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Best Western Smoky Mountain Inn

2.5 star property
Hotel in Waynesville with free breakfast and fitness centre

Photo gallery for Best Western Smoky Mountain Inn

BBQ/picnic area
In-room safe, desk, laptop workspace, iron/ironing board
Free daily continental breakfast
Outdoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
The current price is AU$153
includes taxes & fees
26 June - 27 June

Explore the area

Map
130 Shiloh Trl, Waynesville, NC, 28786
  • Balsam Spa
    ‪2 min drive‬
  • Blue Ridge Parkway Balsam Entrance
    ‪6 min drive‬
  • Lake Junaluska Conference and Retreat Center
    ‪8 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

About the area

Waynesville

At Best Western Smoky Mountain Inn you'll be 2.7 km (1.7 mi) from Balsam Spa and 2.9 km (1.8 mi) from Folkmoot Friendship Center. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a 24-hour business centre, a 24-hour front desk and a picnic area. Each morning free breakfast is served. .With a stay at this Waynesville hotel, you'll be 31.7 km (19.7 mi) from Great Smoky Mountains National Park.

What's nearby

  • Balsam Spa - 2 min drive - 2.3 km
  • Blue Ridge Parkway Balsam Entrance - 6 min drive - 8.2 km
  • Lake Junaluska Golf Course - 7 min drive - 9.1 km
  • Lake Junaluska Conference and Retreat Center - 8 min drive - 9.4 km
  • Maggie Valley Festival Grounds - 16 min drive - 13.1 km

Getting around

  • Asheville Regional Airport (AVL) - 43 min drive

Restaurants

  • ‪Taco Bell - ‬15 min walk
  • ‪Singletree Heritage Kitchen - ‬5 min drive
  • ‪Papas & Beer - ‬2 min drive
  • ‪Bocelli's Italian Eatery - ‬5 min drive
  • ‪Wendy's - ‬6 min drive

About this property

Best Western Smoky Mountain Inn

Hotel in Waynesville with free breakfast and fitness centre
Best Western Smoky Mountain Inn offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. The business-friendly Best Western Smoky Mountain Inn also features a vending machine, a picnic area, and a front desk safe. Self parking is free.

This Waynesville hotel is smoke free.

  • 58 guestrooms or units
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Outdoor picnic space
  • No smoking on site
Best Western Smoky Mountain Inn offers 58 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply).

Languages

English

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  • Parking included
4.2 out of 5, Very good, 618 reviews
The price is AU$140
includes taxes & fees
17 June - 18 June
Econo Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Smoky Mountain
BEST WESTERN Smoky Mountain Inn
BEST WESTERN Smoky Mountain Inn Waynesville
BEST WESTERN Smoky Mountain Waynesville
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Smoky Mountain Waynesville
Best Western Smoky Mountain Inn Hotel
Best Western Smoky Mountain Inn Waynesville
Best Western Smoky Mountain Inn Hotel Waynesville

Frequently asked questions

Is parking available at Best Western Smoky Mountain Inn?

Yep, Best Western Smoky Mountain Inn has a free self car park.

How much does it cost to stay at Best Western Smoky Mountain Inn?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Best Western Smoky Mountain Inn on 26 June 2025 start from AU$153.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Smoky Mountain Inn have a pool?

Best Western Smoky Mountain Inn has an outdoor pool.

Does Best Western Smoky Mountain Inn serve breakfast?

Yeah, free continental breakfast is available daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Best Western Smoky Mountain Inn?

No, Best Western Smoky Mountain Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Smoky Mountain Inn?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Smoky Mountain Inn?

No, only service animals are allowed.

Best Western Smoky Mountain Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 534 out of 927 reviews
Rating 8 - Good. 285 out of 927 reviews
Rating 6 - Okay. 77 out of 927 reviews
Rating 4 - Poor. 17 out of 927 reviews
Rating 2 - Terrible. 14 out of 927 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly staff
Stayed 1 night in Mar 2025

6/10 Okay

Joseph

Liked: Cleanliness

First and last time...

It's a motel, not a hotel. We asked for a 2nd floor window and they charged $10 extra for it! Lots of construction next door and large construction equipment blocking the view we paid extra for! Not worth the cost.
Stayed 1 night in Mar 2025

10/10 Excellent

Olga

Travelled with family
Very clean room.
Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Amenities
Clean and well priced
Stayed 1 night in Feb 2025

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Long Weekend

From check-in to check-out the service was great! Room was very clean and comfortable for our long weekend stay. We enjoyed the views just wished it was warmer to sit in the rocking chairs right outside our door and have our morning coffee or evening coffee. So many things to do and see. We chose to eat at local places to help with local economy after the Hurricane affected so many. A walmart is just over the hill as well as so many wonderful places. We ate at Clyde's (long time family diner) and decided next time to share a plate as portions are huge. Downtown was fun to explore as well. Small scale Gatlinburg is what it reminded us of. More our speed. We enjoyed the 2 exhibits at the Museum of the Cherokee People. Need to explore the river/park area though next time. Went to our 1st gun and knife show. Learned to take cash. Went to 1 antique store. A LOT of stuff and will check out another next time. Saw snow tubing area with lots of families enjoying the opportunity. Drive up and back was a nice drive. We will be back and recommend this hotel highly!
Stayed 2 nights in Feb 2025

6/10 Okay

Brian

Disliked: Amenities, property conditions & facilities
This an average budget level motel (doors open to parking lot). Area appears generally safe. Off main highway, road entrance in need of repair; parking lot generally clean. The first room had a definite smoke and mildew odor, but staff was accommodating in assigning a new room.
Stayed 1 night in Feb 2025

8/10 Good

Treva

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here 5 or 6 times through the years for conferences. Good price....basic but adequate. Bed was more comfortable than some other higher price hotels. When you are not in your room for the entire day, you really just need a good bed and clean room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and good views from the property other than the construction next door.
Stayed 1 night in Jan 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was quiet
Stayed 1 night in Jan 2025

6/10 Okay

Lisa

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was an "old-school", 2-story, doors to the outside model. Convenient and very quiet. COZY. Close to shopping and restaurants. I'd stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Dec 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly breakfast staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent with the exception of the breakfast choices. FRESH fruit would have made the breakfast better.
Stayed 5 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It is an old style motel, but clean and welcoming. Small but nice bathroom and comfortable beds. Very skimpy breakfast and heat was a bit challenged. Not my usual Marriott, but comfortable and pleasant all totaled, if sparse.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for Thanksgiving and loved it. Housekeeping did a great job with keeping our room clean. Breakfast wasn’t that great, they need more options for food but other than that, it was great.
Stayed 2 nights in Nov 2024

8/10 Good

dara

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

CHADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds are comfortable
Stayed 1 night in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Tv doesn’t work. Vanity light takes 5 minutes to turn on.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

It was ok

Good enough for a few days. Light over the sink took a good 5 minutes to turn on. 1 bed was super soft and the other was not.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and reasonable price

Stayed 2 nights in Nov 2024

10/10 Excellent

Vanitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and amazing location
Stayed 1 night in Jul 2024