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voco Chiayi by IHG

4.5 star property
Luxury hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for voco Chiayi by IHG

Swimmers can enjoy the pool surrounded by a mosaic tile pattern and metal handrails.
Enjoy a diverse selection of food and beverages at our buffet, featuring a variety of dishes and refreshing drinks.
Stunning city views from the corridor, leading to a reception area with a counter and seating.
Welcome to our lobby, featuring a reception desk, plush seating area, and large window with curtains.
Relax by the pool with a city view, surrounded by lounge chairs and a clear path to the water.

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
  • Gym
The current price is AU$202
includes taxes & fees
4 Aug - 5 Aug

Explore the area

Map
No.789, Sec.1, Shixian Rd., West District, Chiayi City, 60083
  • Wenhua Road Night Market
    ‪15 min walk‬
  • Alishan Forest Railway Garage Park
    ‪18 min walk‬
  • Kuai Yi Forest Village
    ‪2 min drive‬
  • Chiayi (CYI)
    ‪9 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds (Kids Theme)

Suite, Multiple Beds (Kids Theme)

Suite, Multiple Beds (Kids Theme)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Single Bed (Japanese)

Suite, 1 Single Bed (Japanese)

Suite, 1 Single Bed (Japanese)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Room, Multiple Beds

Grand Room, Multiple Beds

Grand Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Standard Room, Multiple Beds (Pet Friendly)

Standard Room, Multiple Beds (Pet Friendly)

Standard Room, Multiple Beds (Pet Friendly)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Bathtub

Premium Room, Multiple Beds, Bathtub

Premium Room, Multiple Beds, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 2
  • 1 Single Bed

About the area

Chiayi City

A luxury stay in the heart of Chiayi City awaits you at voco Chiayi by IHG. Within just a 10-minute stroll, you'll find Taiwan Hinoki Museum and Art Site of Chiayi Railway Warehouse. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the free kids' club and 24-hour gym. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also limited parking, along with the convenience of train pick-up service. .Attractions within a 30-minute drive of this 4.5-property class West District hotel include Wenhua Road Night Market and Beigang Chao-Tian Temple.

What's nearby

  • Chiayi Cultural and Creative Industries Park - 6 min walk - 0.5 km
  • Wenhua Road Night Market - 15 min walk - 1.3 km
  • Alishan Forest Railway Garage Park - 18 min walk - 1.6 km
  • Jia-Le-Fu Tourism Night Market - 18 min walk - 1.6 km
  • Kuai Yi Forest Village - 2 min drive - 2.1 km

Getting around

  • Chiayi Station - 8 min walk
  • Chiayi (CYI) - 12 min drive

Restaurants

  • ‪50嵐 - ‬6 min walk
  • ‪嘉義車頭火雞肉飯 - ‬8 min walk
  • ‪涼麵四味果汁友愛店 - ‬6 min walk
  • ‪21世紀風味館 - ‬4 min walk
  • ‪石二鍋 - ‬5 min walk

About this property

voco Chiayi by IHG

Luxury hotel with 2 restaurants and 24-hour fitness centre
Voco Chiayi by IHG offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A complimentary children's club, a vending machine, and gift shops/newsstands are also featured at the luxury voco Chiayi by IHG. A train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Chiayi City hotel is smoke free.

  • 1 building
  • 369 guestrooms or units
  • 33 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2024
  • Kid's club (free)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
Voco Chiayi by IHG offers 369 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. A pillow menu is available. 55-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$114
includes taxes & fees
4 Aug - 5 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Train station pick-up shuttle (surcharge) from 8:00 AM to 10:00 PM
  • Train station drop-off (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: TWD 977 for adults and TWD 733 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Designer stores
  • Free children's club
  • Indoor pool

Family friendly

  • Free children's club
  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 33 floors
  • Built in 2024
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 977 for adults and from TWD 733 for children
  • Pet deposit: TWD 3000 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments and Apple Pay. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

voco Chiayi by IHG Hotel
voco Chiayi an IHG Hotel
voco Chiayi by IHG Chiayi City
voco Chiayi by IHG Hotel Chiayi City

Frequently asked questions

What is the cancellation policy at voco Chiayi by IHG?

Voco Chiayi by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at voco Chiayi by IHG?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at voco Chiayi by IHG on 4 Aug 2025 start from AU$202.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at voco Chiayi by IHG?

Yep, voco Chiayi by IHG has a free self car park. Onsite parking is limited (max 1 space per unit).

Does voco Chiayi by IHG have a pool?

Voco Chiayi by IHG has an indoor pool.

Is voco Chiayi by IHG family-friendly?

You bet! With amenities such as a free children's club and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that voco Chiayi by IHG is a hit with families.

Does voco Chiayi by IHG serve breakfast?

You bet, buffet brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at voco Chiayi by IHG?

No, voco Chiayi by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at voco Chiayi by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at voco Chiayi by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at voco Chiayi by IHG?

Cats and dogs are welcome at voco Chiayi by IHG, with food and water bowls and litter trays on offer.

voco Chiayi by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 106 reviews
Rating 8 - Good. 24 out of 106 reviews
Rating 6 - Okay. 8 out of 106 reviews
Rating 4 - Poor. 5 out of 106 reviews
Rating 2 - Terrible. 1 out of 106 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations are clean and good, and the staff is very nice. It was a pleasant stay. My issue was the location (on the edge of town), and access to transportation and good dinning and bars was very limited. Hotel dinning and bar prices are significantly higher than non-hotel establishments, so the lack of options near by was frustrating. The hotel is probably great for families and large groups (it has a great kids playroom next to the gym), but it was not good for solo and adventurous traveling.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, new hotel

10/10 Excellent

Elizabeth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent facility in a quiet neighborhood
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Stayed 2 nights in Oct 2024

10/10 Excellent

Xue, New York

Liked: Amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Mei Wen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cheng Wei

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wen Hsueh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨 寬敞 舒適 值得
Stayed 1 night in Apr 2025

10/10 Excellent

HSIANG-HUA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

seiji

Stayed 1 night in Apr 2025

10/10 Excellent

YU CHIEH

Travelled with group
Stayed 1 night in Apr 2025

10/10 Excellent

Chuan-Tai

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Staff & service
Can found other people’s earning in bathroom, very strange on housekeeping. Water is not provided in the room very inconvenient
Stayed 1 night in Apr 2025

8/10 Good

KA FAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Service is good. Provide shuttle service to train station will be welcomed by the guests.
Stayed 1 night in Apr 2025

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, room comfort
很多娛樂設施，小朋友玩的很開心
Stayed 2 nights in Feb 2025

10/10 Excellent

Søren Peter Holm

Stayed 3 nights in Mar 2025

8/10 Good

Mei Chuan

Travelled with family
Liked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chun Kau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

YATING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
還是希望能提供基本備品
Stayed 1 night in Mar 2025

10/10 Excellent

pokeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

寧靜舒適

環境寧靜，自助早餐豐富，食物都適合長者。
Stayed 1 night in Mar 2025

10/10 Excellent

Chin Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Meiyin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025