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Fiesta Inn Chetumal Hotel

3.5 star property
Eco-certified hotel with free airport shuttle and fitness centre
VIP Access

Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool
Bar (on property)
Bar (on property)
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
The current price is AU$131
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Chetumal Ferry Terminal
    ‪5 min walk‬
  • Palacio de Gobierno
    ‪5 min walk‬
  • Museum of Maya Culture
    ‪14 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Chetumal

Fiesta Inn Chetumal Hotel puts you in the heart of Chetumal, within just a 10-minute stroll of Palacio de Gobierno and Chetumal Ferry Terminal. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, La Isla, serves international cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool and gym. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this 3.5-property class Chetumal hotel, you'll be 0.7 km (0.5 mi) from Museo de la Ciudad and 3.1 km (2 mi) from Payo Obispo Zoo.

What's nearby

  • Chetumal Ferry Terminal - 5 min walk - 0.4 km
  • Palacio de Gobierno - 5 min walk - 0.4 km
  • Explanada de la Bandera - 5 min walk - 0.4 km
  • Palacio Municipal De Othon P. Blanco - 8 min walk - 0.7 km
  • Museum of Maya Culture - 14 min walk - 1.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪Marisquería El Taco Loco - ‬5 min walk
  • ‪CAFE 290 - ‬6 min walk
  • ‪hot dogs de la obregon - ‬4 min walk
  • ‪El Taquito de Don Julio - ‬5 min walk
  • ‪El señor de las alitas - ‬3 min walk

About this property

Fiesta Inn Chetumal Hotel

Eco-certified hotel with free airport shuttle and fitness centre
Fiesta Inn Chetumal Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Fiesta Inn Chetumal Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Chetumal hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 8 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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The price is AU$93
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Isla

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fiesta Inn Chetumal Hotel

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 0.87 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults and USD 14 to 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products.
    Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Frequently asked questions

What is the cancellation policy at Fiesta Inn Chetumal Hotel?

Fiesta Inn Chetumal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fiesta Inn Chetumal Hotel?

As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at Fiesta Inn Chetumal Hotel on 14 Sept 2025 start from AU$129.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fiesta Inn Chetumal Hotel?

Yep, Fiesta Inn Chetumal Hotel has a free self car park.

Are there any beaches close to Fiesta Inn Chetumal Hotel?

The closest beach to Fiesta Inn Chetumal Hotel is Dos Mulas (2.7 km).

Does Fiesta Inn Chetumal Hotel have a pool?

Fiesta Inn Chetumal Hotel has an outdoor pool.

Is Fiesta Inn Chetumal Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Fiesta Inn Chetumal Hotel is a hit with families.

Does Fiesta Inn Chetumal Hotel serve breakfast?

Yep, buffet breakfast is offered on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Fiesta Inn Chetumal Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Fiesta Inn Chetumal Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Fiesta Inn Chetumal Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fiesta Inn Chetumal Hotel?

No, pets and service animals are not allowed.

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1007 reviews
Rating 8 - Good. 254 out of 1007 reviews
Rating 6 - Okay. 104 out of 1007 reviews
Rating 4 - Poor. 45 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sanjay

Travelled with group
Liked: Cleanliness, staff & service
Only the internet wasn’t consistent
Stayed 1 night in Jun 2025

10/10 Excellent

Erwin, SPANISH LOOKOUT

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, and nice bed to sleep, great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Gualberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the AC In the room needs to be adjusted properly. They keep it locked at 22 and it’s hot
Stayed 2 nights in May 2025

8/10 Good

RAMON, CAYO

Stayed 1 night in Jun 2025

8/10 Good

Oscar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything calm and good
Stayed 3 nights in Jun 2025

8/10 Good

Bryanna

Stayed 1 night in May 2025

6/10 Okay

Shreesh

Stayed 1 night in Jun 2025

8/10 Good

Lindsey

Stayed 1 night in Jun 2025

8/10 Good

Ingrid

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Owen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was exceptional.
Stayed 1 night in May 2025

8/10 Good

Gladwin

Stayed 1 night in May 2025

8/10 Good

Nimia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent. The roof top view is beautiful.
Stayed 1 night in May 2025

8/10 Good

kwokming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious
Stayed 1 night in May 2025

10/10 Excellent

Noel

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Abril

Liked: Cleanliness, staff & service, property conditions & facilities
La alberca en el techo es monisima, las habitaciones son de buen tamaño Solo la regadera tiene mañana con la llave del lava manos para que salga agua caliente
Stayed 1 night in May 2025

4/10 Poor

Rechille Lebios

Disliked: Amenities
This hotel property used to be in good condition the last time we stayed here but now it looked like it is manage very poorly the rooms is not very clean and it smells like moldy we stayed there for 1 night and when we came home we all got sick from the smell of the mold in the rooms the staff is friendly and the Rooftop pool area is also in bad condition like it is not being maintained properly. I hope they see this message and fix the issue of the moldy smells in the rooms. Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Leticia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

I absolutely love this hotel! It's so easy to get comfortable here, and the staff is incredibly friendly. This is my fourth time staying here, and I keep coming back for a reason—the atmosphere and service are consistently excellent. Highly recommend!
Stayed 4 nights in Apr 2025

4/10 Poor

Sheldon

Stayed 1 night in Apr 2025

10/10 Excellent

Gil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ramon

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good stay...

Good stay. Bathrooms need better cleaning.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and hospitality. The staff made us feel welcome in all areas.
Stayed 3 nights in Apr 2025

8/10 Good

carlos

Stayed 2 nights in Apr 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Nice restaurant and bar. Comfortable room.
Stayed 1 night in Apr 2025

6/10 Okay

Alisha

Stayed 1 night in Apr 2025