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Comfort Inn Matthews - Charlotte

2.5 star property

Photo gallery for Comfort Inn Matthews - Charlotte

Lobby
Lobby
Free daily buffet breakfast
Down duvets, pillow-top beds, desk, laptop workspace
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$126
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Place, Bank of America Stadium
    ‪18 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(116 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(103 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

WoodSpring Suites Charlotte - University Research Park

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.4 out of 5, 434 reviews
The price is AU$98
includes taxes & fees
31 Mar - 1 Apr
WoodSpring Suites Charlotte - University Research Park

About the area

Matthews

At Comfort Inn Matthews - Charlotte you'll be 2.8 km (1.7 mi) from Novant Health Matthews Medical Center and 2.9 km (1.8 mi) from Bowlero Matthews. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour gym. .Enjoy the gym and seasonal outdoor swimming pool. 1798 square feet (167 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Attractions within a 15-minute drive of this Matthews hotel include Spectrum Center and Bojangles' Coliseum.

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 3.7 km
  • Matthews Heritage Museum - 4 min drive - 3.7 km
  • Spectrum Center - 17 min drive - 20.3 km
  • Bank of America Stadium - 18 min drive - 21.6 km
  • Carowinds Theme Park - 23 min drive - 41.5 km

Getting around

  • Charlotte Station - 20 min drive
  • Charlotte-Douglas International Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬6 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬18 min walk

About this property

Comfort Inn Matthews - Charlotte

Comfort Inn Matthews - Charlotte offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1798 square feet (167 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Inn Matthews - Charlotte. Free self parking is available.

This Matthews hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Conference rooms
  • 1798 sq ft of conference space
  • 167 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Lobby
Quality Inn & Suites Matthews - Charlotte
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
3.7 out of 5, Good, 1,001 reviews
The price is AU$117
includes taxes & fees
5 Apr - 6 Apr
Quality Inn & Suites Matthews - Charlotte

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in September and close in October.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

What is the cancellation policy at Comfort Inn Matthews - Charlotte?

Comfort Inn Matthews - Charlotte offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn Matthews - Charlotte?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Matthews - Charlotte on 5 Apr 2026 start from AU$126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn Matthews - Charlotte?

Yep, Comfort Inn Matthews - Charlotte has a free self car park and free RV/bus/truck parking.

Does Comfort Inn Matthews - Charlotte have a pool?

Comfort Inn Matthews - Charlotte has a seasonal outdoor pool. The pool is open from September to October.

Is Comfort Inn Matthews - Charlotte family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Comfort Inn Matthews - Charlotte is a hit with families.

Does Comfort Inn Matthews - Charlotte serve breakfast?

Yeah, travelers love the free buffet brekkie here! Served daily, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Comfort Inn Matthews - Charlotte?

No, Comfort Inn Matthews - Charlotte does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn Matthews - Charlotte?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Inn Matthews - Charlotte?

No, only service animals are allowed.

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 567 out of 1142 reviews
Rating 8 - Good. 309 out of 1142 reviews
Rating 6 - Okay. 129 out of 1142 reviews
Rating 4 - Poor. 72 out of 1142 reviews
Rating 2 - Terrible. 65 out of 1142 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kourtney

Stayed 1 night in Dec 2025

10/10 Excellent

Leonardo

Stayed 1 night in Dec 2025

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds, nice staff, good breakfast. Nice location.
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Beds are comfortable, room was clean, and staff friendly. Very good breakfast. Parking a little crowded and big trucks parking longways taking up 6-7 spots leaving less parking for cars when there was other parking for trucks. Quiet most of the time and very conveniently located.
Stayed 1 night in Dec 2025

10/10 Excellent

Khala

Stayed 1 night in Dec 2025

10/10 Excellent

Timotias

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

8/10 Good

manolo

Stayed 1 night in Dec 2025

10/10 Excellent

Samuel

Stayed 1 night in Dec 2025

10/10 Excellent

Debbie

Stayed 1 night in Dec 2025

6/10 Okay

Harriett

Very basic. Located in a highly commercialized area.
Stayed 1 night in Dec 2025

10/10 Excellent

Niranjan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was amazing one day stay at ComfortInn Mathews
Stayed 1 night in Dec 2025

8/10 Good

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel could use a renovation, but the room was clean and spacious. The breakfast selection was good with hot and cold items. The staff kept the food replenished and area clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities
Very clean room no issues with any staff.
Stayed 1 night in Dec 2025

8/10 Good

emilio

Travelled with family
Every thing was great very clean and spotless!!
Stayed 4 nights in Dec 2025

2/10 Terrible

Alica

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Big dirty brown spot on ironing board, small bathroom, water did not get but so hot, elevator and room style very old and outdated, even though it was non smoking, everything still smelled like smoke, one of our lights didn't work, the curtains had brown spots all over them, the staff were barely at the desk for help, the breakfast yogurt was spoiled as soon as i got it out the refrigerator looked like they didn't check the dates, the food was horrible and had a nasty after taste, and my bed sheets had spots the second day when hospitality left out my bed was no longer clean. It was not like that the first night. I will NEVER use this hotel again!
Stayed 2 nights in Dec 2025

4/10 Poor

Delta

Stayed 3 nights in Dec 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Cristina

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Dec 2025

8/10 Good

Osiris

Stayed 1 night in Dec 2025

10/10 Excellent

Porsha

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Isabel

Stayed 2 nights in Dec 2025

4/10 Poor

Michael

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel does not match the pictures. When I got to the room, it smelled bad and was not very clean. Everything was old and rundown, the headboard was falling off the wall. I had to leave the room and get another room at the Fairfield Inn. Would not recommend this hotel.
Stayed 1 night in Dec 2025

4/10 Poor

Devonte

Disliked: Cleanliness, amenities, property conditions & facilities
Needs upgrades. And smell in room and hallways
Stayed 1 night in Nov 2025

4/10 Poor

Russell, Calhoun

Disliked: Cleanliness, amenities, property conditions & facilities
The hallway leading to our room smelled. The room itself was ok, but severely dated and repairs needed to be made.
Stayed 3 nights in Oct 2025