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Hotel Description

A family-friendly stay in the heart of Chiayi City awaits you at HSIN HOTEL. You'll be 2.6 km (1.6 mi) from Hinoki Village and 2.8 km (1.8 mi) from Chiayi Old Prision Museum. Highlights at this Art Deco hotel include in-room free WiFi, free Internet, and LED TVs.

All 174 soundproofed rooms feature cable TV, free bottled water, and safes. Nice touches to enhance your stay include rainfall showerheads and slippers, while Select Comfort beds and pillow menus invite a good night's rest. Additionally, room service, down comforters, and hair dryers are available.

The restaurant, 頤粵軒, serves dim sum and is open for lunch and dinner. 咖啡廳 is the hotel's own lobby lounge, serving drinks along with brunch and lunch. Enjoy the free kids' club, fitness center, and karaoke as well as access to a playground. A conference center and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as litter boxes. There's also the convenience of free self parking.

With a stay at this 4-star East District hotel, you'll be 2.9 km (1.8 mi) from Alishan Forest Railway Garage Park and 3.8 km (2.3 mi) from Wenhua Road Night Market.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$161* Per night/room 21 Sep. - 22 Sep.

Elite Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Gallery Suite

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Superior Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 4 meeting rooms available. A fitness center, a complimentary children's club, and a vending machine are also featured at the family-friendly HSIN HOTEL. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Chiayi City hotel.

  • 1 building
  • 174 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Built in 2018
  • Karaoke
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Chiayi Jiabei Station (1 km / 0.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

HSIN HOTEL offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Select Comfort beds feature down comforters. A pillow menu is available. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, toilets with an electronic bidet, and complimentary toiletries. This Chiayi City hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Select Comfort beds
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Electric kettle
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

頤粵軒 - This restaurant specializes in dim sum and serves lunch and dinner. Reservations are required.

宴會廳 - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.

咖啡廳 - Overlooking the garden, this lobby lounge specializes in fusion cuisine and serves brunch, lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: TWD 800 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 55 lbs)
  • Litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for lunch and dinner.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: TWD 420 for adults and TWD 250 for children (approximately)
  • Pet fee: TWD 800 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kuan Hotel 寬悅花園酒店 Chiayi City
  • Kuan 寬悅花園酒店 Chiayi City
  • Kuan Hotel
  • HSIN HOTEL Hotel
  • HSIN HOTEL Chiayi City
  • HSIN HOTEL Hotel Chiayi City

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.