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Hotel Jaiba Mahahual

2.5 star property
Adults-only hotel with rooftop terrace and spa services

Choose dates to view prices

Photo gallery for Hotel Jaiba Mahahual

Outdoor pool
Front of property
Comfort Double Room
Standard Room, Terrace | View from room
Junior Double Room, 1 King Bed | View from room
Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Carretera Cafetal - Mahahual, KM 55 Calle Jaiba, Mahahual, QROO, 77940
  • Popular LocationMahahual Lighthouse18 min walk
  • Popular LocationCosta Maya Port4 min drive
  • Popular LocationMahahual Beach4 min drive

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

Highlights

Garden
Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Terrace

Standard Room, Terrace | Terrace/patio

Standard Room, Terrace

10/10 Exceptional

Highlights

Deck/patio
Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton bed sheets
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

10/10 Exceptional

Highlights

Garden
Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton bed sheets
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Twin Room, Terrace, Pool View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Twin Room, Terrace, Pool View

Highlights

Deck/patio
Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Terrace/patio

Superior Double Room, Balcony

Highlights

Deck/patio
Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton bed sheets
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony, Pool View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, Balcony, Pool View

Highlights

Deck/patio
Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton bed sheets
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Matan Ka'an hotel By Guruhotel
Pool
Pet-friendly
Free WiFi
Air conditioning
4.2 out of 5, Very good, (591)
The price is AU$90
for 1 night
includes taxes & fees
12 June - 13 June
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About the area

Mahahual

At Hotel Jaiba Mahahual you'll be within a 20-minute walk of Mahahual Lighthouse and 2.6 km (1.6 mi) from Costa Maya Port. Highlights at this hotel include an outdoor swimming pool, free self-parking and a rooftop terrace. .Enjoy access to ecotours and bike hire. Additionally, you'll find free Wi-Fi in public areas, spa services and laundry facilities. There's also limited parking, along with the convenience of an airport shuttle. .Near this Mahahual hotel, you'll find Mahahual Beach.

What's nearby

  • Mahahual Lighthouse - 18 min walk
  • Costa Maya Port - 4 min drive
  • Mahahual Beach - 4 min drive
  • Maya Water Park - 5 min drive
  • Maya Chan Beach - 46 min drive

Restaurants

  • The Krazy Lobster - 5 min drive
  • Beach Scape - 4 min drive
  • La Tartaleta - 11 min walk
  • La Cueva del Basilisco - 14 min walk
  • Blue Kay Mahahual - 3 min drive

About this property

Hotel Jaiba Mahahual

Adults-only hotel with rooftop terrace and spa services
As a guest of Hotel Jaiba Mahahual, you'll find an outdoor pool, a rooftop terrace, and spa services. WiFi is free in public spaces. Hotel Jaiba Mahahual also features tour/ticket assistance, a garden, and a picnic area. Limited free parking is available on a first-come, first-served basis.

This Mahahual hotel is smoke free.

  • 10 guestrooms or units
  • Conference rooms
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • No smoking on site
Hotel Jaiba Mahahual offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free toiletries. This individually decorated and furnished accommodation has separate dining areas and includes desks. Beds feature Egyptian cotton sheets and premium bedding. This Mahahual hotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Things to do

  • Bicycle rentals
  • Ecotours
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Egyptian-cotton sheets

Bathroom

  • Free toiletries
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Separate dining area

Outdoor space

  • Yard

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: MXN 500
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 900
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 500 (subject to availability)
  • Late check-out fee: MXN 900 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Jaiba Mahahual
Jaiba Mahahual
Hotel Jaiba
Hotel Jaiba Mahahual Hotel
Hotel Jaiba Mahahual Mahahual
Hotel Jaiba Mahahual Hotel Mahahual

Frequently asked questions

What is the cancellation policy at Hotel Jaiba Mahahual?

Hotel Jaiba Mahahual offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Jaiba Mahahual?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Hotel Jaiba Mahahual on 12 June 2024 start from AU$133.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Jaiba Mahahual?

Yep, Hotel Jaiba Mahahual has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Jaiba Mahahual?

The closest beach to Hotel Jaiba Mahahual is Mahahual Beach (4.7 km).

Is there a spa on site at Hotel Jaiba Mahahual?

There's no onsite spa, but this property does offer services like massages.

Does Hotel Jaiba Mahahual have a pool?

Hotel Jaiba Mahahual has a pool. The pool is open 9:00 AM to 9:00 PM.

Is Hotel Jaiba Mahahual family-friendly?

No, Hotel Jaiba Mahahual is an adults-only property.

Is there a free airport shuttle available at Hotel Jaiba Mahahual?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Hotel Jaiba Mahahual?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Jaiba Mahahual?

No, pets are not allowed.

Hotel Jaiba Mahahual Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 31 reviews" "
Rating 8 - Good. 4 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
My stay at Hotel Jaiaba - a fluke scheduled during a huge mess to get on a cruise ship - ended up as the best part of my vacation week. Easy to reserve online by phone from the States last minute, and they have WIFI in the rooms which helped with my travel snafu final plans. The room was quiet, the bed super comfortable, and I had the upper level lanai with a hammock to myself. Had a delicious dinner a quick taxi ride away on recommendation by the staff, who spoke English (after a rather harrowing 4.5 hour no conversation “taxi shuttle” ride from Cancun). The best coffee and sugar ever. Peaceful and affordable. Thank you!
Stayed 1 night in Mar 2023

10/10 Excellent

Erin

Stayed 1 night in Feb 2023

10/10 Excellent

Lazaro

Stayed 1 night in Oct 2022

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful Stay At Hotel Jaiba
Staying at Hotel Jaiba Mahahual was a restful and healing experience and just what I needed. The hosts were friendly, welcoming, and attentive.The room and premises were very clean. Hotel Jaiba is pleasantly decorated with plants and ocean-themed decor. It is a short walk, or hotel ride, to the beach and the boardwalk (malecon). Shop for fresh fruit at nearby Super El Chino.
Stayed 8 nights in Feb 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
It was great! Excellent service. Would definitely come back!!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great personalized service. Great nature views and price
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms - friendly staff- be aware of the road
Great room, friendly staff, close to road
Stayed 5 nights in Apr 2019

10/10 Excellent

Neringa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with very friendly staff
Best service I have ever had, feels like at friends house not in a hotel. Location a bit outside, but taxi only 20 pesos per trip. Amazing relax area on the roof. My best recommendations! And the welcome surprise on my bed i swear was something so sweet and amazing! Thank you
Stayed 3 nights in Dec 2018