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Park Hotel Suisse & Spa

4.0 star property
Mountain ski retreat with 2 bars/lounges and full-service spa

Photo gallery for Park Hotel Suisse & Spa

Outdoor spa tub
Creator video
Sauna
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Daily buffet breakfast (EUR 24 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

View map
75, Allée du Majestic, Chamonix-Mont-Blanc, Haute-Savoie, 74400
  • Place, Chamonix Church
    ‪2 min walk‬
  • Place, Chamonix - Planpraz Ski Lift
    ‪6 min walk‬
  • Place, Aiguille du Midi Cable Car
    ‪8 min walk‬
  • Airport, Sion (SIR)
    ‪54 min drive‬

Room options

View all photos for Superior Triple Room

Premium bedding, minibar, desk, soundproofing

Superior Triple Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room

Premium bedding, minibar, desk, soundproofing

Superior Twin Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Room, 2 Single Beds

Premium bedding, minibar, desk, soundproofing

Comfort Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Single Beds

Premium bedding, minibar, desk, soundproofing

Standard Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, Balcony

LCD TV

Suite, Balcony

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Quadruple Room

Premium bedding, minibar, desk, soundproofing

Family Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Double Room, 1 Double Bed

Premium bedding, minibar, desk, soundproofing

Comfort Double Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Triple Room

Premium bedding, minibar, desk, soundproofing

Comfort Triple Room

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

Premium bedding, minibar, desk, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
  • 2 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Family Suite

Premium bedding, minibar, desk, soundproofing

Family Suite

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Hairdryer
Bathrobes
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed OR 2 Twin Beds

View all photos for Family Room

Premium bedding, minibar, desk, soundproofing

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
  • 30 sq m
  • Sleeps 5
  • 5 Twin Beds OR 1 Queen Bed and 3 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed

Premium bedding, minibar, desk, soundproofing

Superior Double Room, 1 Queen Bed

7.2 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, 3 Single Beds

Premium bedding, minibar, desk, soundproofing

Standard Triple Room, 3 Single Beds

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room (Un grand lit et un petit lit)

Premium bedding, minibar, desk, soundproofing

Superior Triple Room (Un grand lit et un petit lit)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Large Twin Bed

Deluxe Double Room

Highlights

Soundproofed
Heating
LCD TV
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

Highlights

Soundproofed
Heating
LCD TV
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
Minibar
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room

Highlights

Soundproofed
Heating
LCD TV
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
Minibar
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

Deluxe Triple Room

Highlights

Soundproofed
Heating
LCD TV
Premium bedding
Hairdryer
Bathrobes
Coffee/tea maker
Minibar
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the area

Chamonix-Mont-Blanc

Park Hotel Suisse & Spa puts you in the heart of Chamonix-Mont-Blanc, within steps of Planards Adventure Park and Chamonix Church. Highlights at this ski hotel include 2 bars/lounges, 2 hot tubs and a full-service spa. .A day of pampering can include hot stone massages, Swedish massages, body wraps and body scrubs along with access to the sauna. Bar d'été is the hotel's own rooftop bar. Enjoy the outdoor swimming pool, Turkish bath/hammam and sauna as well as access to bike hire. 915 square feet (85 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of a free ski shuttle. .Attractions within a 10-minute drive of this 4-property class Chamonix City Centre hotel include Chamonix - Planpraz Ski Lift and Aiguille du Midi.

What's nearby

  • Chamonix Church - 2 min walk - 0.2 km
  • Le Brevent Cable Car - 3 min walk - 0.3 km
  • Centre Commercial Alpina - 5 min walk - 0.4 km
  • Chamonix - Planpraz Ski Lift - 6 min walk - 0.6 km
  • Aiguille du Midi Cable Car - 8 min walk - 0.7 km

Getting around

  • Chamonix-Mont-Blanc Station - 6 min walk
  • Col de Voza Tramway Station - 30 min drive
  • Geneva International Airport (GVA) - 72 min drive

Restaurants

  • ‪Joséphine - ‬3 min walk
  • ‪Rose du Pont - ‬2 min walk
  • ‪Poco Loco - ‬2 min walk
  • ‪Aux Petits Gourmands - ‬2 min walk
  • ‪Le Monchu - ‬3 min walk

About this property

Park Hotel Suisse & Spa

Mountain ski retreat with 2 bars/lounges and full-service spa
Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an outdoor pool and a sauna. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chamonix-Mont-Blanc hotel is smoke free.

  • 66 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Conference rooms
  • 915 sq ft of conference space
  • 85 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Park Hotel Suisse & Spa offers 66 accommodations with minibars and coffee/tea makers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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La Folie Douce Hôtel Chamonix
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free ski shuttle
  • Parking on site (EUR 30 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar d'été
  • Bar du restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 915 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The restaurant is open daily from noon to 2 PM and 7 PM to 9:30 PM.

Renovations and closures

The property is closed between 20 September and 3 December.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Airport shuttle fee: EUR 45 per person (one-way)
  • Self-parking fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Park Hotel Suisse Chamonix-Mont-Blanc
Park Suisse Chamonix-Mont-Blanc
Park Suisse
Park Hotel Suisse Spa
Park Suisse ChamonixMontBlanc
Park Hotel Suisse & Spa Hotel
Park Hotel Suisse & Spa Chamonix-Mont-Blanc
Park Hotel Suisse & Spa Hotel Chamonix-Mont-Blanc

Frequently asked questions

Is parking available at Park Hotel Suisse & Spa?

Yep, Park Hotel Suisse & Spa has a self car park for EUR 30 per night. Onsite parking is limited.

Is there a spa on site at Park Hotel Suisse & Spa?

Yep, there is an onsite spa at Park Hotel Suisse & Spa. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Park Hotel Suisse & Spa have a pool?

Park Hotel Suisse & Spa has an outdoor pool.

What luxury perks are available at Park Hotel Suisse & Spa?

Park Hotel Suisse & Spa features 2 hot tubs, an outdoor pool and 2 bars.

What makes Park Hotel Suisse & Spa a romantic place to stay?

A hot tub and a bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Park Hotel Suisse & Spa.

Does Park Hotel Suisse & Spa serve breakfast?

You bet, buffet brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Park Hotel Suisse & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Park Hotel Suisse & Spa?

Yep, you can grab a meal at Park Hotel Suisse & Spa's onsite restaurant.

What time are check-in & check-out at Park Hotel Suisse & Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Park Hotel Suisse & Spa?

No, only service animals are allowed.

Park Hotel Suisse & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 290 out of 692 reviews
Rating 8 - Good. 279 out of 692 reviews
Rating 6 - Okay. 77 out of 692 reviews
Rating 4 - Poor. 29 out of 692 reviews
Rating 2 - Terrible. 17 out of 692 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great manager Ali!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in central location. Rooftop sauna and Jacuzzi with a view of Mont Blanc. Bonus: A safe in the room (not listed in Expedia description).
Stayed 5 nights in Jul 2025

8/10 Good

Aisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with beautiful spa. Fan could’ve been more effective
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric, Veyrier-du-Lac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, spectacular rooftop with spa an bar. Very well located , walkable to any places in Chamonix
Stayed 1 night in Jul 2025

6/10 Okay

Jerry

Travelled with family
Disliked: Room comfort
The hotel is ok. Parking is available for 30 euros a day. No AC. They had a small fan only. Drinks seemed expensive in the bar.
Stayed 1 night in Jul 2025

8/10 Good

ilse

Stayed 2 nights in Jun 2025

10/10 Excellent

Marjan

Stayed 1 night in Jun 2025

10/10 Excellent

Mitchel

Stayed 5 nights in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly accommodating and helpful. The location is perfect—everything is walkable, including great restaurants and bars. The spa was amazing and such a relaxing experience. My only small critique is that the hot tub water could have been a bit warmer, but aside from that, everything was perfect!
Stayed 3 nights in Mar 2025

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Really nice hotel and great location in Chamonix. Spa was great after a day skiing. Only negative is the staff just feel a bit hostile and unfriendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Anneli, KIRKLAND

Stayed 3 nights in Mar 2025

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Beryl

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Beryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop spa area was fabulous . A very cosy hotel
Stayed 1 night in Feb 2025

6/10 Okay

Ingrid

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was perfect and very central, however the service did not feel like a 4 star hotel. The breakfast buffet is not full, the spa is slippery, full of water on the floor (quite dangerous, many people fell), the staff is a majority of trainees that are quite nice but unfortunately often times helpless. The ski room is in the lower level and the access is not allowed by the elevator, you have to take the stairs outside the hotel. Going up and down with the skis is the most inconvenient aspect of this hotel.
Stayed 7 nights in Feb 2025

4/10 Poor

Jack

Disliked: Staff & service, property conditions & facilities

There are without doubt better options in Chamonix

I am fairly certain I was given the wrong room as it was tiny and void of a queen sized bed. If it was the larger of the rooms they offer I would let want to stay in the smaller rooms! Parking is a bit of a chore with staff being less than interested than opening the gate in the morning to let you out to the mountains. The spa was often over run with kids when it wasn’t it was really quite nice, great views of the mountains from the pool and hot tubs. Great location but that’s probably the only thing going for it!
Stayed 6 nights in Feb 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant place. Super-convenient location in the middle of town, lovely rooms, great bar with fireplace and happy hour apres-ski, and an AMAZING setup on the roof...hot tubs with views of Mont Blanc, order drinks while soaking, saunas, outdoor pool...will DEFINITELY be back.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it was a hotel it felt like home
Stayed 3 nights in Jan 2025

2/10 Terrible

Barbara

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Overall, I cannot say I enjoyed my stay at this hotel. It is marked as having 4 stars but unfortunately I do not believe it fulfils the 4 stars criteria. This is not because of the amenities but because the service quality at a 4-star hotel is generally of a high standard and unfortunately the service quality at Park Hotel Suisse & Spa is poor. We had several issues such as: At check in no one informed us that the hotel had a Ski room for skiing equipment storage, after collecting our equipment and entering the hotel with it through the reception a member of staff shouted at us as if we were committing a terrible crime, in front of all other guests. Completely unnecessary and rude. At the spa, there was a male member of staff which were constantly staring at us, we are two women and felt completely uncomfortable being stared at. We walked into the restaurant and asked if we could have dinner by the fireplace and were rudely spoken to by a member of staff. The restaurant menu is extremely limited and did not have any vegetarian options.The Wi-fi connection was extremely weak. A cleaning cloth was forgotten in our bathroom sink. The shower drain did not work properly and we had to shower in a puddle of water. After checking out I received a call from the hotel asking if we had a massage the day before, I was baffled as we never even enquired about having a massage. We were treated as if the staff were doing us a favour, not as paying customers. Location is the only benefit.
Stayed 3 nights in Feb 2025

10/10 Excellent

chris

Travelled with family
Stayed 2 nights in Feb 2025

8/10 Good

Alan

Stayed 3 nights in Feb 2025

2/10 Terrible

Jisoon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Extremely rude and unprofessional staffs! I’ve never been yelled at or hung up on by a hotel staff. I’m shocked how a hotel staff can yell at a customer and hang up on the phone. These staffs seriously need basic education on how it’s supposed to work on hospitality services.
Stayed 2 nights in Feb 2025