6/10 Okay
Verified traveller
30 Oct 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff & Super Clean - Horrible Internet & TV
We enjoyed the room that had a comfy bed and was super clean. The appointments were simple and adequate. The staff was very nice and enjoyable to speak with. They have chairs outside each of the rooms where it seemed most guests chose to spend some time enjoying the evening out there, being social. We enjoyed that.
The not so good, was internet/Wi-Fi and the TV. T-Mobile has virtually no signal at this location so for us to map out our next day's plans, getting onto the motel's Wi-Fi was important. Nothing in room 3 and very hit and miss service when stepping outside. It got no better at any point between our room and the office. What little I did get, while standing in the parking lot, was super slow, lacked sufficient connections, constantly disconnected and used very outdated security. I got better signal from the neighboring motel, across the street restaurant and cars driving by on the main avenue. There simply is no excuse for Wi-Fi being that bad and that outdated it this type of business. The world series was on and the TV cut out and needed to be switched off and on several times during the game.
Finding good service and a team that does quality work is the hard part and they got that right. Having functional internet and tv is the easy part, but that part they didn't get right.
Verified traveller
Stayed 2 nights in Oct 2023