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Hsin Hotel

Property class: 4

Photo gallery for Hsin Hotel

Exterior
Exterior
Executive Suite
Coffee shop
Coffee shop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$138
includes taxes & fees
23 Apr - 24 Apr

Explore the area

View map
No.69, Baoshun Rd., East Dist., Chiayi City, 600
  • Place, Alishan Forest Railway Garage Park
    ‪5 min drive‬
  • Place, Hinoki Village
    ‪5 min drive‬
  • Place, Kuai Yi Forest Village
    ‪5 min drive‬

Room options

About the area

Chiayi City

A family-friendly stay in the heart of Chiayi City awaits you at Hsin Hotel. You'll be 2.6 km (1.6 mi) from Alishan Forest Railway Garage Park and 2.7 km (1.7 mi) from Hinoki Village. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, 頤粵軒, serves dim sum and is open for lunch and dinner. 咖啡廳 is the hotel's own lobby lounge, serving drinks along with brunch and lunch. Enjoy the free kids' club and gym as well as access to free bike hire and a playground. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free self parking. .With a stay at this 4-property class East District hotel, you'll be 2.8 km (1.8 mi) from Chiayi Old Prision Museum and 3.9 km (2.4 mi) from Wenhua Road Night Market.

What's nearby

  • Alishan Forest Railway Garage Park - 5 min drive - 2.3 km
  • Chiayi Municipal Museum - 5 min drive - 2.3 km
  • Hinoki Village - 5 min drive - 2.3 km
  • Kuai Yi Forest Village - 5 min drive - 2.3 km
  • Cultural Affairs Bureau, Chiayi City - 5 min drive - 2.3 km

Getting around

  • Chiayi Jiabei Station - 12 min walk
  • Chiayi (CYI) - 22 min drive

Restaurants

  • ‪老乾杯 嘉義耐斯王子店 - ‬17 min walk
  • ‪萬國百匯餐廳Fusion Restaurant - ‬17 min walk
  • ‪牛角日本燒肉專門店 Gyu-Kaku - ‬16 min walk
  • ‪肯德基 KFC - ‬18 min walk
  • ‪王子酒吧．咖啡 Prince Bar & Café - ‬17 min walk

About this property

Hsin Hotel

Hsin Hotel offers its guests a fitness centre and complimentary bicycles. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 4 meeting rooms. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Hsin Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Chiayi City hotel.

  • 1 building
  • 174 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Built in 2018
  • Deli
  • Kid's club (free)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar or lounge
Hsin Hotel offers 174 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Select Comfort beds feature down duvets. LED televisions come with cable channels.

Bathrooms include slippers, toilets with an electronic bidet and hairdryers. This Chiayi City hotel provides complimentary wired and wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: TWD 572 for adults and TWD 330 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 咖啡廳
  • 宴會廳
  • 頤粵軒

Things to do

  • Arcade/game room
  • Books
  • Free bicycle rentals
  • Free children's club
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 572 for adults and from TWD 330 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Kuan Hotel 寬悅花園酒店 Chiayi City
Kuan 寬悅花園酒店 Chiayi City
Kuan Hotel
HSIN HOTEL Hotel
HSIN HOTEL Chiayi City
HSIN HOTEL Hotel Chiayi City

Frequently asked questions

What is the cancellation policy at Hsin Hotel?

Hsin Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hsin Hotel?

As of 22 Apr 2026, prices found for a 1-night stay for 2 adults at Hsin Hotel on 23 Apr 2026 start from AU$138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hsin Hotel?

Yep, Hsin Hotel has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

What makes Hsin Hotel a romantic place to stay?

Garden-view dining and romance packages, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Hsin Hotel.

Is Hsin Hotel family-friendly?

You bet! With amenities such as a free children's club and a playground, as well as baby baths in the guestrooms, it's no surprise that Hsin Hotel is a hit with families.

Does Hsin Hotel serve breakfast?

You bet, buffet brekkie is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hsin Hotel?

No, Hsin Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hsin Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hsin Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hsin Hotel?

No, only service animals are allowed.

Hsin Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 367 out of 501 reviews
Rating 8 - Good. 103 out of 501 reviews
Rating 6 - Okay. 23 out of 501 reviews
Rating 4 - Poor. 1 out of 501 reviews
Rating 2 - Terrible. 7 out of 501 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Johnson

Liked: Cleanliness, staff & service, amenities
Clean and tidy
Stayed 1 night in Jan 2026

10/10 Excellent

YUJU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大很舒適，櫃檯人員服務態度親切～下次去嘉義玩還會想入住！
Stayed 1 night in Jan 2026

10/10 Excellent

Xiaosong

Stayed 1 night in Jan 2026

10/10 Excellent

fu-ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親子房隔音很好，飯店設施多樣化、小孩在飯店裡玩的很開心！
Stayed 1 night in Jan 2026

10/10 Excellent

WAN-YING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025

10/10 Excellent

elaine ka ling

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Comfortable beddings. Good amenities. Nice staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Yu Che

Travelled with family
Liked: Cleanliness, staff & service, amenities
很棒
Stayed 1 night in Nov 2025

10/10 Excellent

Zhun ya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 1 night in Oct 2025

10/10 Excellent

SZU-YU

Stayed 1 night in Oct 2025

6/10 Okay

Sheng wen

Stayed 1 night in Sep 2025

10/10 Excellent

Chih Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff’s service, they are outstanding, property condition is new a clean….
Stayed 3 nights in Aug 2025

10/10 Excellent

CHIU JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

CHEN CHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

I chin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ting Ju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JIAYAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very child friendly. The family room came with a step stool. Perfect for children who aren't tall enough to reach the sink. Room was beautiful and clean. The breakfast was excellent too..
Stayed 2 nights in Jun 2025

8/10 Good

ChunLang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is awesome.
Stayed 1 night in Jun 2025

10/10 Excellent

David, Issaquah

Travelled with family
Liked: Cleanliness
The hotel is nice and clean. The staff is very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

yiju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Swee Huat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it is located slightly out of the city area, but we like the quietness and it is family friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to staying in Chiayi especially with kids. Very kids friendly hotel with a lot of facilities targeting for kids. Costco nearby and not far from the night market. A very good experience for staying there with wonderful time!
Stayed 1 night in Nov 2024

10/10 Excellent

Shufang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome Facility, friendly staff
Stayed 2 nights in Nov 2024