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Hotel Arenas

3.0 star property

Photo gallery for Hotel Arenas

Room amenity
Outdoor pool
Property grounds
Egyptian cotton sheets, premium bedding, in-room safe
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Room service

Explore the area

View map
Costera Mahahual Km. 2.3, Mahahual, QROO, 77940
  • Place, Mahahual Beach
    ‪8 min walk‬
  • Place, Mahahual Lighthouse
    ‪7 min drive‬
  • Place, Maya Water Park
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 2 Double Beds, Ocean View

  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

  • Ocean view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Mahahual

At Hotel Arenas you'll be within a 10-minute walk of Mahahual Beach and 2.3 km (1.5 mi) from Mahahual Lighthouse. Highlights at this beachfront hotel include a restaurant and in-room free WiFi. .The restaurant, Tide, serves seafood and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning continental breakfast is served between 7 AM and 10:30 AM. .Near this 3-property class Mahahual hotel, you'll find Costa Maya Port.

What's nearby

  • Mahahual Beach - 8 min walk - 0.7 km
  • Mahahual Lighthouse - 7 min drive - 3.2 km
  • Dolphin Discovery - 11 min drive - 5.3 km
  • Maya Water Park - 12 min drive - 5.3 km
  • Maya Chan Beach - 18 min drive - 5.6 km

Restaurants

  • ‪The Krazy Lobster - ‬18 min walk
  • ‪Malecon 21 - ‬10 min walk
  • ‪Yaya Beach Club - ‬14 min walk
  • ‪Nohoch Kay - ‬10 min walk
  • ‪Maya Bar - ‬19 min walk

About this property

Hotel Arenas

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Arenas also features tour/ticket assistance, a garden, and concierge services.

Smoking is allowed in designated areas at this 3-star Mahahual hotel.

  • 12 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Arenas offers 12 accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. This Mahahual hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7 AM to 10:30 AM for a fee: MXN 6 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 15 March 2026 to 14 March 2028 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Arenas

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 6.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Arenas Mahahual
Hotel Arenas
Arenas Mahahual
Hotel Arenas Hotel
Hotel Arenas Mahahual
Hotel Arenas Hotel Mahahual

Frequently asked questions

Are there any beaches close to Hotel Arenas?

Yep, Hotel Arenas is a short 8-minute walk from Mahahual Beach.

What makes Hotel Arenas a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Arenas.

Does Hotel Arenas serve breakfast?

You bet, continental breakfast is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Arenas?

No, Hotel Arenas does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Arenas?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Arenas?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Arenas?

No, pets and service animals are not allowed.

Hotel Arenas Reviews

Reviews

6.4
Rating 10 - Excellent. 30 out of 178 reviews
Rating 8 - Good. 45 out of 178 reviews
Rating 6 - Okay. 48 out of 178 reviews
Rating 4 - Poor. 24 out of 178 reviews
Rating 2 - Terrible. 31 out of 178 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Ilia

Disliked: Cleanliness, amenities, property conditions & facilities
The room was horrible. No towels, no place to hang or put the clothing. Just one bed with old mattress. Dirty. Have to book another hotel. End up paying for another hotel
Stayed 1 night in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night trip

It was fine the desk clerk helped with further transportation and the bar up the street was great
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

xanthe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

We checked in , unpacked then went for dinner. Got a phone call to say they’d over booked so removed our bags from our room and left them outside near the road👿 this was at 10 pm😱 worst hotel ever, aggressive and rude so do not stay here,
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

HUANHUA

Disliked: Cleanliness, amenities, property conditions & facilities
When we arrive it was 12am at that time wanting to shower and take good rest as we enter no receptionist some old man approached and gave us the key the steps are almost falling as we enter nothing at all as the pictures you advertise the view from the room was ok but the curtain ohh my god was full of moles dirt the bathroom dirty needs a good scrub and clean the windows here is where the worst part comes time to lay on the bed was the worse moment ever even my tiredness went away the pillows smell like ass the bedsheets was cream instead of white the bed was hard and the floors was sticky gross. Highly not recommended!
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Ramsey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff wasbamazing, all fixtures very old, deteriorated from salt air, NO SARGAZO ALGAE REMOVAL = EXCESSIVE OFFENSIVE SIGHT AND ODOR ON THE BEACH. BEAWRE. Your imagination cannot begin to guess the terrible smell and sight of accumulated sargazo algae. Uf.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Judith

Disliked: Cleanliness, staff & service, property conditions & facilities
Las imágenes no corresponden a la realidad y peor por la falta de criterio para el cheking, no cuenta con acceso a discapacitados y no hay atención para ello
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Israel

Disliked: Cleanliness

Desagradable la estancia

Para empezar dijeron q no había pasado el pago y q no podían hacer nada porq las de contabilidad entraban el martes a trabajar, y pues me cobraron el uso de tarjeta de crédito, el club de playa una desepcion, sucia la playa, con olor desagradable, no hay interés por la limpieza, sencillamente, no les recomiendo el hotel por nada del mundo. Por 1800 pesos preferente otras opciones. El cuarto no tenía tele, no tenía potencia la agua de la regadera, solo te dan una sábana de cobija, muy desagradable la estancia en el hotel arenas, elijan otra opción.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Comprendo que la naturaleza es impredecible, pero no han limpiado en días la acumulación del sargazo y el olor era insoportable, no pudimos usar los camastros de playa por el olor tan desagradable. Y lo poco que limpiaron de sargazo lo tiraron en la parte de atrás del estasionamiento y por lo tanto no se puede usar el aire acondicionado porque se mete el olor característico de sargazo podrido. La piscina estaba sucia y no se puede usar.
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me cobraron más de lo que estaba en la publicidad, en el cuarto el cortinero casi callendose, el ventilador no funcionaba.. El cuarto no es lo muestran en las fotos . Mamá experiencia
Stayed 1 night in May 2022
Verified

8/10 Good

Ruben

Liked: Amenities, property conditions & facilities
Muy bien muy limpio mucha Atención
Stayed 4 nights in May 2022
Verified

2/10 Terrible

Frynee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Queja- inconformidad

No tienen higiene, hasta hongos en la regadera porque no lavan. Súper descuidado el hotel, las escaleras muy peligrosas , cayéndose las paredes, no hay servicio de restaurante. Pésimo lugar. Deberían de confirmar que este a la altura antes de recomendarlo No me dejaron cancelar
Stayed 3 nights in May 2022
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 3 nights in Feb 2022
Verified

8/10 Good

Carlos Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Muy bonito lugar
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE TODO. MUCHAS GRACIAS
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing nice stuff. Happy to stay in this hotel.
Stayed 1 night in Jan 2021
Verified

6/10 Okay

A.D

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Pros: right at the beach that is beautiful, offer lots of services such as kayaks, bikes and tours; friendly staff; amazing view from the balcony. Cons: don’t have nets that stop mosquitoes from entering through the balcony. Once you spray insecticide, all of them fall on the bed and the floor. There were also roaches.
Stayed 1 night in Nov 2020
Verified

2/10 Terrible

PETER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ASQUEROSO

El hotel es un asco, sucio, descuidado y viejo. En el primer cuarto que me dieron habia miles de mosquitos adentro, imposible dormir en un lugar asi y al cuarto que me cambiaron tenia una cucaracha, un lugar asqueroso. El servicio es bastante regular. el internet no funciono ni un minuto. La regadera tira dos gotas de agua y el jabon es rosa venus como de motel barato. No volveria ni gratis. Las fotos son un absoluto engaño
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities
Me encantó la ubicación del hotel, está justo frente al mar; solo te divide una mini calle pero prácticamente tiene la playa enfrente. El hotel tiene camastros, hamacas en el agua y columpios. Realmente es un espacio muy cómodo, casi teníamos la zona para nosotros solos. Te prestan Kayaks sin costo y la playa es muy tranquila. La vista hacia el mar es muy bonita desde las habitaciones. Tiene alberca pequeña pero a gusto, solo que en la tarde hay muchos muchos muchos moscos, de requiere un repelente si o si.
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Cristina

Liked: Staff & service
Disliked: Property conditions & facilities
El personal es muy amable, sin embargo, las instalaciones ya están muy descuidadas. La ubicación tiene mucho potencial pero si no le dan el debido mantenimiento, pronto, en un par de años, el hotel se caerá a pedazos.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación del hotel es perfecta, está alejada del centro (5min), no hay ruido, poca gente. La atención del personal es excelente, te ayudan en todo momento. Los precios son accesibles, los kayaks son gratuitos. Quizá debería de haber más opciones en el menú.
Stayed 5 nights in Jan 2020
Verified

6/10 Okay

Roxann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

If they did some maintenance it would be my favor-

Lovely location, it was a really nice place at one time but there has been virtually no maintenance. Way beyond shabby chic. Too bad too, staff is very friendly and helpful, lovely beach. If they did some upkeep it could be my favorite place to stay.
Stayed 2 nights in Jan 2020
Verified

4/10 Poor

ETNNA

Disliked: Property conditions & facilities
Buenas tardes el hotel no es ni la mitad de lo que aparece en las fotos es un hotel muy sucio y viejo o decuidado. Hsy hotels mucho mas baratos y de mejor calidad Uds deberian de verificar el establecimiento y no guiarse por las fotos alteradas que ellos ponen
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Fer

Liked: Cleanliness, staff & service
El lugar es viejo y descuidado, sin embargo la atencion es excelente.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bord de mer

Bord de mer. Le dernier hotel de la route goudronnée, donc un peu à l'écart pour aller vers le "centre" (800 mètres environ ?). Prêt gratuit d'une sort de kayak, avec gilet de sauvetage. On a essayé à 2 pour aller voir des poissons. Mais pas trop vu, seulement quelques uns, à cause des sargasses (herbes). D'après la personne à l'accueil, il doit y avoir des tortues, vers la barre de corail, mais c'est loin. Heureusement que le courant nous ramenait vers le rivage.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowlegeable staff. Restaurant food dishes are delicious with an authentic flavor.
Stayed 4 nights in Oct 2019