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Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property
Hotel with free breakfast, near Renaissance Park

Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

Free daily continental breakfast
Lobby
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Hypo-allergenic bedding, down duvets, in-room safe, desk
Hypo-allergenic bedding, down duvets, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Housekeeping
The current price is AU$195
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
4119 South Stream Boulevard, Charlotte, NC, 28217
  • Place, Billy Graham Library
    ‪2 min drive‬
  • Place, Charlotte Premium Outlets
    ‪8 min drive‬
  • Place, Bank of America Stadium
    ‪10 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(43 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (High Floor)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, Accessible Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, Roll-in Shower

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Charlotte

At Hyatt Place Charlotte Airport/Lake Pointe you'll be 0.9 km (0.6 mi) from Renaissance Park and 2.5 km (1.6 mi) from Billy Graham Library. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, seasonal outdoor swimming pool and pool loungers. Business amenities include meeting rooms, a 24-hour business centre, and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also self parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 3-property class Charlotte hotel include Bank of America Stadium and Charlotte Convention Center.

What's nearby

  • Billy Graham Library - 2 min drive - 2.0 km
  • Charlotte Premium Outlets - 8 min drive - 8.6 km
  • Bank of America Stadium - 10 min drive - 11.0 km
  • Charlotte Convention Center - 11 min drive - 12.0 km
  • Spectrum Center - 11 min drive - 12.7 km

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas International Airport (CLT) - 8 min drive

Restaurants

  • ‪7-Eleven - ‬2 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪Panera Bread - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk

About this property

Hyatt Place Charlotte Airport/Lake Pointe

Hotel with free breakfast, near Renaissance Park
Hyatt Place Charlotte Airport/Lake Pointe offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hyatt Place Charlotte Airport/Lake Pointe. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Conference rooms
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hyatt Place Charlotte Airport/Lake Pointe offers 122 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Bar (on property)
Hyatt Place Charlotte Airport / Billy Graham Parkway
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 1,004 reviews
The price is AU$186
includes taxes & fees
16 Nov - 17 Nov
Hyatt Place Charlotte Airport / Billy Graham Parkway

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to midnight on request
  • Uncovered parking on site (USD 10 per day)
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 October to 27 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per day
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Hyatt Place Charlotte Airport/Lake Pointe?

Hyatt Place Charlotte Airport/Lake Pointe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Charlotte Airport/Lake Pointe?

As of 21 Oct 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Airport/Lake Pointe on 16 Nov 2025 start from AU$194.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Charlotte Airport/Lake Pointe?

Yep, Hyatt Place Charlotte Airport/Lake Pointe has an uncovered self car park for USD 10.00 per day. Uncovered extended parking costs USD 10.00 per day.

Does Hyatt Place Charlotte Airport/Lake Pointe have a pool?

Hyatt Place Charlotte Airport/Lake Pointe has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM (Seasonal outdoor pool open from June to September).

Is Hyatt Place Charlotte Airport/Lake Pointe family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Charlotte Airport/Lake Pointe is a hit with families.

Does Hyatt Place Charlotte Airport/Lake Pointe serve breakfast?

Yeah, complimentary continental brekkie is offered on weekdays from 6:00 AM to 9:30 AM and weekends between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hyatt Place Charlotte Airport/Lake Pointe?

Yep, there's a free airport shuttle that runs from 4:30 AM - midnight on request.

Is there a bar or restaurant at Hyatt Place Charlotte Airport/Lake Pointe?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Charlotte Airport/Lake Pointe?

Check-in begins at 3 PM. Check-out time is noon.

Hyatt Place Charlotte Airport/Lake Pointe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 560 out of 1003 reviews
Rating 8 - Good. 235 out of 1003 reviews
Rating 6 - Okay. 105 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Devon

Liked: Staff & service
Room was a little dilapidated. Trim coming up and light switch only would stay lit for 90 seconds. As well as being pretty dusty, trash cans full when I arrived, and windows dirty. Other than that it was nice. 7/10
Stayed 5 nights in Jul 2025

4/10 Poor

Jessie

Travelled with family
Disliked: Staff & service
Due to its proximity to the airport, this property charges for parking. According to the front desk, guests often leave their cars at the hotel instead of the airport. If the property records your license plate information during your stay, you should only incur parking charges if your vehicle remains on-site longer than the authorized stay duration. Nevertheless, this policy seems unfair for guest stsying at the location. Unfortunately, the hotel's maintenance is inadequate. After reporting a malfunctioning refrigerator to the front desk, they promised to send someone to resolve the issue the following morning between 8-10, but mo one never showed up and the problem persisted. I recommend that families avoid this location. The beds in the double room are small, and the room layout is unusual. This was my first and last visit to this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yuver Gustavo

Stayed 1 night in Jul 2025

10/10 Excellent

gregg, Panama City Beach

Travelled with family
Liked: Cleanliness, amenities
Noce staff
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Jun 2025

10/10 Excellent

Abdallah

Stayed 5 nights in Jul 2025

10/10 Excellent

Janay

Stayed 1 night in Jul 2025

10/10 Excellent

Amberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cristina is the best! Loved her hospitality l
Stayed 4 nights in Jul 2025

10/10 Excellent

Mackendrie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and decent value for the price. Nothing fancy, but it worked fine for a short trip.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mackendrie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and decent value for the price. Nothing fancy, but it worked fine for a short trip.
Stayed 1 night in Jul 2025

10/10 Excellent

Jamail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean!I love the atmosphere
Stayed 2 nights in Jul 2025

10/10 Excellent

Waiky

Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Diasia helped me and was VERY friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Keisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Hilton nearby and the service and cleanliness was much better!
Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected stay after flight cancelled, no luggage

Flight canceled so arrived here late. Checking in pleasant but for an "airport hotel", it lacked toiletries when one arrives unexpectedly without luggage. Suggest having a bag ready with things like toothbrush, toothpaste, floss, comb, shower cap, etc. I needed a shower cap as room only had a shower so had to cover my hair with a trash bag. Room clean with nice layout!
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Jun 2025

10/10 Excellent

Shantell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, convenient, and affordable! The breakfast was good!
Stayed 2 nights in May 2025

10/10 Excellent

Catia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay everyone was super friendly and so attentive
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt Place Charlotte Airport/Lake Pointe served the absolutely best breakfast my husband and I have ever had at any hotel where we have stayed in the US. The room was large and very comfortable. The property is within walking distance of a nearby restaurant. The air shuttle driver was very conscientious and provided great shuttle service. We were very happy with our stay!
Stayed 1 night in Jun 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the Hyatt was great the staff was very friendly,the room was spacious and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary Ann

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Stayed 1 night in Jun 2025

8/10 Good

RICHARD P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. Hower, they didn't do the proper paperwork for our air park shuttle which led to some concerns that morning. It did work out finally
Stayed 1 night in Jun 2025