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The Charles Hotel

3.0 star property
Comfortable hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for The Charles Hotel

Desk, soundproofing, iron/ironing board, free WiFi
Exterior
Bar (on property)
Shower, free toiletries, hair dryer, towels
Bar (on property)
Reviews
7.6

Good

Popular amenities

  • Restaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
15 New Road, Chatham, England, ME4 4QJ
  • Popular LocationHistoric Dockyard Chatham17 min walk
  • Popular LocationRochester Cathedral3 min drive
  • Popular LocationRochester Castle3 min drive
  • AirportRochester (RCS)12 min drive

Room options

View all photos for Deluxe Triple Room

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Triple Room

8.3/10 Very good

Highlights

Soundproofed
Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 28 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Double Room

7.5/10 Good

Highlights

Soundproofed
Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed, Non Smoking

Single Room, 1 Single Bed, Non Smoking

Single Room, 1 Single Bed, Non Smoking

9.3/10 Wonderful

Highlights

Soundproofed
Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 23 sq m
  • Sleeps 1
  • 1 Single Bed

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The price is AU$142
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includes taxes & fees
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About the area

Chatham

At The Charles Hotel you'll be within just a 15-minute stroll of Central Theatre and Fort Amherst. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This hotel has free WiFi in public areas, concierge services and a terrace. Additionally, you'll find free newspapers in the lobby, luggage storage and a front desk safe. .Within a 20-minute drive of this 3-property class Chatham hotel, attractions include Bluewater Shopping Centre and Leeds Castle.

What's nearby

  • Historic Dockyard Chatham - 17 min walk
  • The Vines Park - 2 min drive
  • Rochester Cathedral - 3 min drive
  • Rochester Castle - 3 min drive
  • Diggerland - 7 min drive

Getting around

  • Chatham Station - 3 min walk
  • London (SEN-Southend) - 68 min drive

Restaurants

  • Subway - 15 min walk
  • J D Wetherspoon the Thomas Waghorn - 3 min walk
  • Spoon World Buffet - 6 min walk
  • McDonald's - 4 min walk
  • The Prince of Wales - 4 min walk

About this property

The Charles Hotel

Comfortable hotel with restaurant and bar/lounge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Charles Hotel also features a terrace, concierge services, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this 3-star Chatham hotel.

  • 20 guestrooms or units
  • Conference rooms
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Charles Hotel offers 20 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Contactless check-in and contactless check-out are available.

Property is also known as

Charles Hotel Chatham
The Charles Hotel Hotel
The Charles Hotel Chatham
The Charles Hotel Hotel Chatham

Frequently asked questions

What is the cancellation policy at The Charles Hotel?

The Charles Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Charles Hotel?

As of 5 June 2024, prices found for a 1-night stay for 2 adults at The Charles Hotel on 9 June 2024 start from AU$124.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Charles Hotel?

Yep, The Charles Hotel has a free self car park.

Are there any beaches close to The Charles Hotel?

The closest beach to The Charles Hotel is Thorney Bay Beach (15.3 km).

Is there a free airport shuttle available at The Charles Hotel?

No, The Charles Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Charles Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Charles Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at The Charles Hotel?

No, pets are not allowed.

The Charles Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 55 out of 153 reviews" "
Rating 8 - Good. 54 out of 153 reviews" "
Rating 6 - Okay. 17 out of 153 reviews" "
Rating 4 - Poor. 10 out of 153 reviews" "
Rating 2 - Terrible. 17 out of 153 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Jeffery

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite a night
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
Stayed 1 night in Jan 2024

2/10 Terrible

Azhar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish
Rubbish...do not book this hotel.. there was no one on reception to let me check in... left on the end and booked another hotel.. seeking refund... Do not book!!!.
Stayed 1 night in Aug 2023

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Stephen

Business traveller
Liked: Cleanliness
Disliked: Staff & service
There was no hot water in the evening or in the morning for a shower, couldn’t find a member of staff to talk to, I was told there would be a full English breakfast available in the morning from 7am, myself and another guess was waiting around from 7.15 and again no member of staff to assist, all round very disappointing
Stayed 1 night in Jul 2023

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Jul 2023

4/10 Poor

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor condition and cleanliness and service.
Access to the hotel in normal opening hours difficult, needed to climb back ‘fire stairs’ to enter hotel at midday. Hotel very poor cleanliness. Would not have wanted family to stay there.
Stayed 1 night in Jul 2023

4/10 Poor

Julie

Business traveller
Stayed 1 night in Jun 2023

6/10 Okay

Anthony

Business traveller
Disliked: Cleanliness, staff & service
Bad stay
On arrival I booked a full English Breakfast so I did not have to worry about food for the day but I did not get this and was promised a refund but still not received. First day two eggs sausage hash browns toast brought to me cold. 2nd day toast eggs sausage milk out of date had to ask for orange juice fridge locked. 3rd day eggs sausage beans no toast had no bread Last day warm bread not toasted still white I paid 8 pounds a day for this I said if they sorted this out I would use them again but it hasn’t been I don’t think they have a hygiene certificate to cook breakfast vey disappointed.also bedding towels not changed had to ask on my forth day.
Stayed 5 nights in May 2023

2/10 Terrible

chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont book this hotel
I didn’t stay. We arrived at 3pm and the place was empty. We rang the bell and called the hotel - knocked on doors and despite waiting for an hour, the hotel remained empty with no staff around. We had to ring round other hotels to find alternative accommodation and thankfully managed to find somewhere. At approx 10.40pm, the hotel rang me and asked if I was arriving - I explained our experience and said we would not be staying or paying for our accommodation. I would not recommend this hotel
Stayed 1 night in Dec 2022