If you want to get away from the busy city of Chiang Mai for a quite relaxation, and a nice outdoor pool where it's not crowded, this is the place. Here, you can't walk out of the resort to shop or walk around as there is nothing nearby. But if you've done that already for several days in Chiang Mai, and you want some time to relax and go on day excursions to trek in Mae Rim, visit Tiger Kingdom, Elephant sanctuary, Elephant PooPoo Paper co., this is a great hub. One thing I did find was that the staff are not necessarily extensive in their knowledge about the different excursion companies (as they do not push you to purchase trips from certain company), you need to have some idea of what you want to do. Better yet, shop around for excursions in Chiang Mai before you go to the hotel so you can ask the hotel to book it for you when you get there. Wifi is weak in the room, but strong in the dining, pool and common area.