6 nights in Jan 2026

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would caution people looking at hotels to consider EVERY tax, fee, and service charge that affects the bottom line of cost. There are many great things about this hotel including its proximity to attractions in the Streeterville area of Chicago, such as Eataly, Bally's Casino, Winter's Jazz Club, AMC Theatres, shopping at the Mag Mile, etc. The included buffet breakfast is excellent. The nightly manager's reception is great for alcoholic drinks, but the snacks are very meager. The main reason that I gave 4 stars is that we were charged a daily $25 destination fee of which we were unaware until we checked in. We had to use it each day for premium internet ($20) or at one of the two onsite restaurants or you just lost the credit. This charge really should appear in their overall charges when you register for the room. To me, it's just another made-up fee. But I wish I would have known about it up-front so that I could compare apples to apples when comparing hotels.
Stayed 3 nights in Jan 2026

10/10 Excellent

Guadalupe

Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Don’t listen to any reviews saying the place wasn’t clean, was old, etc. We were fully satisfied with our stay. Room was huge and modern, hotel was clean and staff were friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Stayed 3 nights in Jan 2026

10/10 Excellent

Timothy, New Berlin

Stayed 2 nights in Dec 2025

4/10 Poor

Marilyn

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was dirty and raggedy.
Stayed 1 night in Jan 2026

4/10 Poor

Jason

Travelled with family
Disliked: Amenities, property conditions & facilities
One of the two elevators was down on a semi-busy weekend resulting in 10 minute waots
Stayed 2 nights in Dec 2025

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, amenities
Staff was excellent. Elevators were down which caused long waits at the elevator so that was disappointing,
Stayed 1 night in Jan 2026

6/10 Okay

Nicholas

Liked: Cleanliness, amenities
Only having half of the elevators functioning, meant long waits and lines.
Stayed 2 nights in Jan 2026