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Pullman Chennai Anna Salai - Premium Brand By Accor

4.5 star property
Luxury hotel connected to a shopping centre in Chennai with 2 restaurants

Photo gallery for Pullman Chennai Anna Salai - Premium Brand By Accor

Cocktail bar
Property video
Pool
Front of property
Presidential Suite, 1 King Bed | Living room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • All-inclusive
  • Gym
  • Spa
The current price is AU$200
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
636,Anna Salai, Satya Murthy Nagar, Chennai, Tamil Nadu, 600035
  • Place, Pondy Bazaar
    ‪13 min walk‬
  • Place, Consulate General of the United States, Chennai
    ‪4 min drive‬
  • Place, Apollo Hospital
    ‪5 min drive‬
  • Airport, Chennai (MAA-Chennai Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Highlights

Air conditioning
HDTV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Club Room, 1 King Bed

Highlights

Air conditioning
HDTV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
HDTV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living room

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
HDTV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living room

Presidential Suite, 1 King Bed

Highlights

Air conditioning
HDTV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Club Room, 1 King Bed

Highlights

Air conditioning
HDTV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
HDTV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Air conditioning
HDTV
Premium bedding
Bathrobes
Hairdryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Living area

Superior Suite, 1 King Bed

Highlights

Air conditioning
HDTV
Premium bedding
Separate bath and shower
Private bathroom
Deep-soaking bath
Bathrobes
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Premium bedding, minibar, in-room safe, desk

Premier King Room

  • Sleeps 2

View all photos for Club King Room

Premium bedding, minibar, in-room safe, desk

Club King Room

  • Sleeps 2

View all photos for Executive Suite Non Smoking

Premium bedding, minibar, in-room safe, desk

Executive Suite Non Smoking

  • Sleeps 2

View all photos for Raintree Suite

Premium bedding, minibar, in-room safe, desk

Raintree Suite

  • Sleeps 2

View all photos for Studio

Bathroom

Studio

  • Sleeps 2

View all photos for SUPERIOR ROOM KING BED

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM KING BED

  • Sleeps 2

View all photos for SUPERIOR ROOM TWIN BED

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM TWIN BED

  • Sleeps 2

View all photos for DELUXE ROOM WITH 1 KING BED

Premium bedding, minibar, in-room safe, desk

DELUXE ROOM WITH 1 KING BED

  • Sleeps 3

View all photos for STUDIO ROOM WITH KITCHENETTE WITH 1 KING BED

Premium bedding, minibar, in-room safe, desk

STUDIO ROOM WITH KITCHENETTE WITH 1 KING BED

  • Sleeps 2

View all photos for SUPERIOR CLUB ROOM WITH 1 KING BED

Premium bedding, minibar, in-room safe, desk

SUPERIOR CLUB ROOM WITH 1 KING BED

  • Sleeps 2

View all photos for DELUXE CLUB ROOM WITH 1 KING BED

Premium bedding, minibar, in-room safe, desk

DELUXE CLUB ROOM WITH 1 KING BED

  • Sleeps 2

View all photos for SUPERIOR SUITE WITH 1 KING BED

Premium bedding, minibar, in-room safe, desk

SUPERIOR SUITE WITH 1 KING BED

  • Sleeps 2

View all photos for DELUXE SUITE WITH 1 KING BED

Living area

DELUXE SUITE WITH 1 KING BED

  • Sleeps 2

View all photos for PRESIDENTIAL SUITE WITH 1 KING BED

Living area

PRESIDENTIAL SUITE WITH 1 KING BED

  • Sleeps 2

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About the area

Chennai

Pullman Chennai Anna Salai - Premium Brand By Accor places you in the heart of Chennai, connected to a shopping centre and 2.8 km (1.8 mi) from Consulate General of the United States, Chennai. Highlights at this luxury hotel include 2 restaurants, a full-service spa and free valet parking. .The restaurant, Mercato, is open for breakfast, lunch and dinner. Mercato Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the gym and pool loungers. 13767 square feet (1279 square metres) of event facilities include 2 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Continental breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .With a stay at this 4.5-property class Mylapore Tiruvallikk hotel, you'll be 4.3 km (2.6 mi) from Express Avenue and 4.4 km (2.8 mi) from Apollo Hospital.

What's nearby

  • Pondy Bazaar - 13 min walk - 1.1 km
  • Consulate General of the United States, Chennai - 4 min drive - 3.0 km
  • Apollo Hospital - 5 min drive - 4.1 km
  • Express Avenue - 5 min drive - 4.4 km
  • Chennai Trade Centre - 10 min drive - 9.1 km

Getting around

  • Nandanam Station - 5 min walk
  • Saidapet Metro Station - 5 min drive
  • Chennai International Airport (MAA) - 31 min drive

Restaurants

  • Koox
  • Sashwatha Cafe
  • Food Exchange
  • Nippon Japanese Resturant
  • Dou Bakehouse

About this property

Pullman Chennai Anna Salai - Premium Brand By Accor

Luxury hotel connected to a shopping centre in Chennai with 2 restaurants
Some rates at Pullman Chennai Anna Salai - Premium Brand By Accor are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Pullman Chennai Anna Salai - Premium Brand By Accor offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 13767 square feet (1279 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the luxury Pullman Chennai Anna Salai - Premium Brand By Accor. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Chennai hotel.

  • 232 guestrooms or units
  • 13 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • 13767 sq ft of conference space
  • 1279 sq. m of conference space
  • Built in 2010
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Pullman Chennai Anna Salai - Premium Brand By Accor offers 232 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LED televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Chennai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; INR 1,550 for adults and INR 770 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Mercato
  • Mercato Bar
  • Up North

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 13,767 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (173 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 13 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The extra-person fee includes a mattress on the floor (extra beds are not available).
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Chennai Anna Salai - Premium Brand By Accor

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately INR 1550 for adults and from INR 770 for children
  • Airport shuttle fee: INR 2300 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Barclaycard, debit cards and cash. Only bookings from non-local guests are accepted. Guests whose residence is within the same city as the property will not be allowed to check in. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Anna Salai
Anna Salai Raintree
Hotel Anna Salai
Hotel Raintree
Hotel Raintree Anna Salai
Raintree Anna Salai
Raintree Hotel
Raintree Hotel Anna Salai
The Raintree Hotel, Annasalai Hotel Chennai (Madras)
Raintree Anna Salai Hotel Chennai
Raintree Anna Salai Hotel
Raintree Anna Salai Chennai
The Raintree Hotel Anna Salai
The Raintree Anna Salai
The Raintree Anna Salai
Pullman Chennai Anna Salai
The Raintree Hotel Anna Salai
Pullman Chennai Anna Salai - Premium Brand By Accor Hotel
Pullman Chennai Anna Salai - Premium Brand By Accor Chennai

Frequently asked questions

What is the cancellation policy at Pullman Chennai Anna Salai - Premium Brand By Accor?

Pullman Chennai Anna Salai - Premium Brand By Accor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Chennai Anna Salai - Premium Brand By Accor?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at Pullman Chennai Anna Salai - Premium Brand By Accor on 26 Oct 2025 start from AU$200.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Chennai Anna Salai - Premium Brand By Accor?

Yep, Pullman Chennai Anna Salai - Premium Brand By Accor has a free self car park and free valet parking.

Are there any beaches close to Pullman Chennai Anna Salai - Premium Brand By Accor?

The closest beach to Pullman Chennai Anna Salai - Premium Brand By Accor is Marina Beach (5.5 km).

Is there a spa on site at Pullman Chennai Anna Salai - Premium Brand By Accor?

Yep, there is an onsite spa at Pullman Chennai Anna Salai - Premium Brand By Accor. You'll enjoy services like massages.

What makes Pullman Chennai Anna Salai - Premium Brand By Accor a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Pullman Chennai Anna Salai - Premium Brand By Accor.

Does Pullman Chennai Anna Salai - Premium Brand By Accor serve breakfast?

Yeah, continental brekkie is on offer weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Pullman Chennai Anna Salai - Premium Brand By Accor?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pullman Chennai Anna Salai - Premium Brand By Accor?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pullman Chennai Anna Salai - Premium Brand By Accor?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pullman Chennai Anna Salai - Premium Brand By Accor?

No, pets and service animals are not allowed.

Reviews

Pullman Chennai Anna Salai - Premium Brand By Accor Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 406 out of 691 reviews
Rating 8 - Good. 203 out of 691 reviews
Rating 6 - Okay. 49 out of 691 reviews
Rating 4 - Poor. 17 out of 691 reviews
Rating 2 - Terrible. 16 out of 691 reviews

Reviews

10/10 Excellent

Shruti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sriram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean rooms , kid-friendly, located close to the US Consulate
Stayed 3 nights in Jul 2025

10/10 Excellent

ravicharan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close is consulate
Stayed 1 night in Jul 2025

8/10 Good

Viveak

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

umakanth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Great stay, service needs improving

The hotel is really good with an executive feel to it. However, there were some small repetitive shortcomings in the service that made the overall experience slightly inconvenient. Also, this is not their fault, but the location is currently experiencing road works and the hotel was difficult to access.
Twin Room
Stayed 2 nights in Jul 2025

10/10 Excellent

Dipshi

Stayed 1 night in Jul 2025

8/10 Good

Husein

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Stay was spoiled by loud music noise during the weekend as the room was above the event hall and we were not notified of this, had one sleepless night before we were moved to another room. Washrooms require bars/hooks to hang towels and clothes, shower requires fittings to put your own shamoo/soap and toileteries
Stayed 9 nights in Jun 2025

10/10 Excellent

Shabbir

Stayed 1 night in Jul 2025

4/10 Poor

mustafa

Stayed 12 nights in Jun 2025

6/10 Okay

Burhanuddin

Stayed 11 nights in Jun 2025

8/10 Good

Mohammed, Katy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 12 nights in Jun 2025

6/10 Okay

Kosh

Travelled with family
Liked: Amenities, property conditions & facilities
Staff accused wrongfully for a missing dryer which they later found and apologize. It’s too late for them to fix the embarrassment
Stayed 1 night in Jul 2025

10/10 Excellent

Sakana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room!
Stayed 1 night in Jun 2025

10/10 Excellent

Selvaraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s on main road too hard to get a transport
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently refurbished hotel with lovely rooms and decor. Very friendly and accommodating staff. Special thank you to Manisha for looking after us so well every day at breakfast. Only downside is that the location is on the main road which isn’t really suitable for walking.
Stayed 3 nights in May 2025

8/10 Good

Terry, Campbell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Narayanasamy, Tampa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was under renovation and we were not aware
Stayed 6 nights in Jan 2024

8/10 Good

Rajnish Kumar

Stayed 3 nights in Feb 2024

8/10 Good

Karun

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Under renovation - cheap room, cheap experience

Hotel is under renovation - they did tell us right from the start. I guess the price was lower than expected for that reason. That said, a lot of the smaller things were far from 5 star level. The bedding, towels, toiletries were all just... okay? Nothing bad, but not premium. Staff were helpful and pleasant. Included breakfast was good but barely changed over 5 days so some variety would be nice.
Stayed 5 nights in Feb 2024

10/10 Excellent

Lakshmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Sanjeev, Bengaluru

Business traveller
Liked: Staff & service
Construciton was gong on and it was noise and dirty too
Stayed 4 nights in Jan 2024

6/10 Okay

VIKRAM, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, amenities, property conditions & facilities
Totally let down by this reservation. Upon entering the property I was told there was ongoing construction on the property and basically all amenities were off limits. I should have left right then. I decided to proceed with the stay figuring that it being a weekend construction would be non-existent or at least less. To my amazement, construction was going full force from 7am until 8pm on Saturday and the time I was there on Sunday! The hotel should show a little respect for their guests especially on a weekend. I could not even call down to the reception because my phone in room did not work. Adding to my displeasure was the hour long sound of something throwing up in another room, which the sound echoed through the vents from some other floor. Not an exciting sound to hear in the morning before breakfast. My last complaint, and probably most discusting, was that the first night I encountered 3 mosquitos at night. Two I was able to kill when I woke up throughout the night. The third actually went up my nose and bite and caused me to have a bloody nose, which got all over the blankets. Terrible and worrisome experience. I hope that I have not contracted anything from these mosquitos! The only credit I will give is to the staff and breakfast experience which I thought was excellent but was overshadowed by the constant construction noise and bugs!