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Hilton Garden Inn Watertown/Thousand Islands

3.0 star property

Photo gallery for Hilton Garden Inn Watertown/Thousand Islands

Exterior
Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area
Ballroom
Daily full breakfast for a fee
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$218
includes taxes & fees
21 June - 22 June

Explore the area

View map
1290 Arsenal Street, Watertown, NY, 13601
  • Place, Salmon Run Mall
    ‪13 min walk‬
  • Place, Regal Salmon Run
    ‪16 min walk‬
  • Place, Jefferson Community College
    ‪2 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪7 min drive‬

Room options

View all photos for 1 King Jr Ste Mobility/Hearing Access Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

1 King Jr Ste Mobility/Hearing Access Tub

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(16 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

  • 22 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Drinks & Snacks)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1 KING BED JUNIOR SUITE WITH SOFABED

In-room safe, desk, iron/ironing board, free cots/infant beds

1 KING BED JUNIOR SUITE WITH SOFABED

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • Free Wi-Fi

About the area

Watertown

At Hilton Garden Inn Watertown/Thousand Islands you'll be within a 20-minute stroll of Salmon Run Mall and Regal Salmon Run. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, The Grille, serves American cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and Hot tub. 6351 square feet (590 square metres) of event facilities include meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning full breakfast is served between 6 AM and 11:30 AM. There's also the convenience of RV/bus/truck parking. .Within a 20-minute drive of this 3-property class Watertown hotel, attractions include Lake Ontario and Fort Drum.

What's nearby

  • Salmon Run Mall - 13 min walk - 1.1 km
  • Regal Salmon Run - 16 min walk - 1.4 km
  • Jefferson Community College - 2 min drive - 3.3 km
  • Kostyk Field - 3 min drive - 4.0 km
  • Fort Drum - 15 min drive - 23.0 km

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 8 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Red Robin - ‬10 min walk
  • ‪Salmon Run Mall Food Court - ‬16 min walk

About this property

Hilton Garden Inn Watertown/Thousand Islands

Hilton Garden Inn Watertown/Thousand Islands offers its guests an indoor pool, a hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 6351 square feet (590 square metres) and includes a conference centre. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hilton Garden Inn Watertown/Thousand Islands. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Watertown hotel.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • Conference rooms
  • 6351 sq ft of conference space
  • 590 sq. m of conference space
  • Built in 2011
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Watertown/Thousand Islands offers 136 air-conditioned accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Ramada by Wyndham Watertown/Thousand Islands NY
Watertown
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 1,033 reviews
The price is AU$105
includes taxes & fees
11 June - 12 June
Ramada by Wyndham Watertown/Thousand Islands NY

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11:30 AM for a fee: USD 15.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (6,351 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15.95 for adults and from USD 6.95 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Thousand Islands
Hilton Garden Inn Watertown Thousand Islands
Hilton Garden Thousand Islands
Hilton Garden Watertown Thousand Islands
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands
Hilton Garn WatertownThousand
Hilton Garden Inn Watertown/Thousand Islands Hotel
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Watertown/Thousand Islands?

Hilton Garden Inn Watertown/Thousand Islands offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Watertown/Thousand Islands?

As of 2 June 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Watertown/Thousand Islands on 21 June 2026 start from AU$218, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Watertown/Thousand Islands?

Yep, Hilton Garden Inn Watertown/Thousand Islands has a free self car park.

Does Hilton Garden Inn Watertown/Thousand Islands have a pool?

Hilton Garden Inn Watertown/Thousand Islands has an indoor pool.

Is Hilton Garden Inn Watertown/Thousand Islands family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Watertown/Thousand Islands is a hit with families.

Does Hilton Garden Inn Watertown/Thousand Islands serve breakfast?

Sure does, full breakfast is offered daily between 6 AM and 11:30 AM.

Is there a free airport shuttle available at Hilton Garden Inn Watertown/Thousand Islands?

No, Hilton Garden Inn Watertown/Thousand Islands does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Watertown/Thousand Islands?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Watertown/Thousand Islands?

Check-in begins at 4 PM. Check-out time is noon.

Hilton Garden Inn Watertown/Thousand Islands Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shelby

Liked: Cleanliness, property conditions & facilities
Clean room and excellent staff loved the hot tub
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, amenities
Probably the best hotel we have ever stayed at. Facilities were clean and comfortable, staff were amazing and food was great. Will absolutely stay again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities
Clean room great staff. Nice restaurant
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful luxurious Room 👍
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, food and drinks were very good as well
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy stay there
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast with good, healthy food options and very timely and pleasant service all four days of our stay.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Excellent staff and great restaurant!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in with a smile. Always great staff here and a great hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ingrid M

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient Staff pleasant
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place with great staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good place to stay!!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Karis

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for all local tourism and business.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Andreea

Liked: Staff & service
The lobby had an interesting smell, room was clean, breakfast was decent
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place to stay!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was great! Hotel is great and is in a great area. Lots of restaurants and shopping around. Only complaint is it took like 30-40 minutes to get some hot water running in the shower!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Natalee

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Always my first choice when I travel to Binghamton
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Sybil

Liked: Cleanliness, staff & service
We were moved after midnight on our first night due to the heat pumping and not being able to turn the ac on. Our second room had no shampoo but my kids didn't let me know until check out. The staff was very friendly and very helpful and the food was great. The hotel was very accommodating to our dogs. Would for sure stay again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lady

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay overall. When we checked in, Anthony at the front desk greeted us with a warm smile and made us feel welcome right away. Our room was clean, and the staff throughout the hotel were friendly and accommodating. The pool and hot tub were nice, although they were quite full of kids at the time. Around 1 PM, a fire alarm disturbed our sleep and we had to evacuate the room. We weren’t informed about what caused it, which was a bit unsettling. Breakfast was good, and the server was very friendly. She even offered us breakfast to go for our road trip, which was a very thoughtful gesture. Overall, it was a good stay and we enjoyed our visit.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Will Stay Again

The employees were all so friendly and helpful. We had a wonderful stay.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! There is a bit of interstate noise, but nothing too bad. We will stay again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rick

The staff is very courteous, happy and Egan to help. The restaurant food is delicious and its a clean and tidy place
Stayed 2 nights in Jul 2025