HYATT house Charlotte/Center City

3.0 star property
Hotel with an outdoor pool, steps from Spectrum Center

Photo gallery for HYATT house Charlotte/Center City

Exterior
Exterior
Premium bedding, down duvets, pillow-top beds, desk
Premium bedding, down duvets, pillow-top beds, desk
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$249
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
435 E Trade Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪1 min walk‬
  • Place, NASCAR Hall of Fame
    ‪7 min walk‬
  • Place, Charlotte Convention Center
    ‪8 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
HDTV
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(155 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
HDTV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
HDTV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Charlotte

HYATT house Charlotte/Center City puts you in the heart of Charlotte, steps from Spectrum Center and within a 10-minute stroll of NASCAR Hall of Fame. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. 2183 square feet (203 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 3-property class Uptown Charlotte hotel include Charlotte Convention Center and Bank of America Stadium.

What's nearby

  • Spectrum Center - 1 min walk - 0.1 km
  • Queen City Quarter - 3 min walk - 0.3 km
  • NASCAR Hall of Fame - 7 min walk - 0.7 km
  • Charlotte Convention Center - 8 min walk - 0.7 km
  • Bank of America Stadium - 15 min walk - 1.3 km

Getting around

  • CTC - Arena Tram Stop - 1 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas International Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Midnight Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬3 min walk
  • ‪RedEye Diner - ‬4 min walk
  • The Public House

About this property

HYATT house Charlotte/Center City

Hotel with an outdoor pool, steps from Spectrum Center
HYATT house Charlotte/Center City offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2183 square feet (203 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly HYATT house Charlotte/Center City. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 163 guestrooms or units
  • 17 levels
  • Conference rooms
  • 2183 sq ft of conference space
  • 203 sq. m of conference space
  • Built in 2010
  • Breakfast available (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
HYATT house Charlotte/Center City offers 163 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

Frequently asked questions

What is the cancellation policy at HYATT house Charlotte/Center City?

HYATT house Charlotte/Center City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HYATT house Charlotte/Center City?

As of 24 Jan 2026, prices found for a 1-night stay for 2 adults at HYATT house Charlotte/Center City on 15 Feb 2026 start from AU$249.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HYATT house Charlotte/Center City?

Yep, HYATT house Charlotte/Center City has valet parking with in/out privileges for USD 50 per night.

Does HYATT house Charlotte/Center City have a pool?

HYATT house Charlotte/Center City has a pool. The pool is open 10:00 AM to 10:00 PM.

What makes HYATT house Charlotte/Center City a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at HYATT house Charlotte/Center City.

Is HYATT house Charlotte/Center City family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that HYATT house Charlotte/Center City is a hit with families.

Does HYATT house Charlotte/Center City serve breakfast?

Yeah, travelers love the free self-service brekkie here! Served on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at HYATT house Charlotte/Center City?

No, HYATT house Charlotte/Center City does not offer an airport shuttle service.

Is there a bar or restaurant at HYATT house Charlotte/Center City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at HYATT house Charlotte/Center City?

Check-in begins at 3:00 PM. Check-out time is noon.

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 973 out of 1573 reviews
Rating 8 - Good. 328 out of 1573 reviews
Rating 6 - Okay. 140 out of 1573 reviews
Rating 4 - Poor. 66 out of 1573 reviews
Rating 2 - Terrible. 66 out of 1573 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Amber S.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So convenient and right next to our venue! Definitely worth every penny!
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but way to expensive to park.

Hotel is nice but they charged $57 to park for 1 night.
Stayed 1 night in Oct 2025

8/10 Good

Lindi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 419: shower curtain was very old, rusted hooks. Felt dirty. Room smelled like body odor.
Stayed 1 night in Oct 2025

6/10 Okay

CHRISTINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay however I was unaware that the property was vallet only at $55/day.
Stayed 1 night in Oct 2025

10/10 Excellent

kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff. Steps away from the spectrum center
Stayed 1 night in Oct 2025

2/10 Terrible

DEBRA

I tried to cancel due to health issues They would mint reimburse me. Shame on the them
Stayed 2 nights in Oct 2025

10/10 Excellent

Chelsea

Stayed 2 nights in Oct 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was really nice. Clean and very well kept.
Stayed 1 night in Oct 2025

10/10 Excellent

rebecca

Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Stayed 1 night in Sep 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Great location for the event we were attending
Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Stayed 1 night in Oct 2025

2/10 Terrible

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Megan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I got there at check-in time (3:00) and was told my room type wasn't ready because they were sold out the night before so all the rooms weren't cleaned yet. I was told it would be a little bit and they would text me when my room was ready. After an hour of not receiving a text, I went to the front desk and asked how much longer it would be. The girl at the desk said if you give me your ID I can get you a key for a room. So they let me continue to sit in the lobby waiting for a room that had been ready for who knows how long. I wonder how long I would have continued to sit and wait if I hadn't went to the front desk to inquire. This is unacceptable and disrespectful of people's time. I paid a lot of money for my room and made the reservation over 3 months in advance and I still had to wait over an over past check-in time to get a room. And of course I wasn't offered any compensation. I will not be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Property conditions & facilities
There was construction outside our window but it won’t always be like that
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Misty

Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon check in I was told the room needed to be inspected and I would receive a text once that was done. I waited 45 minutes then went back up to the front desk and asked about the room which I was told it was ready. There were about 40 other people that were told the same thing about receiving a text when their room was ready and no one received a text. I believe check in could have been a smoother process.
Stayed 1 night in Oct 2025

10/10 Excellent

Pililani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, spacious and comfortable

Impeccably clean and comfortable. The room was spacious and made us feel right at home
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location. Beautiful room.
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen was clean and just enough.
Stayed 2 nights in Oct 2025

4/10 Poor

Alyssa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was clean no issues in that department. My issue was that the tv is basic cable not smart tvs for $315 rooms we should be able to connect out nextflix. Not sure if there was some speed racing going on but 3am there loud cars going back and forth all night. We arrive they say valet is mandatory we have to use it.(Exact words from the valet attendant) Valet stated they were using a new system and charge is double than what was discussed when we arrived at check in. Check out was at 12noon. Why at 11 we get a text saying they are about to be charged for another day for valet when it wasn’t check out time. When we talk to the valet manager he says that he cant go into the system and fix it and we were forced to pay it so we can get out car. Overall I didn’t have a great experience. I honestly don’t think I will be coming back.
Stayed 1 night in Oct 2025

10/10 Excellent

Janey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, very very comfortable beds and pillows.
Stayed 1 night in Oct 2025