10/10 Excellent
Peter
19 July 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det bästa ”alltime”
Peter
Stayed 8 nights in Jul 2025
Madame Hortense Hotel
Photo gallery for Madame Hortense Hotel
Reviews
1010 out of 10
Exceptional
Popular amenities
- Free Wi-Fi
- Air-conditioning
- Breakfast available
- Housekeeping
The current price is AU$173
AU$173
includes taxes & fees
26 Apr - 27 Apr
Explore the area
37 Gavaladon, Chania, Crete, 731 32
- Old Venetian HarborPlace, Old Venetian Harbor2 min walk
- Chania Central MarketPlace, Chania Central Market2 min walk
- AgoraPlace, Agora2 min walk
- Chania (CHQ-Ioannis Daskalogiannis)Airport, Chania (CHQ-Ioannis Daskalogiannis)18 min drive
Room options
View all photos for Junior Double Room
Junior Double Room
- 15 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Comfort Double Room
Comfort Double Room
- 20 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Elite Double Room
Elite Double Room
- Sleeps 2
- 1 Queen Bed
View all photos for Design Double Room
Design Double Room
- Sleeps 2
- 1 Queen Bed
View all photos for Romantic Double Room
Romantic Double Room
- Sleeps 2
- 1 Queen Bed
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About the area
Chania
Madame Hortense Hotel places you in the centre of Chania, within just a 5-minute stroll of Old Venetian Harbor and within 20 minutes of Nea Chora Beach. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and luggage storage. Full breakfast is available daily between 8:00 AM and 10:00 AM. .Within a 20-minute drive of this 3-property class Old Town Chania hotel, attractions include Port of Souda and Kalamaki Beach.
What's nearby
- Old Venetian Harbor - 2 min walk - 0.2 km
- Chania Central Market - 2 min walk - 0.2 km
- Agora - 2 min walk - 0.2 km
- Maritime Museum of Crete - 5 min walk - 0.5 km
- Chania Lighthouse - 7 min walk - 0.6 km
Getting around
- Chania (CHQ-Ioannis Daskalogiannis) - 26 min drive
Restaurants
- KROSS Coffee Works - 3 min walk
- Old Story - 2 min walk
- beans + tales - 2 min walk
- Γυροτεχνείο - 2 min walk
- Μικρό Κελαρι - 1 min walk
About this property
Madame Hortense Hotel
Madame Hortense Hotel offers its guests tour/ticket assistance and concierge services. WiFi is free in public spaces.
This 3-star Chania hotel is smoke free.
- 5 guestrooms or units
- Breakfast available (surcharge)
- Front desk (limited hours)
- Storage area for luggage
- Tour and ticket information
- Concierge
- No smoking on site
Madame Hortense Hotel offers 5 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.
Bathrooms include a shower, bathrobes, slippers and hairdryers. This Chania hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Awards and affiliations
No Boutique Certification – This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Food and drink
- Daily full breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 per person
Family friendly
- Mini-fridge
- Soundproofed rooms
Conveniences
- Limited-hour front desk
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Housekeeping (daily)
- Proposal/romance packages
- Tour and ticket assistance
Accessibility
- No lift
More
- At least 10% of profits reinvested in community and sustainability
- At least 80% lighting from LEDs
- At least 80% of food locally-sourced
- Double-glazed windows
- Eco-friendly cleaning products used
- Locally-owned and organised tours and activities
- Smoke-free property
Room amenities
Bedroom
- Down comforter
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Dressing gowns
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch flat-screen TV
Food and drink
- Coffee/tea maker
- Espresso maker
- Free bottled water
- Mini-fridge
- Minibar
More
- Air conditioning (climate-controlled)
- Computer monitor
- Eco-friendly toiletries
- Energy-saving switches in guestrooms
- Heating (climate-controlled)
- Iron/ironing board
- Laptop-compatible safe
- LED lighting
- Soundproofed rooms
- Water-efficient showers
- Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 10:00 AM - 2:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
- A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: from approximately EUR 10 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in all accommodation.
Property Registration Number 1365542
We should mention
- On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Madame Hortense
Madame Hortense Hotel Chania
Madame Hortense Boutique Hotel Hotel
Madame Hortense Boutique Hotel Chania
Madame Hortense Boutique Hotel Hotel Chania
Frequently asked questions
Are there any beaches close to Madame Hortense Hotel?
Yep, Madame Hortense Hotel is a short 16-minute walk from Nea Chora Beach.
How much does it cost to stay at Madame Hortense Hotel?
As of 9 Apr 2026, prices found for a 1-night stay for 2 adults at Madame Hortense Hotel on 26 Apr 2026 start from AU$173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What makes Madame Hortense Hotel a romantic place to stay?
Romance packages, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Madame Hortense Hotel.
Does Madame Hortense Hotel serve breakfast?
Sure does, full brekkie is on offer daily between 8:00 AM and 10:00 AM.
Is there a free airport shuttle available at Madame Hortense Hotel?
No, Madame Hortense Hotel does not offer an airport shuttle service.
What time are check-in & check-out at Madame Hortense Hotel?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
Are pets allowed at Madame Hortense Hotel?
No, pets are not allowed.
Madame Hortense Hotel Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities