Best Western - accommodation in Charleville-Mezieres

One of the sink was completely blocked. Hairdryer not working. We can hear noise everywhere. I wasn't told I need to pay extra taxe per person and night. The staff was okay. Its honesty over price for what is it. Better going for air bnb next time.

Le lit n’était pas propre. Il y’avait plein de cheveux d’autres personnes sur les draps. C’était dégoûtant.

The hotel location was perfect! Just a few minutes walk from all the events at the center of town. The room was spotless, the bedding very comfortable and great quality. The staff was very friendly and helpful but they were so short staffed they were unable to hold our luggage until the afternoon on our departure day ( because they would need to close the hotel for a few hours). There was no other luggage storage option in town so we had to walk around with our luggage for 3 hours ( until our train departure time). For a 4 star hotel, that was not great…