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Best Western Citadelle

Property class: 3

Photo gallery for Best Western Citadelle

A cozy reading area with bookshelves, leather armchairs, and unique pendant lighting.
A modern lounge area with a sofa, armchairs, a coffee table, and a bookshelf.
A modern library with leather seating, bookshelves, and unique spherical hanging lights.
A hotel entrance with a sign reading "Best Western Citadelle."
A restaurant with wooden tables and chairs, stone pillars, and hanging light fixtures.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service
  • Housekeeping
The current price is AU$127
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
13 Rue General Lecourbe, Besancon, Doubs, 25000
  • Place, Besancon Citadel
    ‪6 min walk‬
  • Place, Besancon Cathedral
    ‪11 min walk‬
  • Place, University of Franche-Comte
    ‪13 min walk‬

Room options

View all photos for Superior 1 King Bed Non Smoking

A hotel room with a bed, a desk, two chairs, a wardrobe, and a lamp.

Superior 1 King Bed Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

A hotel room with a bed, a desk, a chair, and a TV.

Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

9.2 out of 10
Wonderful
(10 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A neatly made bed with white linens in a room with floral wallpaper, a dark headboard, and a desk with a lamp and a bottle.

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Classic Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(11 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

A hotel room with a bed, two bedside lamps, a desk with a coffee maker, and a red ottoman.

Standard Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for 1 Queen Bed, Non-Smoking, Classic Room, Twin Beds on Request

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

1 Queen Bed, Non-Smoking, Classic Room, Twin Beds on Request

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

A bedroom with a bed, a chair, a TV, and a door leading to a bathroom.

Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Besancon

Best Western Citadelle puts you in the heart of Besancon, within just a 10-minute stroll of House of Victor Hugo and House of the Lumière Brothers. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a 24-hour business centre and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of limited parking. .Sights within a 10-minute walk of this 3-property class Besancon Old Town hotel include Horloge Astronomique and Cathédrale St-Jean.

What's nearby

  • Besancon Citadel - 6 min walk - 0.4 km
  • Palais Granvelle - 8 min walk - 0.7 km
  • Besancon Cathedral - 11 min walk - 0.9 km
  • Hotel de Ville - 11 min walk - 0.9 km
  • University of Franche-Comte - 13 min walk - 1.2 km

Getting around

  • Besançon Mouillere Station - 4 min drive
  • Hauts du Chazal - 15 min drive
  • Mulhouse (MLH-EuroAirport) - 105 min drive

Restaurants

  • ‪La Cornemuse - ‬10 min walk
  • ‪Carpe Diem - ‬9 min walk
  • ‪Al Sirocco - ‬3 min walk
  • ‪Le Manège - ‬11 min walk
  • ‪Vela Azzurra - ‬11 min walk

About this property

Best Western Citadelle

Public spaces have free WiFi. Business amenities include a 24-hour business centre and coworking spaces. The business-friendly Best Western Citadelle also features coffee/tea in common area, complimentary newspapers in the lobby, and room service (during limited hours).

This 3-star Besancon hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1890
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
Best Western Citadelle offers 41 accommodations with espresso makers and a safe. Beds feature premium bedding. 76-cm flat-screen televisions come with premium digital channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 15 per day); reservations required
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 8 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • Bicycle tours

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (254 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (69 centimetre high)

More

  • 2 buildings
  • 3 floors
  • Built in 1890
  • Comprehensive food waste policy
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed
  • Traditional architecture
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 76-cm flat-screen TV with premium digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 8 for children
  • Nearby parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Granvelle
Granvelle Besancon
Granvelle Hotel Besancon
Best Western Citadelle Hotel Besancon
Best Western Citadelle Besancon
Best Western Citadelle
Citotel Hotel Besançon
Best Western Citadelle Hotel
Best Western Citadelle Besancon
Best Western Citadelle Hotel Besancon

Frequently asked questions

Is parking available at Best Western Citadelle?

Onsite parking is limited.

How much does it cost to stay at Best Western Citadelle?

As of 2 Oct 2026, prices found for a 1-night stay for 2 adults at Best Western Citadelle on 30 Oct 2026 start from AU$127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Citadelle serve breakfast?

Yep, buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Best Western Citadelle?

No, Best Western Citadelle does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Citadelle?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Citadelle?

No, only service animals are allowed.

Best Western Citadelle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 321 out of 736 reviews
Rating 8 - Good. 315 out of 736 reviews
Rating 6 - Okay. 67 out of 736 reviews
Rating 4 - Poor. 26 out of 736 reviews
Rating 2 - Terrible. 7 out of 736 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for visiting the city. Very helpful staff.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and perfect to be able to charge the car at the hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Great hotel. Would definitely come back for a stay during my next visit to Besancon.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Staff very helpful. Delicious breakfast. Beds very comfortable and showers were great. Would definitely stay here again..
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, a little away from the city centre

Lovely city with lots to offer. Hotel location slightly away from centre.
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good located and very friendly personnel. Rooms ok.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff at reception with good advice
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Good size room.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value.

Very helpful staff. Room was rather small and supplies of coffee, tea and milk, stingy. Good comfortable bed spacious bathroom. Very good buffet breakfast.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 1 night on a driving trip through Burgundy. The staff here was exceptional and did everything they could to make our stay easy and comfortable. The hotel itself is charming, and I have to say that the breakfast buffet was one of the best we have had on our trip. Also, the hotel is within easy walking distance of everything you want or need to see while visiting Besancon. I would definitely recommend this hotel to anyone who wants to feel welcomed in Besancon.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but fine

Hotel is okay. Staff friendly, except breakfast restaurant. WiFi is a pain for business use.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For once in France a hotel I really liked. Very friendly personnel at reception, the hotel is located just outside the centre with several convenient parking areas nearby. The building is historic and during the renovation it was decided to keep the old atmosphere and mix it with a modern decor. Really nothing to say about a pleasant stay. Reasonable price and in line with what was offered
Stayed 1 night in Apr 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run, don’t look back.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Poor quality even for France

Small room, no day light from window. No parking.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness
Front desk ….not the welcome I expected!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Very Disappointed

Stayed for two nights, parking was a plus at 15 euro a night, Hotel position was perfect. Breakfast was good The major down side was our room, it was small and so dark and dingy, lighting was dull, we couldn’t open the curtain because we were at street level and the public road and footpath were directly outside. Bathroom was made small, dominated by extra large shower cubicle which left no room for anything else I can only assess my opinion on my room Staff friendly
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location walking distance to citadelle and old town Besançon near breathtaking views and the gorgeous walking path along the river. The hotel had an eclectic and charming lobby/ lounge. Our room was on the ground floor of an annex type building. It was clean and simple. There is no air conditioning which was not a problem for us in early June but might be in mid summer. There is very limited parking on property and we had to find street parking which was not an easy feat - the staff directed us to a nearby lot which was full the entire stay requiring us to park on a road along the river - perhaps a 5 min walk away. Overall outstanding location and would stay here again.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Obligation de réserver le parking non Visible Chambre non éclairée Fenêtre sur mur Volets roulants en panne
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top ! Merci pour ce sejour
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très sombres et petite
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un peu éloigné du centre ville. Personnel disponible et à l’écoute.
Stayed 1 night in May 2026