Save

HYATT house Charlotte/Center City

3.0 star property

Photo gallery for HYATT house Charlotte/Center City

Exterior
Premium bedding, down duvets, pillow-top beds, desk
Exterior
Bar (on property)
Premium bedding, down duvets, pillow-top beds, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$247
includes taxes & fees
22 Mar - 23 Mar

Explore the area

View map
435 E Trade Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪1 min walk‬
  • Place, NASCAR Hall of Fame
    ‪7 min walk‬
  • Place, Charlotte Convention Center
    ‪8 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

1 Bedroom, King Suite

9.2 out of 10
Wonderful
(24 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(159 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(54 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(16 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 Bedroom, Accessible Bathtub (King)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

You may also like

About the area

Charlotte

HYATT house Charlotte/Center City puts you in the heart of Charlotte, steps from Spectrum Center and within a 10-minute stroll of NASCAR Hall of Fame. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. 2183 square feet (203 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 3-property class Uptown Charlotte hotel include Charlotte Convention Center and Bank of America Stadium.

What's nearby

  • Spectrum Center - 1 min walk - 0.1 km
  • Queen City Quarter - 3 min walk - 0.3 km
  • NASCAR Hall of Fame - 7 min walk - 0.7 km
  • Charlotte Convention Center - 8 min walk - 0.7 km
  • Bank of America Stadium - 15 min walk - 1.3 km

Getting around

  • CTC - Arena Tram Stop - 1 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas International Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Midnight Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬3 min walk
  • ‪The Public House - ‬5 min walk
  • ‪RedEye Diner - ‬4 min walk

About this property

HYATT house Charlotte/Center City

HYATT house Charlotte/Center City offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2183 square feet (203 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly HYATT house Charlotte/Center City. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 163 guestrooms or units
  • 17 levels
  • Conference rooms
  • 2183 sq ft of conference space
  • 203 sq. m of conference space
  • Built in 2010
  • Breakfast available (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
HYATT house Charlotte/Center City offers 163 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

Frequently asked questions

What is the cancellation policy at HYATT house Charlotte/Center City?

HYATT house Charlotte/Center City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HYATT house Charlotte/Center City?

As of 24 Feb 2026, prices found for a 1-night stay for 2 adults at HYATT house Charlotte/Center City on 22 Mar 2026 start from 247.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HYATT house Charlotte/Center City?

Yep, HYATT house Charlotte/Center City has valet parking with in/out privileges for USD 50 per night.

Does HYATT house Charlotte/Center City have a pool?

HYATT house Charlotte/Center City has a pool. The pool is open 10:00 AM to 10:00 PM.

What makes HYATT house Charlotte/Center City a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at HYATT house Charlotte/Center City.

Is HYATT house Charlotte/Center City family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that HYATT house Charlotte/Center City is a hit with families.

Does HYATT house Charlotte/Center City serve breakfast?

Yeah, travelers love the free self-service brekkie here! Served on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at HYATT house Charlotte/Center City?

No, HYATT house Charlotte/Center City does not offer an airport shuttle service.

Is there a bar or restaurant at HYATT house Charlotte/Center City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at HYATT house Charlotte/Center City?

Check-in begins at 3:00 PM. Check-out time is noon.

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1000 out of 1608 reviews
Rating 8 - Good. 333 out of 1608 reviews
Rating 6 - Okay. 141 out of 1608 reviews
Rating 4 - Poor. 68 out of 1608 reviews
Rating 2 - Terrible. 66 out of 1608 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Derek

Stayed 1 night in Nov 2025

10/10 Excellent

Darrell

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 1 night in Nov 2025

10/10 Excellent

jory

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel. Goat Breakfast buffet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrea

Stayed 1 night in Nov 2025

2/10 Terrible

Jaleisa

Stayed 1 night in Nov 2025

2/10 Terrible

Jaleisa

Travelled with partner
My recent stay at the Hyatt was by far the worst hotel experience I have ever had. I booked and paid in full through Expedia for two nights, yet when I arrived, I was unexpectedly charged additional incidentals and an extra night, on top of what I had already paid. The check-in staff member openly stated she did not know why she charged so much, and she was unable to correct it. Her manager was “unavailable,” and no one else at the property could assist me in refunding the incorrect charges. I was told I would have to wait until next week for any resolution. Coming from out of town to enjoy a hotel I previously loved, this was extremely stressful and completely ruined my trip. No one expects to pay twice for a weekend getaway or have their money tied up without explanation. To make matters worse, the valet incorrectly tagged my car, and when I requested it, I was told my vehicle had already been taken out. Only later did they discover that the number in the system did not match the tag on my car. This added even more confusion and frustration during an already stressful stay. Because of these issues, I can’t even give a fair review of the actual room—the check-in process and valet experience overshadowed everything. My trip was essentially ruined due to the multiple incorrect charges, lack of accountability, and lack of support from hotel staff I am truly unhappy and extremely disappointed with this experience.
Stayed 1 night in Nov 2025

8/10 Good

Shawnta

Travelled with partner
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Lee

Great room and great location!
Stayed 1 night in Nov 2025

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities
Nasty facility, not well kept. Bathrooms were disgusting, gym was disgusting. Would never stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Marion

Stayed 1 night in Nov 2025

4/10 Poor

Tiniece

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good until it was time for a shower water was lukewarm for two days. Front desk was advised
Stayed 2 nights in Nov 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Staff was pleasant and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Libany

Stayed 1 night in Nov 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Service was amazing, and the room was perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Room OK boy in the best shape...a little wear and tear. Staff was great. Free breakfast was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline, Glen Burnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff was very nice, breakfast was nice but did not have turkey or chicken products like sausage or bacon.
Stayed 1 night in Nov 2025

8/10 Good

Jason

The guy who did our valet whom I can't remember the name of was super nice and attentive I fully trusted him and the reason our stay would have been five stars. The lady who checked us in, I think her name was Adriana, was also really nice. Only giving four stars because of the man who was at the desk when we left and seemed bothered and not useful in answering the one question I had. Would 100% return if not for him.
Stayed 1 night in Nov 2025

10/10 Excellent

Jordan

Stayed 1 night in Nov 2025

6/10 Okay

Demetrias

Liked: Cleanliness, amenities
Disliked: Staff & service
We always stay here when in town for an event at the Spectrum center. Hotel staff is always great and helpful. But per usual, the valet staff here is absolutely AWFUL. Checked in around 3pm Thursday, no one came to us, we had to walk up to them. Didn’t explain rates or info, just took our name and rode off. The valet who looked like he was in charge( had on a charlotte hornets beanie, didn’t get his name) didn’t even attempt to help or assist. For $65 a night to park, I’d expect more. The whole valet staff needs more training.
Stayed 1 night in Nov 2025

4/10 Poor

Ann

Disliked: Cleanliness, staff & service, amenities
Check in at 3pm…. arrived at 3:30 only to be told room not ready. While forced valet parking just took our car and had no choice but to stand in lobby with our belongings. Customer service then said “room just opened up” but next to elevator. Our choices were wait in lobby with all our luggage or take room next to elevator. Not a great way to start our stay.
Stayed 1 night in Nov 2025

8/10 Good

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, amenities
Room was very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

phileda, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel for any event at the Spectrum Center! It’s literally 2-3 doors down. I stayed on the 16th floor and it was so peaceful. And every front desk employee was very nice and helpful.
Stayed 3 nights in Nov 2025