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Hampton Inn by Hilton Charlotte/Matthews

Property class: 3

Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

A spacious bar area with wooden chairs and a central island, equipped with coffee machines and a clock on the wall.
A vending machine area with snacks, drinks, and bottled water.
A modern hotel with a flat roof, multiple windows, and a swimming pool.
A swimming pool with a lifeguard chair, lounge chairs, and a fence.
An outdoor patio area with round tables and chairs, shaded by umbrellas, and surrounded by greenery.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$153
includes taxes & fees
8 Nov - 9 Nov

Explore the area

View map
9615 Independence Pointe Pkwy, Matthews, NC, 28105
  • Place, Matthews Heritage Museum
    ‪3 min drive‬
  • Place, Spectrum Center
    ‪18 min drive‬
  • Place, Bank of America Stadium
    ‪20 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪33 min drive‬

Room options

View all photos for 1 King Mobility Hearing Accessible Roll In Shower Non-Smoking

A hotel room with a large bed, a television, a desk with a chair, and a mirror.

1 King Mobility Hearing Accessible Roll In Shower Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Mobility Hearing Accessible with Tub Non-Smoking

A hotel room with a large bed, a television, a desk with a chair, and a mirror.

1 King Mobility Hearing Accessible with Tub Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Refrigerator Microwave Non-Smoking

A hotel room with a large bed, a desk, a chair, a television, and a dresser.

1 King Refrigerator Microwave Non-Smoking

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Microwave

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a nightstand with a lamp and phone.

Room, 1 King Bed, Microwave

8.2 out of 10
Very good
(14 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Microwave (Mobility and Hearing)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a nightstand with a lamp and phone.

Room, 1 King Bed, Accessible, Microwave (Mobility and Hearing)

7.6 out of 10
Good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Microwave (Mobility and Hearing)

A hotel room with a large bed, a desk with a television, a chair, a lamp, and a framed picture on the wall.

Room, 1 King Bed, Accessible, Microwave (Mobility and Hearing)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, Multiple Beds, Accessible, Microwave (Mobility and Hearing)

A hotel room with two beds, a wooden headboard, a bedside table with a lamp, and a carpeted floor.

Room, Multiple Beds, Accessible, Microwave (Mobility and Hearing)

8.0 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Microwave

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a nightstand with a lamp and phone.

Room, 1 King Bed, Microwave

  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Microwave

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a nightstand with a lamp and phone.

Room, 1 King Bed with Sofa bed, Microwave

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Microwave

A hotel room with two beds, a television, a desk, and a mirror.

Room, 2 Queen Beds, Microwave

8.6 out of 10
Excellent
(20 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the area

Matthews

At Hampton Inn by Hilton Charlotte/Matthews you'll be 2.8 km (1.7 mi) from Novant Health Matthews Medical Center and 3 km (1.9 mi) from Matthews Community Center. Highlights at this hotel include free buffet breakfast and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Within a 15-minute drive of this 3-property class Matthews hotel, attractions include Spectrum Center and Bojangles' Coliseum.

What's nearby

  • Matthews Heritage Museum - 3 min drive - 2.7 km
  • Spectrum Center - 18 min drive - 20.9 km
  • SouthPark Mall - 19 min drive - 18.6 km
  • Bank of America Stadium - 20 min drive - 23.2 km
  • Carowinds Theme Park - 24 min drive - 39.6 km

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas International Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬10 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Hampton Inn by Hilton Charlotte/Matthews

Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1119 square feet (104 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hampton Inn by Hilton Charlotte/Matthews. For a fee, parking is available.

This 3-star Matthews hotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 5 levels
  • Conference rooms
  • 1119 sq ft of conference space
  • 104 sq. m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hampton Inn by Hilton Charlotte/Matthews offers 91 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels and pay-per-view films.

This Matthews hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,001 reviews
The price is AU$154
includes taxes & fees
1 Nov - 2 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 5.12 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 1,119 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 18 2026 to September 30 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Frequently asked questions

What is the cancellation policy at Hampton Inn by Hilton Charlotte/Matthews?

Hampton Inn by Hilton Charlotte/Matthews offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn by Hilton Charlotte/Matthews?

As of 10 Oct 2026, prices found for a 1-night stay for 2 adults at Hampton Inn by Hilton Charlotte/Matthews on 8 Nov 2026 start from AU$153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn by Hilton Charlotte/Matthews?

Yep, Hampton Inn by Hilton Charlotte/Matthews has an uncovered self car park with in/out privileges for USD 5.12 per day. A self car park is also available, for a fee.

Does Hampton Inn by Hilton Charlotte/Matthews serve breakfast?

Yep, complimentary buffet brekkie is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hampton Inn by Hilton Charlotte/Matthews?

No, Hampton Inn by Hilton Charlotte/Matthews does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn by Hilton Charlotte/Matthews?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hampton Inn by Hilton Charlotte/Matthews Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 318 out of 769 reviews
Rating 8 - Good. 221 out of 769 reviews
Rating 6 - Okay. 113 out of 769 reviews
Rating 4 - Poor. 62 out of 769 reviews
Rating 2 - Terrible. 55 out of 769 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean the staff friendly, and we appreciated the shuttle to the airport
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great - staff, location, cleanliness!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend to anyone.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

There were some rude customers around but the hotel was nice
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff was helpful. The property has aged and is one of the older Hampton Inns. Good for a quick stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast. Seemed very safe. Enjoyable stay
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hot breakfast
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
I've been to quite a few Hampton Inn's and this left a lot to be desired.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful and kind. The room was clean and the hotel quiet. When we visit again, will definitely stay again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculate and clean. Staff were very nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This was one of my best experience using expedia, hotel was clean and staff was very delightful i will being coming back thank you
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the complimentary breakfast and the room accommodations.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
All the stuff was extremely courteous. The breakfast was good.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Pleasant staff. Generally nice
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
We have stayed at this property multiple times a year over the past several years. This was the first time our reservation was "moved" from a king room to a double room because they were overbooked and because we had booked through hotels.com. There was also hardly any parking because there were 3 large trucks pulling long trailers taking up 3-5 spots each.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We travel with our two dogs and they are pet friendly. The room was nice and very clean. The staff was friendly and very accommodating. The breakfast was good.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience and local food
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Location has restaurants and stores close by. Staff was friendly.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m was in a great handicap room with ease! Near the back entrance of the building and was well agreeable to have my dog who was very friendly and comfortable to sit in room when I step away. I put is doggy pad down and diaper on. He was on the bed sleeping like he would be at home with cartoons playing. I will stay again Wine that I have my brother and sister n law
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and pet friendly
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast subpar
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, but the waffle mix was watered down, they never did get fluffy or rise.
Stayed 2 nights in Apr 2026