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Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property
Hotel with free breakfast, near Renaissance Park

Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

City view
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Hypo-allergenic bedding, down duvets, in-room safe, desk
Lobby
Hypo-allergenic bedding, down duvets, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Housekeeping
The current price is AU$237
includes taxes & fees
29 June - 30 June

Explore the area

Map
4119 South Stream Boulevard, Charlotte, NC, 28217
  • Billy Graham Library
    ‪2 min drive‬
  • Bank of America Stadium
    ‪10 min drive‬
  • Spectrum Center
    ‪11 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, Accessible Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

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About the area

Charlotte

At Hyatt Place Charlotte Airport/Lake Pointe you'll be 0.9 km (0.6 mi) from Renaissance Park and 2.5 km (1.6 mi) from Billy Graham Library. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, seasonal outdoor swimming pool and pool loungers. Business amenities include meeting rooms, a 24-hour business centre, and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also self parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 3-property class Charlotte hotel include Bank of America Stadium and Charlotte Convention Center.

What's nearby

  • Billy Graham Library - 2 min drive - 2.0 km
  • Charlotte Premium Outlets - 8 min drive - 8.6 km
  • Bank of America Stadium - 10 min drive - 11.0 km
  • Charlotte Convention Center - 11 min drive - 12.0 km
  • Spectrum Center - 11 min drive - 12.7 km

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas International Airport (CLT) - 8 min drive

Restaurants

  • ‪Tequileria - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Kosta's Kitchen - ‬20 min walk
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪The Olde Mecklenburg Brewery & Biergarten - ‬5 min drive

About this property

Hyatt Place Charlotte Airport/Lake Pointe

Hotel with free breakfast, near Renaissance Park
Hyatt Place Charlotte Airport/Lake Pointe offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hyatt Place Charlotte Airport/Lake Pointe. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Conference rooms
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hyatt Place Charlotte Airport/Lake Pointe offers 122 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Similar properties

Premium bedding, desk, blackout curtains, iron/ironing board

Hyatt Place Charlotte Airport / Billy Graham Parkway

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 1,002 reviews
The price is AU$205
includes taxes & fees
6 July - 7 July
Hyatt Place Charlotte Airport / Billy Graham Parkway

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to midnight on request
  • Uncovered parking on site (USD 10 per day)
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 October to 27 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per day
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Hyatt Place Charlotte Airport/Lake Pointe?

Hyatt Place Charlotte Airport/Lake Pointe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Charlotte Airport/Lake Pointe?

As of 19 June 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Airport/Lake Pointe on 20 July 2025 start from AU$237.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Charlotte Airport/Lake Pointe?

Yep, Hyatt Place Charlotte Airport/Lake Pointe has an uncovered self car park for USD 10.00 per day. Uncovered extended parking costs USD 10.00 per day.

Does Hyatt Place Charlotte Airport/Lake Pointe have a pool?

Hyatt Place Charlotte Airport/Lake Pointe has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM (Seasonal outdoor pool open from June to September).

Is Hyatt Place Charlotte Airport/Lake Pointe family-friendly?

You bet! With amenities such as a deli and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Charlotte Airport/Lake Pointe is a hit with families.

Does Hyatt Place Charlotte Airport/Lake Pointe serve breakfast?

Yeah, complimentary continental brekkie is offered on weekdays from 6:00 AM to 9:30 AM and weekends between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hyatt Place Charlotte Airport/Lake Pointe?

Yep, there's a free airport shuttle that runs from 4:30 AM - midnight on request.

Is there a bar or restaurant at Hyatt Place Charlotte Airport/Lake Pointe?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Charlotte Airport/Lake Pointe?

Check-in begins at 3 PM. Check-out time is noon.

Hyatt Place Charlotte Airport/Lake Pointe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Aron

Travelled with group
Hotel was nice but my car was broken into along with several other cars
Stayed 1 night in Mar 2025

2/10 Terrible

shatima

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
There was no city view, the elevator was out the night we arrived
Stayed 1 night in Mar 2025

2/10 Terrible

Marco

Stayed 1 night in Mar 2025

10/10 Excellent

Briana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
beautiful hotel, everything was clean and transparent. cleaning crew was very sweet . upon initial check in the lady at the front wasn’t welcoming but everyone else was very helpful. $10 per day parking. highly recommended if you are looking for a hotel close to uptown!
Stayed 1 night in Mar 2025

6/10 Okay

William M Taylor, Columbia

Liked: Cleanliness, staff & service
Elevators broken morning we left and the bed in our room needed to be replaced. Staff very nice and breakfast was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!!

Our flight was cancelled, and we were stuck in Charlotte. Hyatt Place looked like a nice place. Employee on duty was truly magnificant! She went above and beyond for our brief stay. We will stay there again!!
Stayed 1 night in Feb 2025

10/10 Excellent

Jolee, Pawleys Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed with the parking option while we were away on a trip-very affordable. Also appreciated the shuttle to & from the airport. Would stay here again.
Stayed 1 night in Feb 2025

6/10 Okay

Manasa Harini

Business traveller
…
Stayed 1 night in Feb 2025

6/10 Okay

Erica

Liked: Cleanliness
Disliked: Staff & service
Staff was not very pleasant
Stayed 1 night in Dec 2024

2/10 Terrible

Gabriel

Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service
Loved the room but shower water needs to be hotter. But I honestly think it’s because it was cold asf the nights we stayed and the hot water heater must’ve been struggling
Stayed 2 nights in Dec 2024

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Isabella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was great and they were attentive and very well mannered staff. Check in very easy although we got there very late . Breakfast options were good. And they are dog friendly which i didnt know and the lady said bring them next time No complaintsabout my stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ericka

Travelled with family and small children
Liked: Cleanliness, amenities
Great stay
Stayed 2 nights in Dec 2024

8/10 Good

Christopher, The Woodlands

Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms. Shuttle was very convenient and on time.
Stayed 1 night in Nov 2024

8/10 Good

Lorenzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quick access to airport. Just what i was expecting
Stayed 1 night in Nov 2024

8/10 Good

Phyniques

Stayed 1 night in Oct 2024

4/10 Poor

Rick, Elizabethton

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel cannot deliver the expectations of a Hyatt product and should wear a different flag - especially when charging a Hyatt rate. The "motion detector light in the bathroom is ridiculous and untenable. The light turns on randomly and is crazy bright. The staff are not Hyatt quality - no greeting guests, no knowledge about the property. I went down for breakfast at 6:05am and an airline crew was waiting outside the closed door. i asked about breakfast the the front desk person said, "yeah they didn't show up today"..and went on to say, "you're lucky they came in at all". Having spent 7 years working for Hyatt, I can assure you this is not the product. Don't pay the Hyatt rate for this imitation.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were very friendly and helpful. Great first impression.
Stayed 1 night in Nov 2024