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Hyatt Place Charlotte Airport / Billy Graham Parkway

3.0 star property

Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Lobby
Lobby sitting area
1 bedroom, premium bedding, desk, blackout curtains
1 bedroom, premium bedding, desk, blackout curtains
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$185
includes taxes & fees
24 May - 25 May

Explore the area

View map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Place, Charlotte Regional Farmers Market
    ‪17 min walk‬
  • Place, Billy Graham Library
    ‪18 min walk‬
  • Place, Renaissance Park
    ‪19 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Guest Room, Room, 2 Double Beds

1 bedroom, premium bedding, desk, blackout curtains

Guest Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(73 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Guest Room, Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Guest Room, Room, 1 King Bed

9.0 out of 10
Wonderful
(89 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Specialty)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed (Specialty)

7.0 out of 10
Good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Specialty)

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Double Beds (Specialty)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed, Accessible (Shower)

8.4 out of 10
Very good
(14 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Charlotte

At Hyatt Place Charlotte Airport / Billy Graham Parkway you'll be 2 km (1.2 mi) from Billy Graham Library and 2 km (1.3 mi) from Renaissance Park. Highlights at this hotel include a complimentary breakfast, a restaurant and a free airport shuttle. .The hotel's own lounge bar is a nice place to enjoy a drink. 900 square feet (84 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Charlotte hotel include Bank of America Stadium and Charlotte Convention Center.

What's nearby

  • Charlotte Regional Farmers Market - 17 min walk - 1.5 km
  • Billy Graham Library - 18 min walk - 1.6 km
  • Renaissance Park - 19 min walk - 1.6 km
  • Bank of America Stadium - 9 min drive - 10.4 km
  • Carowinds Theme Park - 12 min drive - 16.0 km

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 16 min drive
  • Charlotte-Douglas International Airport (CLT) - 8 min drive

Restaurants

  • ‪7-Eleven - ‬3 min drive
  • ‪Coffey Creek Cafe - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Panera Bread - ‬20 min walk
  • ‪Jersey Mike's Subs - ‬2 min walk

About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. The business-friendly Hyatt Place Charlotte Airport / Billy Graham Parkway also features a 24-hour fitness centre, concierge services, and a corner/local shop. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 900 sq ft of conference space
  • 84 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Charlotte Airport / Billy Graham Parkway offers 127 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Parking on site (USD 12 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Frequently asked questions

What is the cancellation policy at Hyatt Place Charlotte Airport / Billy Graham Parkway?

Hyatt Place Charlotte Airport / Billy Graham Parkway offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Charlotte Airport / Billy Graham Parkway?

As of 8 May 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Airport / Billy Graham Parkway on 24 May 2026 start from AU$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Charlotte Airport / Billy Graham Parkway?

Yep, Hyatt Place Charlotte Airport / Billy Graham Parkway has a self car park with in/out privileges for USD 12 per day. A self car park is also available, for a fee.

What makes Hyatt Place Charlotte Airport / Billy Graham Parkway a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Place Charlotte Airport / Billy Graham Parkway.

Is Hyatt Place Charlotte Airport / Billy Graham Parkway family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Charlotte Airport / Billy Graham Parkway is a hit with families.

Does Hyatt Place Charlotte Airport / Billy Graham Parkway serve breakfast?

Yep, visitors are hooked on the free buffet brekkie here! Available on weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hyatt Place Charlotte Airport / Billy Graham Parkway?

Yep, there's a free airport shuttle that runs from 5:00 AM - midnight.

Is there a bar or restaurant at Hyatt Place Charlotte Airport / Billy Graham Parkway?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Charlotte Airport / Billy Graham Parkway?

Check-in begins at 3:00 PM. Check-out time is noon.

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 600 out of 1087 reviews
Rating 8 - Good. 211 out of 1087 reviews
Rating 6 - Okay. 152 out of 1087 reviews
Rating 4 - Poor. 52 out of 1087 reviews
Rating 2 - Terrible. 72 out of 1087 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

goldie

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Royce

Stayed 2 nights in Jan 2026

6/10 Okay

Gregg

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
There were several issues when I arrived but the staff handled them sufficiently and had positives attitudes thanks
Stayed 2 nights in Jan 2026

8/10 Good

Bernadette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was excellent. Check-in/out was perfect.
Stayed 1 night in Jan 2026

4/10 Poor

Austyn

Stayed 1 night in Jan 2026

8/10 Good

Bruno

Liked: Cleanliness, staff & service, amenities
Room is very spacious.
Stayed 1 night in Jan 2026

8/10 Good

Michael Waterbury

Stayed 1 night in Jan 2026

6/10 Okay

Shari

Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Stayed 2 nights in Jan 2026

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
All was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Room was clean staff was friendly.
Stayed 1 night in Jan 2026

2/10 Terrible

Brian

Disliked: Cleanliness
This was a terrible experience in attempting to stay at Hyatt Place. I originally booked my reservation around 6pm after my flight was canceled. I received my confirmation email with notes to call for shuttle pick up once I made it to baggage claim. I had my bags so to head that way and call. The first time I called made it to the automated system asking what I was calling about to better serve me. I tried to bypass the automated and wanted to speak with a representative to have the shuttle sent for pick up. It placed me on hold. I was on hold for 2 minutes before the phone call was ended, not by my doing. I called back did the same thing and the phone call was ended again while waiting on hold. I attempted to call numerous times and the line appeared to have been disconnected. So I appended to chat the property through the Expedia app. I sent 3 messages in the span of an hour with no responses. I the went to the hotels website and attempted to chat with a live representative however they were unable to send the shuttle service. They provided me with an email address to contact the property directly. I sent and email letting the property know I was at the airport waiting for shuttle pickup and I have tried to contact them multiple times with no success. A day later still no response. After all this happening I decided to not stay at this hotel. They would not response to me or even answer any calls. Very disappointing service and experience.
Stayed 1 night in Jan 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great proximity to restaurants, Spectrum Center, and shopping. Great rooftop bar. My only complaints was housekeeping never cleaned the room. After the third day I reported it to the front desk and the room still didn't get cleaned.
Stayed 1 night in Jan 2026

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Good breakfast, Courteous staff, close proximity to shopping and dinning.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrea, Oregonia

Stayed 1 night in Jan 2026

10/10 Excellent

Jerica

Stayed 1 night in Jan 2026

10/10 Excellent

Lashonda

Stayed 1 night in Jan 2026

10/10 Excellent

Karenda

To start with the shuttle driver was playing Christian music!
Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, amenities
The breakfast was very nice!! All of the choices one might expect.
Stayed 1 night in Jan 2026

8/10 Good

Denise

Stayed 1 night in Jan 2026

6/10 Okay

Aurora

Travelled with family and small children
Liked: Cleanliness
The room was nice. The the fact that I had to pay for parking was a bit of a not happy surprise. In certain parts of the hotel, it could probably be updated like the elevator, the floor is kind of coming up. But all around it was a nice stay. .
Stayed 1 night in Jan 2026

6/10 Okay

Marcela

Liked: Cleanliness, property conditions & facilities
Room was comfortable and staff was great. However, breakfast was not good at all. Food was overcooked and unappetizing. Definitely an area to improve on.
Stayed 1 night in Jan 2026

2/10 Terrible

Lucy

Dirty
Stayed 1 night in Jan 2026

8/10 Good

MIchael

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and the breakfast was good wish the staff were a little bit more competent took 3 tries to book the airport shuttle
Stayed 2 nights in Jan 2026

8/10 Good

Natasia

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and comfortable, the staff was amazing especially Carol.
Stayed 2 nights in Jan 2026