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Galini Sea View

5.0 star property
Beachfront resort with 3 restaurants and full-service spa

Photo gallery for Galini Sea View

Front of property – evening/night
Reception
Flat-screen TV
Double Room, Sea View | Terrace/patio
3 restaurants, breakfast served

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive
  • Gym
  • Pool
  • Room service

Explore the area

View map
Kato Stalos, Agia Marina, Chania, Crete Island, 71300
  • Place, Stalos Beach
    ‪1 min walk‬
  • Place, Agia Marina Beach
    ‪19 min walk‬
  • Place, Nea Chora Beach
    ‪9 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪26 min drive‬

Room options

View all photos for Double Room, Annex Building (Promo)

Premium bedding, in-room safe, free cots/infant beds, free WiFi

Double Room, Annex Building (Promo)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Large Twin Bed

View all photos for Double Room, Partial Ocean View

Premium bedding, in-room safe, free cots/infant beds, free WiFi

Double Room, Partial Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 28 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Large Twin Bed

View all photos for Double Room, Sea View

Premium bedding, in-room safe, free cots/infant beds, free WiFi

Double Room, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Large Twin Bed

View all photos for Family Room, Partial Sea View (Maisonette)

Flat-screen TV

Family Room, Partial Sea View (Maisonette)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 63 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room Single Use

Premium bedding, in-room safe, free cots/infant beds, free WiFi

Double Room Single Use

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Sea View (Sharing Pool)

Premium bedding, in-room safe, free cots/infant beds, free WiFi

Double Room, Sea View (Sharing Pool)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Private Pool, Sea View

Double Room, Private Pool, Sea View

Double Room, Private Pool, Sea View

Highlights

Balcony
Private pool
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Family Quadruple Room, Private Pool, Sea View

Highlights

Balcony
Private pool
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • Sea view
  • Sleeps 5
  • 2 Double Beds OR 1 Large Twin Sofa Bed

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About the area

Chania

A luxury stay in Chania awaits you at Galini Sea View. Within steps you'll find Stalos Beach and Agia Marina Beach within a 15-minute stroll. Highlights at this all-inclusive resort include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, facials and body treatments along with access to the sauna and hot tub. The restaurant, Grand Blue Theme, is open for breakfast, brunch, lunch and dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and gym. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. There's also free self parking, along with the convenience of a free beach shuttle. .Within a 15-minute drive of this 5-property class Chania resort, attractions include Kalamaki Beach and Old Venetian Harbor.
View more Resorts in ChaniaOpens in a new window

What's nearby

  • Stalos Beach - 1 min walk - 0.0 km
  • Agia Marina Beach - 19 min walk - 1.6 km
  • Kalamaki Beach - 4 min drive - 4.2 km
  • Nea Chora Beach - 9 min drive - 8.0 km
  • Old Venetian Harbor - 10 min drive - 9.1 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 33 min drive

Restaurants

  • ‪Cabana Mare - ‬12 min walk
  • ‪Sebastians Bar Restaurant - ‬8 min walk
  • ‪Red Havana beach bar - ‬13 min walk
  • ‪KANTINA - ‬11 min walk
  • ‪Mini Villa Mercedes - ‬12 min walk

About this property

Galini Sea View

Beachfront resort with 3 restaurants and full-service spa
Galini Sea View is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Galini Sea View such as an outdoor pool and an indoor pool.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This all-inclusive resort also offers a health club, a hot tub and a steam room. Self parking is free.

This 5-star Chania resort is smoke free.

  • 128 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 2368 sq ft of conference space
  • 220 sq. m of conference space
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Galini Sea View offers 128 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Chania resort provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

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Exterior
Galini Palace Resort Hotel
  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, 75 reviews
Galini Palace Resort Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Grand Blue Theme
  • Jasmine Chinese
  • Laguna Italian Restauran

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor/outdoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas
  • Windsurfing

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,368 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 2 buildings
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 45 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

Property Registration Number 1042Κ015A0035701

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

CHC Galini
CHC Galini Sea
CHC Galini Sea View Adults Hotel Chania
CHC Galini Sea View Hotel
CHC Galini Sea View Hotel Khania
CHC Galini Sea View Khania
Galini Sea
Galini Sea View
Galini Sea View CHC
CHC Galini Sea View Hotel Chania
CHC Galini Sea View Chania
CHC Galini Sea View Adults Hotel
CHC Galini Sea View Adults Chania
CHC Galini Sea View Adults
CHC Galini Sea View Adults Resort Chania
CHC Galini Sea View Adults Only
CHC Galini Sea View Adults Resort
CHC Galini Sea Adults Resort

Frequently asked questions

What is the cancellation policy at Galini Sea View?

Galini Sea View offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Galini Sea View?

Yep, Galini Sea View has a free self car park.

Are there any beaches close to Galini Sea View?

Yep, Galini Sea View is a short 13-minute walk from Agia Marina Beach. Fun beach activities include scuba diving, waterskiing and windsurfing.

Is there a spa on site at Galini Sea View?

Yep, there is an onsite spa at Galini Sea View. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Galini Sea View have a pool?

Galini Sea View has an indoor/outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Galini Sea View?

Galini Sea View features a full-service spa, a health club and an outdoor pool.

What makes Galini Sea View a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Galini Sea View.

Is Galini Sea View family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Galini Sea View is a hit with families.

Is there a free airport shuttle available at Galini Sea View?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Galini Sea View?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Galini Sea View?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Galini Sea View?

No, pets are not allowed.

Reviews

Galini Sea View Reviews

7.2

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 68 out of 318 reviews
Rating 8 - Good. 117 out of 318 reviews
Rating 6 - Okay. 81 out of 318 reviews
Rating 4 - Poor. 32 out of 318 reviews
Rating 2 - Terrible. 20 out of 318 reviews

Reviews

2/10 Terrible

Sandra

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEWARE DO NOT STAY HERE

This place was horrendous! If you’re looking for a beautiful, typical Greece getaway then do not stay here. This was more of a Mexican style resort. Including Mexican food at the buffet??? The staff was extremely rude and arrogant, and spoke behind your back in Greek. There is no customer service at all. They stated that this property is on the beach. It is NOT and I repeat it is NOT on the beach! You have to walk quite a bit to get to the beach. The pictures look absolutely nothing like the hotel does in person. The lobby is dark, dreary, and dirty. Going into breakfast buffet in the morning there were still sauce stains from the night before. They do not do a good job cleaning the rooms. They basically just do the beds. We had to get them up there because we had a huge bug in the washroom. They didn’t even clean the washroom. We had a cup on the bug…And they didn’t even step foot in the washroom. Overhearing other guests complaining that it was three days and their room was not cleaned. I can’t understand how a resort like this is running so poorly. Ahtni who is one of the drivers of a golf cart that gets you halfway down a very steep hill is the only good thing about that hotel. She was extremely kind, friendly and gave you information something that the front desk couldn’t seem to do she should be a manager behind the desk because the other managers on staff were completely useless. When you would complain, they would care less. The music by the pool is loud rap crap!
Stayed 3 nights in Jul 2025

2/10 Terrible

Tamica

Travelled with family and small children
Disliked: Cleanliness
Property exterior looks good but it’s not very well clean and maintained. Our room had mould on walls. Bathroom smells of dirty stagnant water. Mould around shower door and sink. Our leak we flooded the bathroom and had to stay in room for two nights before we got a different room. My daughter has allergies which prone to skin conditions exposure to dust and inhale of mould. I have all the pictures of how disgusting the room is and even when we were change room was a bit better but still dirty. House keepers did understand when we explain about the bathroom and dust everywhere. They came and use bleach to mask the scent of the stagnant water. The positive was choice of food was different ever from the main restaurant.
Stayed 5 nights in Oct 2024

8/10 Good

MS MARIA LOURDES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first day is quite bad as they gave us a room that is not as im expecting from the photo advetisement... after i complained they moved as to a nicer rooom which makes me happy and comfortable. Its an all inclusive hotel ...food are always same everyday so i have to skip the dining most of the times and eat outside... anyways i still enjoyed my holiday ... great place to relax
Stayed 7 nights in Sep 2024

10/10 Excellent

Tony

Stayed 3 nights in Sep 2024

6/10 Okay

Edyta

Liked: Cleanliness

Holiday in Crete

The hotel should not be 5 star, we would give it 3. Private pool very small also not secured so anybody can come in via terrace. I did not like bathroom not nice colours and it does not look like bathroom in 5 star hotel at all. Room itsepf was nice ,same sitting area in patio. Food ok but same all the time and nothing amazing but I was ok as I could always find things to eat. I did not like they did not have tea/ coffee at lunch and dinner time on the restaurant ( you had to go to reception or pool bar).location ok, good communication to chania by bus. Beach ok.
Stayed 4 nights in Sep 2024

8/10 Good

Matthew, Mosta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The big plus is friendly staff, good kitchen, value for money when on all inclusive. Otherwise, there are some things which need attention. That said, I would like to thank Louis the general manager for taking time to listen to what I had to say. By the way, the hotel group have another property that is the Galini Palace.
Stayed 4 nights in Aug 2024

8/10 Good

Kent

Stayed 3 nights in Jun 2024

10/10 Excellent

Antonino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Galini Sea View

We had a fantastic stay in the hotel. Hotel is located 5 min of walk from the beautiful beach. Amazing service and friendly staff. An excellent choice of food served. Would decently recommended.
Stayed 7 nights in Jun 2024

2/10 Terrible

davideparker

Disliked: Staff & service, property conditions & facilities, room comfort

an unfortunate experience

we were firstly offered a room in the depths of the hotel which was almost inaccesable with approx 20 steps we were then given a room which had no wardrobes no cupboards and no draw space and had to live out of our suitecase for the week the internal phone did not work at all there were no pluses at about this hotel and should never be rated as five star which we expected and think that you should send a rep for first hand experience
Stayed 7 nights in May 2024

8/10 Good

Anthony

Stayed 10 nights in Sep 2023

8/10 Good

Keiichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chania break

Gallini hotel was a nice stay. The staff were really good - reception, dining room, and room service. They provided a really professional, and friendly atmosphere. Special thanks to Sofia - customer relations Manageress. She helped us with tours, transfers, and good advice on excursions which we wholeheartedly appreciate. Gallini provided us with an extremely relaxed vacation. Thank you
Stayed 7 nights in Sep 2023

6/10 Okay

Georgina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Property definitely not 5 star ! Many things not as expected after previous 5 star experiences! Pool was very small , made to seem mich bigger on advertising, surrounded by balconese beds which was intimidating! rooms alrhough clean were under equipped- no drawers ? Open wardrobe , no mirror above vanity table, although vanity stool was there ? Pool towel exchange in a basket in front of reception - very unsuitable and untidy! Bathroom areas around reception not checked and cleaned during the day - was needed. Entertainment was very poor - disappointed no Greek music, dancing. Good points- breakfast buffet was plentiful and varied, cleaners worked hard , staff were generally very pleasant, although on checking out nobody thanked us for staying and basically ignored us , just chatting amongst themselves - topped off quite an underwhelming stay.
Stayed 9 nights in Sep 2023

8/10 Good

Karen

Stayed 9 nights in Sep 2023

8/10 Good

Akshay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice as expected. All inclusive really wprth the price. Got an upgrade of the room for free. The roim with the private sharing pool was very nice and furnished. The hotel was massive and the amenties very nice. Food was great with different options available.
Stayed 4 nights in Sep 2023

6/10 Okay

Chris

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Room for improvements

Over all experience, it’s okay, the hotel is in need of refurbishment especially exteriors areas just some of the examples again, this might be a one off, but this is my personal experience no air condition on and off for 48 hours in temperatures, reaching 46c outside No water running at times during my 5 day stay also there is charge for all and then refunded at the end of the stay example need towels €10 euro each need a extra key €10 euros never been charged in a 5 star hotel before ? This hotel is more like a 3 star to 4 star at best But staff was very helpful and polite. I think it’s just the rules for the hotel that have been put in place that had to follow, but they could not be so more to help you considering the circumstances.
Stayed 5 nights in Jul 2023

8/10 Good

Victoria

Stayed 3 nights in Jun 2023

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service
The hotel was very cute and quite. Staff were very helpful and friendly. But this hotel for sure is not a five star as the hotel is very old and need refurbishment, also the food is not for a five star hotel, food options is very limited, i have been to many all inclusive hotels and never seen some thing like this.
Stayed 9 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, food very good, service great. Not all facilities were open.
Stayed 3 nights in Sep 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Initial reception was good. Disappointment upon entering the room. Wardrobe doors removed for some reason. Black grouting in shower compartment. Design of chair on veranda of pool access room was dangerous. decking was uneven and poor quality. loungers were old an not easily moved due to screw heads which had previously held some sort of foot to the lounger now digging into the wood of the decking. The dining facilities were worse than a works canteen. An eating factory with no atmosphere, tables a metre from each other and a turnaround time for evening meal of 15 minutes. Awful. Not a one star experience. Can't imagine where 5* came from.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, nice peaceful, quiet atmosphere and a very relaxing stay! The amenities are great lots of different pools and chill out areas, we made us of the free gym too which had everything we needed. Food was nice would of liked a bit more of a variety though. Room was clean, nice welcome pack only issue was no instructions for the safe and the shower was in need of a bit of tlc (shower head wouldn’t stay up on the pole and there was no plug to run a bath). Otherwise a lovely, relaxing place with very welcoming, friendly staff. Would highly recommend.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 14 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is NOT a 5 star hotel ! False advertising and the place is awful.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Sofia and penny were very great and approachable. Helpful with information about the area.
Stayed 9 nights in Jun 2019

6/10 Okay

Shirley, Tel aviv

Travelled with partner
Liked: Staff & service
It is a nice hotel but not very new and can do with better maintenence. Also the beach is far down hill and the shuttle service is horrible.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Paid for a double sea view room which was on the 5th floor at the front of the main hotel building so the room location and view could not have been better. Would not have been happy to have been in one of the annex buildings, including the one down near the beach. Also some 'land view' rooms look to be in disappointing locations. Don't know where the 5 star claim comes from, this is a very average 3 star at best. Restaurant food also average and not particularly to UK tastes although always found something to eat. We experienced some illness during our stay and were a bit disappointed that hotels like this with a large self-service buffet style restaurant don't have a hand gel policy. Similarly they allow water fountains to be contaminated with guests refilling bottles directly from the nozzles. Air-con in room worked only intermittently, servicing of rooms was a bit haphazard including toilet bin not being emptied on one occasion. Bottled water in room replenished, strangely, every third day. Overall, had a decent week's weather (mid-May) which helped us enjoy our week in Crete, but won't be going back to either the Galini or the Stalos region again.
Stayed 7 nights in May 2019