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Quality Inn & Suites Charleston - Civic Center

2.5 star property
Hotel in Charleston with free breakfast and fitness centre

Photo gallery for Quality Inn & Suites Charleston - Civic Center

Reception
Outdoor pool
Exterior
Iron/ironing board, Internet, bed sheets
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$128
includes taxes & fees
6 Jan - 7 Jan 2026

Explore the area

View map
1010 Washington Street E, Charleston, WV, 25301
  • Place, Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Place, Charleston Town Center
    ‪8 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪12 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Dining table
TV
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Dining table
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the area

Charleston

Quality Inn & Suites Charleston - Civic Center puts you in the heart of Charleston, within steps of Avampato Discovery Museum and Clay Center for the Arts and Sciences. Highlights at this hotel include free buffet breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Added amenities include coffee/tea in a common area, luggage storage and a television in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute walk of this Downtown Charleston hotel include Children s Theatre of Charleston and Callen McJunkin Gallery.

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
  • CAMC General Hospital - 6 min walk - 0.6 km
  • GoMart Ballpark - 6 min walk - 0.6 km
  • Charleston Town Center - 8 min walk - 0.7 km
  • Charleston Coliseum & Convention Center - 12 min walk - 1.1 km

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪Mea Cuppa - ‬5 min walk
  • ‪Soho's - ‬5 min walk
  • ‪Short Story Brewing Charleston - ‬6 min walk
  • ‪Charleston Bread - ‬5 min walk

About this property

Quality Inn & Suites Charleston - Civic Center

Hotel in Charleston with free breakfast and fitness centre
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Quality Inn & Suites Charleston - Civic Center also features a fitness centre, coffee/tea in common area, and a television in common area. Self parking is free.

This Charleston hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 9 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
Quality Inn & Suites Charleston - Civic Center offers 140 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Cable televisions are provided.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and microwaves can be requested.

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Suburban Studios Charleston - Civic Center
  • Breakfast included
  • Parking included
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  • 24/7 front desk
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The price is AU$114
includes taxes & fees
21 Jan - 22 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn & Suites Charleston - Civic Center.

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn Suites
Quality Inn & Suites Charleston - Civic Center Hotel
Quality Inn & Suites Charleston - Civic Center Charleston
Quality Inn & Suites Charleston - Civic Center Hotel Charleston

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites Charleston - Civic Center?

Quality Inn & Suites Charleston - Civic Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites Charleston - Civic Center?

As of 23 Dec 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Charleston - Civic Center on 6 Jan 2026 start from AU$128.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites Charleston - Civic Center?

Yep, Quality Inn & Suites Charleston - Civic Center has a free self car park and free RV/bus/truck parking.

Does Quality Inn & Suites Charleston - Civic Center serve breakfast?

You bet, our guests quite like the free buffet breakfast here! Offered daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Quality Inn & Suites Charleston - Civic Center?

No, Quality Inn & Suites Charleston - Civic Center does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites Charleston - Civic Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Quality Inn & Suites Charleston - Civic Center?

No, pets are not allowed.

Quality Inn & Suites Charleston - Civic Center Reviews

Reviews

6.8
Rating 10 - Excellent. 258 out of 1001 reviews
Rating 8 - Good. 264 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 151 out of 1001 reviews
Rating 2 - Terrible. 145 out of 1001 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Stayed 1 night in Sep 2025

10/10 Excellent

Norris

Travelled with family
Everything was good for an overnight visit.
Stayed 1 night in Sep 2025

10/10 Excellent

Travis

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and excellent customer service.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service
The hotel is off the beaten track, but the service was good and the staff were friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Beth

Travelled with family
Disliked: Amenities
Location
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Stayed 1 night in Aug 2025

8/10 Good

george

Stayed 1 night in Aug 2025

10/10 Excellent

akin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quaint place
Stayed 2 nights in Aug 2025

4/10 Poor

James

Business traveller
Liked: Cleanliness
We arrived around 11 p.m. This is a hotel in the downtown area. There was a cop car close to the hotel talking to a pulled over vehicle. The hotel entrance was not easy to find, kind of in the back parking lot. A homeless man was sleeping on the sidewalk nearby. It felt dangerous there. The breakfast was not bad, but they did not replenish the eggs. The place was clean on the inside but it was the outside that was a bit scary. Not a good área of town.
Stayed 1 night in Aug 2025

10/10 Excellent

Katya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
Clean. bed was comfortable. 3 day stay, bed not made up, fresh towels on 2nd day
Stayed 3 nights in Aug 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room is nice, bute we were a little concerned about the neighborhood. Apparently the management is too, as there are signs posted in the parking lot about not being responsible for damage to vehicles. They also have you initial a similar statement at check in.
Stayed 1 night in Aug 2025

2/10 Terrible

Jasmine

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Poor

The pictures wasn't the the same pictures. The facility, the pool was not good there. It was covered antorah up the TV did not work. Had to keep getting changed to different rooms because we didn't have cable. And by the time they actually got the TV to work, we were about to check out. Terrible experience for the price that they charge.
Stayed 2 nights in Aug 2025

8/10 Good

Guy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Harold

Stayed 1 night in Jul 2025

8/10 Good

Tammi

Stayed 1 night in Jul 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay during travels
Stayed 1 night in Jul 2025

4/10 Poor

Morgan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Homeless galore!

The area is surrounded by homeless people. Roaming the parking lot & sitting outside of the hotel. Our first room, the air wouldn’t work & the bathroom wall was full of hair left behind from the people before. We got moved to a different room, it was cleaner but still not super clean. The beds were clean & we just needed somewhere to lay our heads. The staff was friendly. I would not recommend staying here with little kids like us. It was a veryyyy poor area. We got to see a man boxing the air first thing in the morning. It was great! Then we got to see a lady laying down on the sidewalk (looked dead). A man in the lobby was yelling cuss words & smelled like a skunk. All in all, I would not stay here again. If it wasn’t 11pm when we got there we would’ve found a different hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Preston

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great budget friendly hotel

This is a great place for anyone traveling on a budget. It was clean and the property was in pretty good shape. It's hard to beat this place when you're considering the low price, location, and quality. It's close to great food and drink spots. The front desk staff were all friendly. The bed was comfortable, too. I highly recommend this place.
Stayed 1 night in Jul 2025

2/10 Terrible

sean

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The beds looked like they had already been laid in. The property was in extreme disrepair and nasty. The pool doesn't really exist
Stayed 1 night in Jul 2025

4/10 Poor

Sherry

Business traveller
Liked: Room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Justin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The ice machines didn’t work. The pool was out of order. It’s the peak of summer.
Stayed 2 nights in Jul 2025