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Quality Inn & Suites Charleston - Civic Center

2.5 star property

Photo gallery for Quality Inn & Suites Charleston - Civic Center

Reception
Iron/ironing board, Internet, bed sheets
Outdoor pool
Free daily buffet breakfast
Gym

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Air-conditioning
  • Gym
  • Business services
  • Housekeeping
The current price is AU$131
includes taxes & fees
24 May - 25 May

Explore the area

View map
1010 Washington Street E, Charleston, WV, 25301
  • Place, Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Place, Charleston Town Center
    ‪8 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪12 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

About the area

Charleston

Quality Inn & Suites Charleston - Civic Center puts you in the heart of Charleston, within steps of Avampato Discovery Museum and Clay Center for the Arts and Sciences. Highlights at this hotel include free buffet breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Added amenities include coffee/tea in a common area, luggage storage and a television in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute walk of this Downtown Charleston hotel include Children s Theatre of Charleston and Callen McJunkin Gallery.

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
  • Charleston Town Center - 8 min walk - 0.7 km
  • Haddad Riverfront Park - 8 min walk - 0.7 km
  • GoMart Ballpark - 8 min walk - 0.7 km
  • Charleston Coliseum & Convention Center - 12 min walk - 1.1 km

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪First Watch - ‬7 min walk
  • ‪Noah's Restaurant & Lounge - ‬9 min walk
  • ‪Mea Cuppa - ‬5 min walk
  • ‪Black Sheep - ‬8 min walk

About this property

Quality Inn & Suites Charleston - Civic Center

Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Quality Inn & Suites Charleston - Civic Center also features a fitness centre, coffee/tea in common area, and a television in common area. Self parking is free.

This Charleston hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 9 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
Quality Inn & Suites Charleston - Civic Center offers 140 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Cable televisions are provided.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and microwaves can be requested.

Similar properties

Lobby
Suburban Studios Charleston - Civic Center
Downtown Charleston
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.7 out of 5, Good, 90 reviews
The price is AU$118
includes taxes & fees
7 June - 8 June
Suburban Studios Charleston - Civic Center

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn & Suites Charleston - Civic Center.

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn Suites
Quality Inn & Suites Charleston - Civic Center Hotel
Quality Inn & Suites Charleston - Civic Center Charleston
Quality Inn & Suites Charleston - Civic Center Hotel Charleston

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites Charleston - Civic Center?

Quality Inn & Suites Charleston - Civic Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites Charleston - Civic Center?

As of 9 May 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Charleston - Civic Center on 24 May 2026 start from AU$131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites Charleston - Civic Center?

Yep, Quality Inn & Suites Charleston - Civic Center has a free self car park and free RV/bus/truck parking.

Does Quality Inn & Suites Charleston - Civic Center serve breakfast?

You bet, our guests quite like the free buffet breakfast here! Offered daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Quality Inn & Suites Charleston - Civic Center?

No, Quality Inn & Suites Charleston - Civic Center does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites Charleston - Civic Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Quality Inn & Suites Charleston - Civic Center?

No, pets are not allowed.

Quality Inn & Suites Charleston - Civic Center Reviews

Reviews

6.8
Rating 10 - Excellent. 262 out of 1002 reviews
Rating 8 - Good. 261 out of 1002 reviews
Rating 6 - Okay. 184 out of 1002 reviews
Rating 4 - Poor. 147 out of 1002 reviews
Rating 2 - Terrible. 148 out of 1002 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Stayed 2 nights in Jan 2026

6/10 Okay

Kate, Fond du Lac

Check-in was efficient. Room was ok. Breakfast needed some improvements. Sketchy area.
Stayed 1 night in Feb 2026

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
The staff is friendly and helpful. Doing business with them is a pleasure. Yes....I recommend this hotel. The price is on the lower side, and quite fair.
Stayed 3 nights in Nov 2025

2/10 Terrible

Robert

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
You canceled the reservation!!! I have no knowledge of why!!! I showed up and they said Expedia canceled the reservation. They had no more rooms!!
Stayed 1 night in Jan 2026

8/10 Good

Jenna

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean rooms, friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities
Probably the best Charleston hotel you can get for the price. However, there were some issues during my week-long stay: 1) The hot water in the kitchen sink would not work, for some reason. I am not sure if this problem is present in every room or if I just got unlucky. The hot water in the bathroom worked fine though. 2) The bathrooms in the hotel do not contain normal shower heads, but rather those magnetic ones that sort of resemble garden hoses. The ones that the hotel uses do not have a swivel ball pivot attached to them, meaning that the water always sprays in one direction (the far left side of the bathtub) when the shower head is mounted and cannot be adjusted. This makes showering quite inconvenient. 3) The toilet in the bathroom sometimes does not flush even after pulling the handle to flush it. Apparently this is "normal" according to the hotel, and requires you to open up the back of the toilet and pull a piece up in order to fill the tank with water. This became tedious quickly and is not something I want to be doing while on vacation. All in all, it was a fairly pleasant stay. I didn't have any problems outside of the ones mentioned above. The hotel staff was very kind, and I would probably choose this hotel again if I were to revisit Charleston.
Stayed 5 nights in Jan 2026

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Shanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was clean and welcoming
Stayed 1 night in Nov 2025

8/10 Good

William, Huntington

Stayed 1 night in Dec 2025

6/10 Okay

Linto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff behavior needs to be improve
Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Stayed 1 night in Dec 2025

8/10 Good

Barb

Clean Comfortable bed
Stayed 1 night in Dec 2025

8/10 Good

Walter

Liked: Cleanliness, property conditions & facilities
Great staff!
Stayed 1 night in Dec 2025

6/10 Okay

Sarah

Travelled with family
Disliked: Cleanliness
Was just ok. Hair in shower, toilet wasn’t clean. Bed was comfortable and sheets clean.
Stayed 1 night in Dec 2025

6/10 Okay

Kristina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast did not have many choices though my daughter loved making a waffle. I felt that a hotel would have a first aid kit somewhere, but they had no band-aids anywhere for a cut on my daughter’s ankle.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Stayed 1 night in Nov 2025

6/10 Okay

Megan

Staff were very friendly. The coffee pot in the room, however, was broken and clearly had been for some time.
Stayed 1 night in Nov 2025

8/10 Good

Courtney

Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 1 night in Nov 2025

6/10 Okay

Maria

Business traveller
Disliked: Amenities, property conditions & facilities
I the beds where very uncomfortable and also the pillows, too many homeless around property hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service
Staff was very friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Melvin

Stayed 1 night in Nov 2025

8/10 Good

Edmund

Liked: Cleanliness, staff & service, amenities
It was good and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Sonja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the hotel. Excellent job. We will be back
Stayed 1 night in Nov 2025

8/10 Good

Mitch

Liked: Cleanliness, staff & service, amenities
Everything was good except the fire alarm close by and beeping all night
Stayed 1 night in Nov 2025