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Best Western Mountainbrook Inn

2.5 star property

Photo gallery for Best Western Mountainbrook Inn

Outdoor pool, pool umbrellas, pool loungers
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View
Free daily full breakfast
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$106
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
3811 Soco Road Route 19, Maggie Valley, NC, 28751
  • Place, Maggie Valley Gem Mine
    ‪3 min walk‬
  • Place, Maggie Valley Festival Grounds
    ‪14 min walk‬
  • Place, Wheels Through Time Museum
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(19 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(69 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

King Room with Balcony

  • Sleeps 4

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Mountain View, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer

  • Sleeps 4

About the area

Maggie Valley

At Best Western Mountainbrook Inn you'll be within just a 15-minute stroll of Maggie Valley Festival Grounds and Stompin' Ground. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and free self-parking. .Enjoy the seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Free full breakfast is available daily between 6:00 AM and 9:00 AM. .Sights within a 10-minute drive of this Maggie Valley hotel include Wheels Through Time Museum and Soco Falls.

What's nearby

  • Maggie Valley Gem Mine - 3 min walk - 0.3 km
  • Fantasy Golf & Game Room - 5 min walk - 0.4 km
  • Maggie Valley Festival Grounds - 14 min walk - 1.2 km
  • Stompin' Ground - 17 min walk - 1.4 km
  • Wheels Through Time Museum - 20 min walk - 1.7 km

Getting around

  • Asheville Regional Airport (AVL) - 44 min drive

Restaurants

  • ‪Ben’s Backdraft BBQ - ‬11 min drive
  • ‪Maggie's Galley - ‬14 min drive
  • ‪Joey's Pancake House - ‬10 min walk
  • ‪The Swag Country Inn - ‬25 min drive
  • ‪Butts On The Creek - ‬4 min drive

About this property

Best Western Mountainbrook Inn

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. An outdoor pool, barbecue grills, and a vending machine are also featured at Best Western Mountainbrook Inn. Free self parking is available.

Smoking is allowed in designated areas at this Maggie Valley hotel.

  • 50 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • BBQ grill(s)
  • Smoking in designated areas
Best Western Mountainbrook Inn offers 50 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Mountainbrook
Best Western Mountainbrook Inn
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Maggie Valley
Mountainbrook Inn
Best Western Maggie Valley
Best Western Mountainbrook Hotel Maggie Valley
Maggie Valley Best Western
Mountainbrook Maggie Valley
Best Western Mountainbrook Inn Hotel
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Inn Hotel Maggie Valley

Frequently asked questions

Is parking available at Best Western Mountainbrook Inn?

Yep, Best Western Mountainbrook Inn has a free self car park.

How much does it cost to stay at Best Western Mountainbrook Inn?

As of 27 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western Mountainbrook Inn on 1 Mar 2026 start from 106.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Mountainbrook Inn have a pool?

Best Western Mountainbrook Inn has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from May to September.

Does Best Western Mountainbrook Inn serve breakfast?

Yep, visitors highly rate the free full breakfast here! Available daily between 6:00 AM and 9:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Mountainbrook Inn?

No, Best Western Mountainbrook Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Mountainbrook Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Mountainbrook Inn?

No, only service animals are allowed.

Is there a golf course on site at Best Western Mountainbrook Inn?

There isn't one on site, but Fantasy Golf & Game Room is a short 3-minute walk away.

Best Western Mountainbrook Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1001 reviews
Rating 8 - Good. 315 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Rachael

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We turned the water on for my childs bath and immediately orange and red liquid came out. We cant seem to get a refund for our stay it was very dirty
Stayed 1 night in Nov 2025

6/10 Okay

adam

Stayed 1 night in Nov 2025

10/10 Excellent

Deanne, Hyannis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, a little worn, but clean and comfortable. The staff was EXCELLENT. Right after checking in, I tried to open the fridge to atore my diabetic mefs. The door was stuck. When I got it open, it came with a little snowfall. The entire freezer compartment was packed with frost. Of course, the bottom half eas warm. I called the front desk & they sent 2 gentleman up right away. Once they saw the ossue, they moved me to a new room right away! The free nr4eakfasts were great. Lot of variety. Eggs with cheese (think mini cheese omelet), sausage, toadt, biscuits, gravy, make-your-own waffles station (choose 1-4 mini waffles). Cereal wirh milk and oatmeal, mini muffins, fresh fruits, coffee & juices. Only thing unavailable was the fresh yogurt station, but plenty to choose. I would stay here again without hesitation.
Stayed 2 nights in Nov 2025

6/10 Okay

Jonathan, Selma

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was in good condition. Nothing special. But clean!
Stayed 2 nights in Nov 2025

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean and the people at the desk were very polite and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Sherri

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was very clean. The staff is very welcoming. The breakfast was really nice. I would definitely stay here again.
Stayed 1 night in Nov 2025

2/10 Terrible

Larry

Business traveller
Thought i was booking directly with the best western but was thru Hotels.com, the switched the dates for ck in and when i arrived they said it wasn’t till next week my res. Because it was thru hotel.com a 3rd party i was out my entire money i paid. Not happy
Stayed 1 night in Nov 2025

8/10 Good

Loria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, staff was friendly, but room could have been cleaner
Stayed 1 night in Oct 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Yes good service
Stayed 1 night in Oct 2025

2/10 Terrible

karen

Liked: Staff & service
Disliked: Property conditions & facilities
not like any best western we have stayed in across the united states. definitely needs updating the rooms. The Worst one was in Phoenix AZ. We paid in advance and when we arrived it was in a dangerous drug activity area. three ladies traveling alone would not have been safe and we called the front desk and he would not cancel and refund my money. we never got out of our car.
Stayed 1 night in Oct 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service
The room was ok! Nothing great or special. It is close to main road so unless you sleep through anything or bring a sound machine, you hear traffic all through night. The curtains do not cover entire window to block outside lights, so if you like total dark to sleep, that will not happen. No elevator if on second level. Other than those things, all was good. Beds were comfortable and room clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay if you’re heading to harrahs but don’t want to stay at the casino. Lots of food and shopping options in a quiet little town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms very nice location. Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Vance

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Nice for the price. Clean and friendly people who were very helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Check in staff just looked at me when i entered. Didnt stand or greet me. Refridgerator in room was frozen over. Was told they'd defrost it next day. Instead brought a smaller fridge which i agreed was fine. But the maintenance cleaned it with so much sanitizer that we couldnt use it because of the smell. Front desk lady tried to wipe it clear of the smell. Didnt work. Told the front desk man. He just shrugged. Bathroom floor was not clean. Check out morning we had no hot water. Dissapointing stay.
Stayed 4 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael, Blythewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but does need some touch up repair around fixtures like tissue box and toilet paper roll. Bed very comfortable and the heat / AC worked very well. Good size rooms. Would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Breakfast was good. Our Mountain View room had the perfect view.
Stayed 2 nights in Oct 2025

6/10 Okay

Arlene

Stayed 3 nights in Oct 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Sheila

Stayed 1 night in Oct 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very pleasant and helpful. Parking was good. We didn't it breakfast there. We had plans elsewhere.
Stayed 2 nights in Oct 2025

2/10 Terrible

Vallen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
So first of all, the best thing was the mattress the worst things were the shower was moldy. There was no hot water at all our entire stay, and the hairdryer did not work at all. Breakfast was cold what there was of it and the poor girl who was running the front desk, didn’t speak very good English. She was a foreign girl, and I certainly appreciate her. However, she was just like abandoned by the owner or manager person.
Stayed 1 night in Oct 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025