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Sonesta Charlotte Lower South End

3.5 star property

Photo gallery for Sonesta Charlotte Lower South End

Lobby lounge
Superior Room, 2 Double Beds
Lobby lounge
Terrace/patio
2 indoor pools, seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$152
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
5700 Westpark Drive, Charlotte, NC, 28217
  • Place, Seneca Shopping Center
    ‪15 min walk‬
  • Place, Tyvola Square
    ‪15 min walk‬
  • Place, Renaissance Park
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Poolside)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Poolside)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony (Balcony)

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(80 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds, Balcony (Balcony)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Poolside)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Poolside)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(84 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Charlotte
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About the area

Charlotte

At Sonesta Charlotte Lower South End you'll be within a 20-minute walk of Tyvola Square and 3 km (1.8 mi) from York Road Community Park. Highlights at this hotel include 2 indoor swimming pools and a restaurant. .The restaurant, Food for Thought, serves American cuisine and is open for breakfast and dinner. Enjoy the gym and seasonal outdoor swimming pool. 15000 square feet (1394 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Continental breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Executive Park hotel include Bank of America Stadium and Spectrum Center.

What's nearby

  • Seneca Shopping Center - 15 min walk - 1.3 km
  • Tyvola Square - 15 min walk - 1.3 km
  • Starmount Shopping Center - 3 min drive - 2.4 km
  • Renaissance Park - 3 min drive - 2.4 km
  • York Road Community Park - 4 min drive - 2.7 km

Getting around

  • Charlotte Station - 12 min drive
  • Tyvola Station - 15 min walk
  • Charlotte-Douglas International Airport (CLT) - 12 min drive

Restaurants

  • ‪Circle K - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Doan's - ‬3 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬5 min walk

About this property

Sonesta Charlotte Lower South End

Sonesta Charlotte Lower South End offers its guests 2 indoor swimming pools, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. A business centre and 18 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sonesta Charlotte Lower South End. For a fee, parking is available.

This 3.5-star Charlotte hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 18 levels
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 1983
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue
Sonesta Charlotte Lower South End offers 300 accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 16 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 for adults and USD 10 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food for Thought

Things to do

  • 2 indoor pools
  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • 2 indoor pools
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 18 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 30 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 17 for adults and from USD 10 for children
  • Uncovered self-parking fee: USD 16 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open on 01 May and close on 06 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Sonesta Charlotte Lower South End?

Sonesta Charlotte Lower South End offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Charlotte Lower South End?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Sonesta Charlotte Lower South End on 5 Apr 2026 start from AU$152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Charlotte Lower South End?

Yep, Sonesta Charlotte Lower South End has an uncovered self car park with in/out privileges for USD 16 per night. A self car park is also available, for a fee.

Does Sonesta Charlotte Lower South End have a pool?

Sonesta Charlotte Lower South End has 2 indoor swimming pools and a seasonal outdoor pool. The pool is open from May 01 to September 06.

Does Sonesta Charlotte Lower South End serve breakfast?

You bet, continental brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sonesta Charlotte Lower South End?

No, Sonesta Charlotte Lower South End does not offer an airport shuttle service.

Is there a bar or restaurant at Sonesta Charlotte Lower South End?

Yep, you can grab a meal at Sonesta Charlotte Lower South End's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Sonesta Charlotte Lower South End?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta Charlotte Lower South End?

Dogs are welcome at Sonesta Charlotte Lower South End, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Sonesta Charlotte Lower South End Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 922 out of 1686 reviews
Rating 8 - Good. 288 out of 1686 reviews
Rating 6 - Okay. 214 out of 1686 reviews
Rating 4 - Poor. 119 out of 1686 reviews
Rating 2 - Terrible. 143 out of 1686 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

kevin

Stayed 7 nights in Dec 2025

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at a moderately priced hotel, will stay again
Stayed 1 night in Dec 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
The front desk person told me that the room was not ready when I arrived at 4pm check in time. She completely ignored me and let me sit for an hour and a half!!!! Completely unacceptable! When I finally asked if my room was ready she acted like she never saw me. When I told how long I waited, she said "why didn't you tell me?" Like it was MY Fault! Horrific and inexcusable rude condescending and dismissive attitude from her. I didn't get her name and she acted like she didn't know what she was doing. She was wearing a dark jacket with short hair. Her attitude was disrespectful and abhorrent. I have stayed here twice before and always had great service, NOT THIS TIME! HORRIBLE EXPERIENCE. I highly doubt I will return and I will advise people not to choose this poorly run establishment. And the room was not that clean. Blackout curtains have some kind of gross stains, and broken. The carpet is filthy and stained. The desk clerk did NOTHING to rectify this abysmal failure. This location has gone down hill.
Stayed 1 night in Dec 2025

6/10 Okay

Joshua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, it was an OK experience. On three separate occasions we were requested for our room to be cleaned and it was never cleaned during our three day stay. Also, the elevator did not work for a majority of our stay. We were given 3 to 4 new room keys to use on the elevator and every day one or two of them did not work.
Stayed 3 nights in Nov 2025

6/10 Okay

Carl Adams

Stayed 1 night in Dec 2025

8/10 Good

Rhonita

Liked: Staff & service
All in all stay was okay
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew j

Stayed 4 nights in Nov 2025

8/10 Good

Aiyanah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. The room itself was nice but the heating/cooling system was a bit wonky and there were a few lady bugs in the room.
Stayed 1 night in Dec 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities
They must be paying for these 10/10 reviews. Stay FAR away. Lobby is nice. Rooms are DISGUSTING. Dirty carpet, water damage in ceiling, old worn out furniture. The floor we were staying on had two rooms covered in plastic I know that is done when treating for bed bugs. Loud music, parties in other rooms. Questionable clientele. We needed a place to sleep for a couple of hours to catch a flight, I couldn’t sleep due to how disgusting the room was. I asked the front desk woman a question and she had earbuds in and completely ignored me. BEWARE consider yourself warned.
Rooms covered in plastic
Vending
Bathroom ceiling
Chair
Stayed 1 night in Dec 2025

10/10 Excellent

Quinn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Christmas decorations and the hospitality.The rooms was nice only thing was the cleaning crew takes a while to move old bedding items from people doors.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nyeemah

Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice. It was comfortable. The workers and the service was excellent. Just an all around nice environment
Stayed 2 nights in Dec 2025

10/10 Excellent

Amber

Stayed 3 nights in Dec 2025

4/10 Poor

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
VERY DISAPPOINTED to check in and find out I’m immediately being charged $50 a day “security” charge and won’t be refunded for 5-10 business days! WHAT AN ABSOLUTE HORRIBLE BUSINESS PRACTICE and not a great way to start your get-away
Stayed 2 nights in Dec 2025

6/10 Okay

Brittany

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Melvin, Greenville

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazed from the time I walked in clean quiet well put together they made everything simple upon checking in breakfast was a little pricey but it was good will go back
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

2/10 Terrible

Lavardo

Stayed 4 nights in Dec 2025

8/10 Good

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff went above and beyond during our stay accommodating early check in and late check outs due to flight delays. Shuttle drivers were very friendly. Hotel was so clean.
Stayed 2 nights in Dec 2025

6/10 Okay

Elsa

Travelled with family
Heater in the room too loud, dusty surfaces!! Stains on yhe walls..
Stayed 1 night in Dec 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
did not stay for breakfast, but all seemed good. will have to stay when weather is milder.
Stayed 1 night in Dec 2025