REIKEI HOT SPRING RESORT

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Debit cards not accepted
• Staffed front desk
• Property is cleaned with disinfectant
• Staff wear personal protective equipment
• Protective clothing is not available for guests
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Social distancing measures are not in place
• Contactless check-in is not available
• Property confirms they are implementing enhanced cleaning measures
• Individually wrapped food options are not available
• No gap period between guests' stays
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is not available
• Property does not follow sanitisation practices of any association
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are not available
• Masks are compulsory at the property
• Contactless food service / room service is not available
• Reservation is not required for facilities on site
• Mobile key entry is not available
• Food service not has not been amended for enhanced safety