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4.1 out of 5

"Facilities: Distinctive; Value: Reasonable; Service: Inferior, Rude; " More

By Jenni, from Australia - NSW - Regional NSW on Sat 03 Aug 2013

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Hotel Description

At Chiang Mai Plaza Hotel you'll be within a 20-minute stroll of popular places like Chiang Mai Night Bazaar and Warorot Market. Highlights at this Colonial hotel include a restaurant, free self parking, and a spa tub.

The restaurant, Fai Kum, serves Thai cuisine and is open for breakfast, lunch, and dinner. Business travelers can take advantage of 7 meeting rooms, a conference center, and a business center. Additionally, you'll find free WiFi in public areas, a sauna, and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 3.5-star Chang Khlan hotel include Tha Phae Gate and Sunday Walking Street Market.

Superior with breakfast for 1 person

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior room only for 1 person

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Twin Bed included breakfast

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe with breakfast for 1 person

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Twin Bed included breakfast

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Twin Bed Room Only

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Chiang Mai Plaza Hotel ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chiang Mai Plaza Hotel

Everyone (9) Couples (1)
3 out of 5
Pros: The breakfast.
Cons: No wi fi in the rooms
Location: Close to everything
Facilities: Distinctive; Value: Reasonable; Service: Inferior, Rude;

Posted by , from Australia - NSW - Regional NSW on 3 Aug. 2013

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3 out of 5
Pros: The breakfast
Cons: The service was terrible, particularly housekeeping staff and reception. No wi fi in rooms.
Location: Close to everything
Facilities: Distinctive; Service: Rude, Bad;

Posted by , from Australia - NSW - Regional NSW on 2 Aug. 2013

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4 out of 5
Pros: Foyer is lovely, tourist booking guy very helpful, breakfast yummy
Cons: It's a fight to get more shower gel provided by housekeeping after 3 nights!!
Location: Great, Close to everything
Facilities: Good, Distinctive; Service: Sufficient; Cleanliness: Pleasant;

Posted by , from Australia - NSW - Regional NSW on 29 Jul. 2013

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5 out of 5
Pros: Amazing. Starts with a beautiful lobby. Topped with solid service.
Cons: Rooms, pool and gym were a little dated but still very spacious and elaborate.
The hotel restaurant is quite but reasonably priced and good service.

Posted by , from Australia - QLD - Brisbane on 5 Jan. 2013

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4 out of 5
Pros: All the services like laundry/pool etc worked great
Cons: Little outdated, but this adds character anyway.
Location: Wonderful
Facilities: Nice , Distinctive; Value: A steal; Service: Professional; Cleanliness: Tidy, Clean; Nice distinctively asian-style hotel. Better than bland international hotel chains!

Posted by , from Australia - VIC - Melbourne on 24 Nov. 2012

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5 out of 5
Pros: Cocktails in the lounge after a long day
Cons: All Good
Location: Perfect
Facilities: Home away from home; Value: Bargain; Service: Go the extra mile; Cleanliness: Pristine; Great gem in the heart of Chiang Mai

Posted by , from Australia - NSW - Sydney on 30 Sep. 2012

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5 out of 5
Pros: Central Location
Cons: Massage Spa expensive
Best breakfast!

Posted by , from Australia - VIC - Melbourne on 23 Jul. 2012

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5 out of 5
Pros: The best service
Cons: All good
Location: Outstanding
Facilities: Home away from home; Value: A steal; Service: Go the extra mile; Cleanliness: Spotless; Super clean

Posted by , from Indonesia on 3 May 2012

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4 out of 5

Posted by , from Australia - QLD - Brisbane on 18 Apr. 2012

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3 out of 5
Pros: Lobby
Cons: Hallways
Location: Outstanding, in centre of everything
Facilities: Tired, rundown; Value: Moderate, reasonable to moderate; Service: Polite, sometless than helpful; Cleanliness: Dirty, state of hallways poor; breakfast average to below

Posted by , from Japan on 4 Apr. 2012

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Property Features

Chiang Mai Plaza Hotel offers its guests a spa tub and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business center and 7 meeting rooms. WiFi is free in public spaces. Tour/ticket assistance, gift shops/newsstands, and a garden are also featured at the business-friendly Chiang Mai Plaza Hotel. An airport shuttle (available on request) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this Colonial Chiang Mai hotel.

  • 445 guestrooms or units
  • 12 levels
  • 2 buildings
  • Built in 1986
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Chiang Mai Railway Station (2.6 km / 1.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Chiang Mai Plaza Hotel offers 445 air-conditioned accommodations with minibars and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Fai Kum - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 20
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Additional fees of 180THB apply to children 0 - 11 years old for breakfast when sharing existing bedding.

Chiang Mai Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Chiang Mai Plaza Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 295 for adults and THB 150 for children
  • Airport shuttle fee: THB 150 per person (one-way)
  • Airport shuttle fee per child: THB 70 (one-way), (from 2 to 5 years old)
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chiang Mai Plaza
  • Chiang Mai Plaza Hotel
  • Chiang Mai Plaza Hotel Hotel
  • Chiang Mai Plaza Hotel Chiang Mai
  • Chiang Mai Plaza Hotel Hotel Chiang Mai
  • Chiang Mai Plaza Hotel Hotel
  • Chiang Mai Plaza Hotel Chiang Mai
  • Chiang Mai Plaza Hotel Hotel Chiang Mai

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.