6/10 Okay
Louis
4 Oct 2025
Liked: Cleanliness
Disliked: Staff & service
The room was clean and tidy, very large but sparsely furnished likely because the room we were given is set up for wheelchair bound people. NOT the room shown on the Expedia site.There were emergency pull cords hanging from the ceiling next to the bed and in the bathroom as well as support rails everywhere, very off putting. The basin in the bathroom was at "wheelchair" height so had to virtually bend 90 degrees at the waist to rinse our teeth. There was no fridge, coffee making facilities, save for a jug and a couple of coffee and tea sachets. The bed was comfortable and large but the bed lamps were quite bizarre.. when you turned them off the bathrom light would come on. Had dinner in the restaurant one night. I ordered a grilled chicken breast with bacon, cheese and barbeque sauce. I got a very thin, dry, I think steamed piece of chicken which I'm certain was put under the griller to melt the cheese. The chicken had very thin, evenly spaced "grille lines"? I've never seen a pencil thin grille before. From memory cost some 20 euros.
The staff was accommodating and friendly but very few around.
When we were checking out, we asked about the room and were told that the rooms allocated to Expedia were all the same.
The hotel itself presents well and I should imagine that rooms booked direct are of a much higher standard. Had the rooms shown on expedia been an accurate representation of what we expected, we would have looked elsewhere or contacted the hotel directly.
Louis
Stayed 2 nights in Sep 2025