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The Capitol Hotel

2.5 star property
Hotel with free breakfast, steps from Clay Center for the Arts and Sciences

Photo gallery for The Capitol Hotel

Exterior
Reception
Basic Double Room, 2 Queen Beds
Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels
Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
1000 Washington St E, Charleston, WV, 25301
  • Place, Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Place, Charleston Town Center
    ‪9 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪14 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Single Room, 1 King Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Single Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Single Room, 1 King Bed, Roll-in Shower

Individually furnished, desk, laptop workspace, iron/ironing board

Basic Single Room, 1 King Bed, Roll-in Shower

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds

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About the area

Charleston

The Capitol Hotel puts you in the heart of Charleston, steps from Clay Center for the Arts and Sciences and within a 15-minute stroll of Charleston Town Center. Highlights at this hotel include a complimentary breakfast and free self-parking. .Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a business centre and a 24-hour front desk. .Sights within a 20-minute walk of this Downtown Charleston hotel include Haddad Riverfront Park and Charleston Coliseum & Convention Center.

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
  • CAMC General Hospital - 5 min walk - 0.4 km
  • GoMart Ballpark - 5 min walk - 0.5 km
  • Charleston Town Center - 9 min walk - 0.8 km
  • Charleston Coliseum & Convention Center - 14 min walk - 1.2 km

Getting around

  • Charleston Station - 12 min walk
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • ‪Fife Street Brewing - ‬7 min walk
  • ‪Mea Cuppa - ‬5 min walk
  • ‪Soho's - ‬5 min walk
  • ‪Short Story Brewing Charleston - ‬7 min walk
  • ‪Charleston Bread - ‬5 min walk

About this property

The Capitol Hotel

Hotel with free breakfast, steps from Clay Center for the Arts and Sciences
The Capitol Hotel offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly The Capitol Hotel also features a vending machine, a front desk safe, and a lift. Free self parking is available.

This Charleston hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 9 levels
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
The Capitol Hotel offers 136 air-conditioned accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

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Quality Inn & Suites Charleston - Civic Center
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.4 out of 5, 1,006 reviews
The price is AU$129
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay (for stays between 31 December and 01 January)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Masks are required in public areas for unvaccinated guests.

We should mention

  • The seasonal pool will open in May and close in August.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Capitol Charleston
Charleston Capitol
Charleston Capitol Hotel
Best Western Charleston
Charleston Capitol Hotel
Charleston Tower Hotel Hotel
Ramada by Wyndham Charleston
Charleston Tower Hotel Charleston
Charleston Tower Hotel Hotel Charleston

Frequently asked questions

Is parking available at The Capitol Hotel?

Yep, The Capitol Hotel has a free self car park.

Does The Capitol Hotel have a pool?

The Capitol Hotel has a seasonal outdoor pool. The pool is open from May to August.

Does The Capitol Hotel serve breakfast?

Sure does, complimentary continental breakfast is on offer on weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Capitol Hotel?

No, The Capitol Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Capitol Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Capitol Hotel?

No, only service animals are allowed.

The Capitol Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 236 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 197 out of 1001 reviews
Rating 4 - Poor. 169 out of 1001 reviews
Rating 2 - Terrible. 152 out of 1001 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Sep 2025

4/10 Poor

Sammie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was definitely not the most clean place and had an unpleasant odor. We had major plumbing issues as we could not even flush the toilet and had to use the lobby bathroom which also seemed to have issues. It really needs a massive renovation especially since the only elevator that worked was very small. Despite the condition of the hotel, the staff was extremely friendly in our many interactions with them whether it was waiting for the elevator at the same time or going to the front desk for something. We couldn’t have anything better to say about the staff but would not recommend the hotel itself.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chuanhao, herndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Sep 2025

4/10 Poor

Kristian M

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

George

Liked: Cleanliness, staff & service
It seems ok but a lot of homeless people around
Stayed 2 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Nae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Sep 2025

6/10 Okay

Yanping

Stayed 1 night in Sep 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WV

I have stayed here twice and the area around the hotei has gotten worse lots of homeless people in the area around the hotel. Iwas given a room that had not been cleaned the second room did not have a microwave as listed they did bring one to my room afer i mentioned it to the front desk. The room was nice clean bed was comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities
Awesome people. Made me feel comfortable as soon as I walked in.
Stayed 1 night in Sep 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, ale were worried about the area when getting off the freeway. Everything was fine during our stay and the breakfast (even though it was at the neighboring hotel) was good!
Stayed 1 night in Aug 2025

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness

Just okay

Room was okay. Tv remote did not work and had to have the maintenance replace batteries and re sync to the TV. Also a lightbulb was burnt out on the side table lamps. Elevator was sketchy but also looked like it was mid renovation. Overall an okay stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service and good room.
Stayed 1 night in Sep 2025

8/10 Good

Christina

Travelled with group
Liked: Staff & service, room comfort

Good stay

Hotel is renovating so it’s lacking some things right now. No pool. Hot breakfast is next door at sister hotel. Did have coffee in the lobby tho. We had an issue with our AC leaking and when we told front desk, they were quick to change our room. Very responsive. Fairly comfortable stay. It was super quiet since fairly empty but we got a good deal on nightly rates and we were happy.
Stayed 3 nights in Aug 2025

6/10 Okay

William

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

No issues. Hotel needs some repairs made to it. Light bulbs out, elevator none of the button lights or floor your on displayed. But for the price it was worth a few button lights being out. Room was as described clean and nice.
Stayed 1 night in Aug 2025

6/10 Okay

Rima

Liked: Staff & service
Homeless people all around.
Stayed 4 nights in Aug 2025

6/10 Okay

Tammy

Travelled with partner, Travelled with group
We didn’t get to stay at the hotel. Upon arrival there was a note on the door that the hotel was closed and to go next door. No notice from Expedia or the hotel in advance. You have to know a few days before you just close a hotel for renovations!! We did end up staying next door. Quality Inn. Took about 45 minutes to get checked in. She could find where I paid on Expedia. She was helpful and apologized. Room was newly remodeled and very nice. Reviews of this hotel was why we didn’t book Quailty Inn to begin with Because they were terrible. I would stay here again. Apparently both hotels are owned by same company and were finishing remodel on Charleston Tower. Disappointed that we were not notified in advance.
Stayed 1 night in Jul 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disorganized

The hotel was shut down for renovations. They did not answer phone (it rang out) or forward calls to the hotel next door where one of the two rooms we reserved had been transferred. Very poor processing. The stay at the Quality Inn next door was good once they gave us the 2nd room.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Stayed 3 nights in Jun 2025

2/10 Terrible

Edward

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Arrived at the Charleston Tower hotel to find it completely empty. A sign on the door said the hotel was shut down for renovations and that our reservation would be honored next door at the Quality Inn. We received no prior email, call, or text from either the hotel or Expedia informing us about the situation!!! The staff at Quality Inn were friendly and efficient but the parking lot was unsecured and adjacent to a homeless mission. When leaving the next morning, there were numerous homeless people in the area as well as a few that had set up temporary overnight shelter in the parking lot of the hotel!!! It was not like this the previous afternoon when we were checking in. We didn’t have any problems but this issue certainly needed to be mentioned. On top of that, there were never any cars or workers present at the Charleston Tower hotel which leads me to believe that there are no renovations taking place either!
Stayed 1 night in Jul 2025

6/10 Okay

Christopher

Business traveller
Stayed 1 night in Jun 2025