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South Urban Hotel

3.5 star property

Photo gallery for South Urban Hotel

A modern indoor space with wooden tables and chairs, surrounded by lush greenery and large windows allowing natural light.
A modern lobby with wooden paneling, a reception desk, and a check-in counter.
A modern indoor space with tall plants, a glass ceiling, and a minimalist design.
A modern building with a unique geometric facade and large glass entrance.
A spacious lobby with a marble floor, wooden accents, and a hanging light fixture.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is AU$114
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
No. 65 Gongming Road, East District, Chiayi City, 600013
  • Place, Alishan Forest Railway Garage Park
    ‪12 min walk‬
  • Place, Kuai Yi Forest Village
    ‪12 min walk‬
  • Place, Wenhua Road Night Market
    ‪12 min walk‬
  • Airport, Chiayi (CYI)
    ‪17 min drive‬

Room options

View all photos for Room

A hotel room with a large bed, a nightstand with a lamp, a chair, and a view of the cityscape through a large window.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a desk, a chair, a television, and a door.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, and a large window.

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

A hotel room with a large bed, bedside table, and a chair.

Standard Quadruple Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, a small table with fruit, a chair, a TV, and a bathroom visible through an open door.

Deluxe Double Room

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Chiayi City

South Urban Hotel puts you in the heart of Chiayi City, within just a 10-minute stroll of Hsinchu Cheng Huang Temple and Chiayi Park. Highlights at this hotel include a restaurant and in-room free WiFi. .Enjoy the seasonal outdoor swimming pool and lifeguards on site as well as access to ecotours. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and 10 AM. .Sights within a 10-minute walk of this 3.5-property class East District hotel include Chenghuang Temple and Chiayi Old Prision Museum.

What's nearby

  • Chiayi Cultural Park - 11 min walk - 0.9 km
  • Alishan Forest Railway Garage Park - 12 min walk - 1.0 km
  • Kuai Yi Forest Village - 12 min walk - 1.0 km
  • Wenhua Road Night Market - 12 min walk - 1.1 km
  • Chiayi City Stadium - 15 min walk - 1.3 km

Getting around

  • Chiayi Beimen Station - 14 min walk
  • Chiayi (CYI) - 19 min drive

Restaurants

  • ‪楊記牛肉麵 - ‬3 min walk
  • ‪可口火雞肉飯 - ‬2 min walk
  • ‪八方雲集嘉義公明店 - ‬2 min walk
  • ‪50嵐 - ‬4 min walk
  • ‪打貓冰果室 - ‬5 min walk

About this property

South Urban Hotel

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. A seasonal outdoor pool, a vending machine, and a lift are also featured at South Urban Hotel .

This 3.5-star Chiayi City hotel is smoke free.

  • 100 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Coffee shop
  • 1 conference room
  • Dining venue
South Urban Hotel offers 100 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

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  • Air-conditioning
4.3 out of 5, Excellent, 912 reviews
The price is AU$113
includes taxes & fees
16 Aug - 17 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: TWD 380 for adults and TWD 250 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Ecotours
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift (109 centimetre wide door)
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 380 for adults and from TWD 250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, JCB International, Union Pay and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

Property Registration Number 嘉義市旅館097號

We should mention

  • The seasonal pool will open in April and close in December.
  • Pool access available from 3:00 PM to 7:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

South Urban Hotel Chiayi
South Urban Chiayi
South Urban Hotel Chiayi City
South Urban Chiayi City
South Urban
South Urban Hotel Hotel
South Urban Hotel Chiayi City
South Urban Hotel Hotel Chiayi City

Frequently asked questions

Does South Urban Hotel have a pool?

South Urban Hotel has a seasonal outdoor pool. The pool is open 3:00 PM to 7:00 PM (Seasonal outdoor pool open from April to December).

How much does it cost to stay at South Urban Hotel ?

As of 8 Aug 2026, prices found for a 1-night stay for 2 adults at South Urban Hotel on 31 Aug 2026 start from AU$114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there hot tubs in the rooms at South Urban Hotel ?

No, but there are deep-soaking baths in the guestrooms.

Does South Urban Hotel serve breakfast?

You bet, buffet breakfast is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at South Urban Hotel ?

No, South Urban Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at South Urban Hotel ?

Yep, you can grab a meal at South Urban Hotel 's onsite restaurant.

What time are check-in & check-out at South Urban Hotel ?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at South Urban Hotel ?

No, only service animals are allowed.

South Urban Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 418 out of 812 reviews
Rating 8 - Good. 302 out of 812 reviews
Rating 6 - Okay. 66 out of 812 reviews
Rating 4 - Poor. 17 out of 812 reviews
Rating 2 - Terrible. 9 out of 812 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay! Friendly staff, comfortable room, nice view! The pool was lovely as well!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Siyuan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely nice!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

CHI HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy room!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Iikka

Liked: Cleanliness, staff & service, amenities
Clean and modern rooms
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and looks new, bed is so good to sleep, the pool is so small meant for kids, breakfast buffet is nice, every dish is so delicious but western options are limited, overall the experience was good
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

CHENG MU

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Hsin-Chieh

Liked: Cleanliness, staff & service, amenities
Good arrangement
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gako

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and common areas are very modern, comfortable, and clean.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Ming chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean and the staffs are very friendly. The surrounding area are very quiet. We will come back to stay when we travel again to 嘉義。
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

happy hotel stayers

south urban hotel provided everything that we needed - spacious, beautiful, and clean rooms, as well as a breakfast buffet and easy access to the city of chiayi. thank you so much!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

YANCHI

Liked: Amenities, property conditions & facilities
Staff are courteous and helpful. Dropped my credit card and some cash in hotel lobby. They were picked up and returned to me when I checked out next morning. Very much appreciated.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

JIH-HUI

Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay

Very comfortable, Western-style hotel on the east side of Chiayi. On-site restaurant providing meals as well as a breakfast buffet. Staff is very friendly, and there's enough English spoken to communicate your needs and critical information. I appreciate they are able and willing to order taxi service and can indicate whether you prefer to pay by cash or credit card. Rooms are very comfortable. Mostly local language television stations but a few English stations for movies and news. Would definitely stay here again!
Stayed 5 nights in Sep 2024
Verified review

8/10 Good

Yaling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LC

comfortable
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

LIHSUAN

Liked: Cleanliness, staff & service
Room layout not ideal, bed right at the entrance. No full-length mirror in the whole room. Long queue for breakfast, had to give up.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Verified traveller

checl in and check out time is not flexibel
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

YU JUN

Liked: Property conditions & facilities
Disliked: Cleanliness
一到房間發現被子上有殘留異物，出門時跟櫃檯說，請他們幫忙更換。晚上回到房間後，被套換是換了，但是比較扯的是，原本有殘留異物的被套，竟然直接就被丟在床旁邊的小櫃子上。太離譜了！！ 浴缸上的速力康跟牆壁，有嚴重發霉。浴室跟馬桶的設計，好像有點不良。馬桶位置明明有一個牆壁可以設計拉門，但是卻是空的。所以要上廁所一定要把浴室的門關起來，不然房間內的人就會看到在上廁所的人。也就是說，有人在上廁所的時候，洗手台跟浴室是沒辦法使用的。當然，如果不排斥上廁所被人看到或者看到有人在上廁所，那就沒差。 周邊有超級無敵好吃的巴斯克蛋糕(傲慢咖啡店)。 早餐一般般。
殘留異物
舊被套被遺留在床邊
廁所沒有門跟洗手台做區隔
Stayed 1 night in May 2026
Verified review

10/10 Excellent

WEI CHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨的房間非常好的服務、寬敞又舒適，是嘉義市最好的飯店
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Hui chen

Liked: Cleanliness, amenities, property conditions & facilities
飯店環境、房間很乾淨，一直維護的很好，停車、Ubike很方便，方位在東區算便民，只覺得工作人員少了溫度與專業度
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

chun chieh

Liked: Cleanliness, staff & service, property conditions & facilities
乾淨環境與客服 停車方便 早餐豐富
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

LIYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐很好吃，服務很好
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

YUHAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很棒
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Wenhsin

Liked: Cleanliness, staff & service, property conditions & facilities
早餐好吃
Stayed 1 night in Mar 2026