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Hotel Museo Matan Ka'an

3.0 star property
Hotel with a rooftop terrace, near Costa Maya Port

Photo gallery for Hotel Museo Matan Ka'an

Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Interior
Front of property – evening/night
Superior Room
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

View map
Calle Huachinango S/N, Mahahual, QROO, 77976
  • Place, Mahahual Beach
    ‪2 min walk‬
  • Place, Mahahual Lighthouse
    ‪18 min walk‬
  • Place, Costa Maya Port

Room options

View all photos for Premium Room

Premium Room

Premium Room

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Bidet
Daily housekeeping
Air-conditioning
Premium bedding
Bidet
Private bathroom
Flat-panel TV
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Bidet
Daily housekeeping
Air-conditioning
Premium bedding
Bidet
Private bathroom
Flat-panel TV
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Bidet
Wardrobe
Daily housekeeping
Air-conditioning
Premium bedding
Bidet
Private bathroom
Flat-panel TV
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Mahahual

Hotel Museo Matan Ka'an places you steps from Mahahual Beach and within a 20-minute stroll of Mahahual Lighthouse. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Other amenities include a coffee shop/cafe and laundry facilities. Continental breakfast is available daily between 7:30 AM and 11:30 AM. There's also the convenience of an airport shuttle. .Near this 3-property class Mahahual hotel, you'll find Costa Maya Port.

What's nearby

  • Mahahual Beach - 2 min walk - 0.2 km
  • Mahahual Lighthouse - 18 min walk - 1.5 km
  • Dolphin Discovery - 7 min drive - 3.5 km
  • Maya Water Park - 9 min drive - 4.2 km
  • Maya Chan Beach - 15 min drive - 7.0 km

Restaurants

  • ‪The Krazy Lobster - ‬5 min walk
  • ‪Maramao - ‬1 min walk
  • ‪Big Mamá - ‬3 min walk
  • ‪Malecon 21 - ‬4 min walk
  • ‪40 Cañones - ‬2 min walk

About this property

Hotel Museo Matan Ka'an

Hotel with a rooftop terrace, near Costa Maya Port
There's a coffee shop/cafe on site. You can enjoy a drink at the swim-up bar. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Hotel Museo Matan Ka'an.

This 3-star Mahahual hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 3 levels
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Hotel Museo Matan Ka'an offers 39 accommodations with air conditioning. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 200 to 250 for adults and MXN 200 to 250 for children
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 200 to 250 for adults and MXN 200 to 250 for children
  • Pet fee: MXN 250 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ka'an
Koox Matan Ka'an
Koox Matan Ka'an Hotel
Koox Matan Ka'an Hotel Mahahual
Koox Matan Ka'an Mahahual
Matan Hotel
Matan Ka'an Hotel
Koox Matan Ka'An Hotel Mahahual, Mexico - Costa Maya
Matan Ka'an Hotel Mahahual
Matan Ka'an Mahahual
Matan Ka'an
Hotel Matan Ka'an Hotel Mahahual
Mahahual Matan Ka'an Hotel Hotel
Hotel Matan Ka'an Hotel
Koox Matan Ka'an Hotel
Matan Ka'an hotel Hotel
Matan Ka'an hotel Mahahual
Matan Ka'an hotel By Guruhotel
Matan Ka'an hotel Hotel Mahahual

Frequently asked questions

What is the cancellation policy at Hotel Museo Matan Ka'an?

Hotel Museo Matan Ka'an offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Museo Matan Ka'an?

Yep, Hotel Museo Matan Ka'an is a short 1-minute walk from Mahahual Beach.

Does Hotel Museo Matan Ka'an have a pool?

Hotel Museo Matan Ka'an has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM.

Does Hotel Museo Matan Ka'an serve breakfast?

Yep, continental brekkie is offered daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Museo Matan Ka'an?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Hotel Museo Matan Ka'an?

Check-in begins at 3 PM. Check-out time is noon.

Hotel Museo Matan Ka'an Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 304 out of 699 reviews
Rating 8 - Good. 261 out of 699 reviews
Rating 6 - Okay. 96 out of 699 reviews
Rating 4 - Poor. 22 out of 699 reviews
Rating 2 - Terrible. 16 out of 699 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

natalia

Liked: Staff & service
Stayed 6 nights in Apr 2025

6/10 Okay

Hector

Travelled with family
Liked: Cleanliness
It’s just ok, I guess for your money. I have been staying in this hotel for years every time I visit Mahahual. They have not mad any improvements. Just a place to sleep and shower. The breakfast is not good at all. Not much effort in the cooking and serving.
Stayed 2 nights in Jul 2025

4/10 Poor

Alicia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel Matan Ka’an is not well maintained and we had cockroaches in the room gaviota, the towels and sheets were not clean, they didn’t have the necessary amenities like hair dryer or mini fridge. The pool was in terrible condition.
Stayed 4 nights in Jun 2025

10/10 Excellent

Iracema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención del Sr que nos atendió en recepción.todo perfecto en el hotel !
Stayed 2 nights in May 2025

6/10 Okay

Carlos

Close to the beach, restaurant hostess attitude was nice, and breakfast good. Pool is big and clean. Hotel has a unique style but needs upgrades and maintenance.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Lleymi

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but the rooms are very small and the bed are not confortable. The Ac you can't ajust it as you please is set on one speed!!
Stayed 1 night in Apr 2025

8/10 Good

Shannon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Visual architecture is beautiful...very organic looking ! Located close to everything in the town, playa, malacon...easy walks...plenty of eating places. Parking is mostly on street but, easy to find and safe. Clean linen everyday...big walk-in showers...artistic ceiling treatment. Cons: Rooms are sparse and, unfortunately, bathrooms smelled slightly of sewer. Overhead shower spray was weak, irregular, and non-adjustable;
Stayed 6 nights in Mar 2025

10/10 Excellent

Reyes

Travelled with partner
Liked: Amenities
Great place...everything as expected
Stayed 1 night in Feb 2025

10/10 Excellent

MARIO, Brighton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean location, right across the street from the beautiful beach And close to everything We will definitely stay here again
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

PHILIPPE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit at this hotel Always a pleasure
Stayed 5 nights in Jan 2025

6/10 Okay

Angel

Travelled with group
Liked: Staff & service
The hotel is well located and comfortable, but there are many details showing a lack of general care. For example, there is no bidet in the bathroom as shown in the photo; instead, there is a tile covering the drain, and the pipe is still there.
Stayed 1 night in Jan 2025

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

6/10 Okay

Leon, Belmopan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Isela

Travelled with family
Disliked: Amenities, property conditions & facilities
It was raining and water went into my room from under the door and the walkways of the hotel were all wet. The entire hotel looks like it would have been very nice at some point but for now just a bit run down. But they are clean, beds and pillows were comfortable but only a sheet to cover. Good location
Stayed 1 night in Sep 2024

6/10 Okay

Amador, Chicago

Stayed 1 night in Sep 2024

10/10 Excellent

rosalinda

Liked: Amenities
Exelente spot
Stayed 1 night in Aug 2024

10/10 Excellent

rosalinda

Liked: Amenities
Exelente spot
Stayed 1 night in Aug 2024

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel should have a policy of cancelation due to evaquation when a hurrycane is aproaching and give a REFUNDO of the days not used right away This hotel denyed the refund in money back.
Stayed 4 nights in Jul 2024

8/10 Good

Marco a

Stayed 2 nights in Jun 2024

10/10 Excellent

Kaitlyn

Stayed 7 nights in Jun 2024

10/10 Excellent

EVELYN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property in Mahahual!

Our family of four adults enjoyed a four-night stay. Check-in was easy and our room was roomy and comfortable with one double bed and two twins. (The double bed was more comfortable than the twins). The air conditioner worked great. There was a musty smell in the room, however, that is common when you're so close to the ocean. We loved the architecture and design of the property. We loved the pool and the location was perfect, right near the beach, shopping, and restaurants. The view from the rooftop was beautiful. There is a pool as well, but we did not use it. There are only a few reserved parking spots specifically for the hotel but parking can be found on the street. We wished they had a mini frig but we would stay at Matan Ka'an again!
Stayed 4 nights in Jun 2024