Citrus Hotel Cheltenham by Compass Hospitality puts you in the heart of Cheltenham, within just a 10-minute stroll of Cheltenham Town Hall and Everyman Theatre. Highlights at this hotel include free in-room WiFi. .Lobby Bar is the hotel's own lobby lounge. Other amenities include free WiFi in public areas, a snack bar/deli and coffee/tea in a common area. Continental breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute walk of this 3-property class Cheltenham hotel include Cheltenham General Hospital and Cheltenham Art Gallery and Museum.
What's nearby
Cheltenham Town Hall - 4 min walk
Everyman Theatre - 7 min walk
Cheltenham General Hospital - 11 min walk
University of Gloucestershire - 17 min walk
Cheltenham Racecourse - 5 min drive
Getting around
Cheltenham Spa Station - 3 min drive
Birmingham Airport (BHX) - 73 min drive
Restaurants
Planet Caravan - 2 min walk
Moon Under Water - 2 min walk
German Doner Kebab - 3 min walk
Spectre - 3 min walk
Kibou Sushi - 8 min walk
About this property
Citrus Hotel Cheltenham by Compass Hospitality
Comfortable hotel, walk to Cheltenham Town Hall
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. Citrus Hotel Cheltenham by Compass Hospitality also features multilingual staff, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Smoking is allowed in designated areas at this 3-star Cheltenham hotel.
59 guestrooms or units
4 levels
Built in 1960
Deli
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Lift
Smoking in designated areas
Bar or lounge
Citrus Hotel Cheltenham by Compass Hospitality offers 59 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Languages
English, Polish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Free offsite parking within 1 metre
Street parking available
Parking on site (GBP 10 per day)
Extended parking on site (GBP 8 per day)
Limited on-site parking
Food and drink
Daily continental breakfast available for a fee
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Lobby Bar
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Business services
2 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
In-room accessibility
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessible (may have limitations)
More
4 floors
Built in 1960
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The property is closed between 22 December and 27 December.
Access methods
Staffed front desk
Pets
Pets: GBP 20 per pet, per night
Only dogs are allowed
Maximum 2 pets
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: from approximately GBP 0 to 6.95 for adults and from GBP 0 to 2.95 for children
Self-parking fee: GBP 10 per day
Extended parking fee: GBP 8 per day
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Union Pay and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Big Sleep Cheltenham
Big Sleep Hotel
Big Sleep Hotel Cheltenham
Big Sleep Hotel Cheltenham Compass Hospitality
Citrus Hotel Cheltenham Compass Hospitality
Big Sleep Cheltenham Compass Hospitality
Big Sleep Compass Hospitality
Citrus Cheltenham Compass Hospitality
Citrus Hotel Cheltenham by Compass Hospitality Hotel
Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham
Frequently asked questions
What is the cancellation policy at Citrus Hotel Cheltenham by Compass Hospitality?
Citrus Hotel Cheltenham by Compass Hospitality offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Citrus Hotel Cheltenham by Compass Hospitality?
As of 14 May 2024, prices found for a 1-night stay for 2 adults at Citrus Hotel Cheltenham by Compass Hospitality on 19 May 2024 start from AU$114.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Citrus Hotel Cheltenham by Compass Hospitality?
Yep, Citrus Hotel Cheltenham by Compass Hospitality has a self car park for GBP 10 per day. Additionally there is extended parking for GBP 8 per day. Onsite parking is limited.
Does Citrus Hotel Cheltenham by Compass Hospitality serve breakfast?
Sure does, continental breakfast is on offer daily.
Is there a free airport shuttle available at Citrus Hotel Cheltenham by Compass Hospitality?
No, Citrus Hotel Cheltenham by Compass Hospitality does not offer an airport shuttle service.
What time are check-in & check-out at Citrus Hotel Cheltenham by Compass Hospitality?
Check-in begins at 3:00 PM. Check-out time is 11 AM.
Are pets allowed at Citrus Hotel Cheltenham by Compass Hospitality?
Dogs are welcome at Citrus Hotel Cheltenham by Compass Hospitality, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.
Citrus Hotel Cheltenham by Compass Hospitality Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 235 out of 773 reviews" "
10 - Excellent
235
Rating 8 - Good. 311 out of 773 reviews" "
8 - Good
311
Rating 6 - Okay. 136 out of 773 reviews" "
6 - Okay
136
Rating 4 - Poor. 55 out of 773 reviews" "
4 - Poor
55
Rating 2 - Terrible. 36 out of 773 reviews" "
2 - Terrible
36
7.8/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
Glenn
12 Feb 2024
Glenn
Stayed 1 night in Feb 2024
2/10 Terrible
tim
4 Feb 2024
i was told i did t have a booking on that night and was turned away, I ended up sleeping in a bush
We arrived and the first room we was out Into was room 109 it was filthy there was black bits in the bathroom draws and dust well was
Thick and everywhere so we approached front desk and complained immediately they said we could move and agree with us and upgraded us to a suite upon the second floor 217 loverly clean room
But problems struck again the heating didn’t work and the staff couldn’t get it to work
In the words basil faulty it was flue bard so a portable
Heater was given to us after three hours and kept
On the room was kind of a tick (
But which room
Don’t have plug sockets next to the bed I
Thought this was stupid but the rest of the room was great laid out well as. We enjoyed
Despite the start and the ups and downs downs don’t let it put you of the hotel is. Very well located and the staff are just fabulous and awesome they work there socks of to make sure your stay goes well :)
10/10 staff
10/10 Breakfast it’s simple and cheap
7/10 for rooms and laid out and cleaness levels
4/10 Bar don’t have a great selection and. No sprits
10/10 for location
The hotel has a great location with underground parking for £10 a night (tight spaces so careful if you have a big car). Staff were very helpful and friendly. Rooms are basic but clean and comfortable - a great, value hotel with everything we needed. Would stay again.